Itzlinger Hauptstraße 11, Itzling, 5020 Salzburg, Austria
Based on 83 hotel reviews
5.4Cleanliness
6.1
Comfort
6.1
Location
7.1
Facilities
5.6
Staff
6.2
Value for money
6.4
Free Wifi
6.9
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: January 2, 2023
Andre
Francethe room was a bit dirty
close to the center
Stayed in January 2023
Reviewed: January 2, 2023
Liezl
GermanyThe Toilete is still smell after Urine and not properly clean. The pillow case and bed sheet looks like it was reused or did'nt change at all.
Hotel is beside the bus station
Stayed in January 2023
Reviewed: December 30, 2022
Stanislav
Czech Republicphotos from the booking did not match the reality. instead of central heating we had electric heater. room was aimed for disabled person and smell was awful
it was close to the city center and staff was ok
Stayed in December 2022
Reviewed: December 23, 2022
Jelena
United Kingdomneeds a bit of refreshing
it was clean and warm
Stayed in December 2022
Reviewed: December 22, 2022
Zoi
GreeceThe room could have been cleaner. The pillows were not very comfortable and the first night the room was very cold because the radiator was not working. Since we spoke with the contact person they fixed the radiator and provide us new pillows. The staff was very kind and helpful. The price for 2 nights compared with the facilities and the cleanliness of the room has highly expensive!!
The staff was very kind and friendly. The hotel is next to a bus station
Stayed in December 2022
Reviewed: October 25, 2022
Francis
United KingdomRestaurant in the name yet no restaurant there
basic no frills
Stayed in October 2022
Reviewed: October 22, 2022
Juliet
United KingdomPleasant hotel with very friendly reception staff. The room was comfortable, but unfortunately the bathroom needs some maintenance as there was black mould all over the ceiling. No breakfast was available at the property but there was a great bakery / cafe across the road. Pleasant enough for a one night stay.
Stayed in September 2022
Reviewed: September 29, 2022
Antony
United KingdomNo hot water for shower, no staff available in the morning to sort out the problem. Bathroom door could not open fully as prevented by the bed!
Stayed in September 2022
Reviewed: September 26, 2022
Miguel
MexicoToilet was outside the room , heater didn't work and it was super cold to get there
Location and price
Stayed in September 2022
Reviewed: September 17, 2022
Andrew
United KingdomIf you arrive late in the night no-one at reception. Your keycard will be stuck to the reception's locked office window in an evelope for pickup. No restaurant to eat in an evening but the bakery opposite on the corner is very good. Can sit and eat pastries/ sandwiches with coffee etc.
The reception lady is super super helpful. Very happy & goes beyond her duty. Explained how to get to the city centre, old town & places to eat when late. The location of hotel is good. Only a short 7/8 min bus journey to old town via number 3 bus. I suppose you could walk but would take alot longer. Good safe parking onsite. We stayed teo night and was nice to know the car was in a safe location overnight. Spaces are limited. Try to get here early as the 6/7 spaces get taken quickly. We just used this place as a base to sleep and for that its good value for money. Rooms are clean, basic but forwhat we needed - great choice.
Stayed in September 2022
Reviewed: September 14, 2022
Susan
United KingdomA little bit more attention to detail I.e. curtain hooks,tiles in bathroom, tidying up outside areas would have given a much higher score.
Stayed in September 2022
Reviewed: September 11, 2022
Saurabh
NetherlandsThere was no one at the hotel and nobody picked the phone as well. Finally the cleaning had to call and thats when the call was picked. The price shown in booking.com does not include city which was charged extra at the hotel.
The place was clean with an old charm ,very near to centre of Salzburg and ample parking space .
Stayed in September 2022
Reviewed: September 11, 2022
Matanat
Azerbaijanclose to train station
Stayed in September 2022
Reviewed: January 8, 2023
Ashish
GermanyI recommend changing the check in-out system. Additionally, basic equipment such as electric kettles should be provided
I had a great time overall, and the location was a significant factor. The room heating was also very good.
Stayed in January 2023
Reviewed: January 6, 2023
Alina
GermanyWhen we first entered the room we saw 2 spiders between the bed and bathroom. There was bad smell from the bathroom area. The heating system was not working properly and was making a lot of noise. Even with earplugs it was not possible to fall asleep. The staff could not solve the issue or give us other room. I know that for this price there are not many options but would definitely recommend spend a bit more and find other hotel.
Parking is the only good experience we had. Low price of the room
Stayed in October 2022
Reviewed: January 5, 2023
Filippo
United Kingdomunfortunately the staff was super rude for no reason. Better stay away from this place if you can.
Stayed in January 2023
Reviewed: January 1, 2023
Nura
GermanyEVERYTHING. The staff were not friendly, the smell, and the WiFi signal shows but it doesn’t actually exist. there is no single fridge in the whole hotel.
NOTHING. worst hotel I have ever went to. the room was a disaster, very dirty and the guy on the reception knew about it already.
Stayed in January 2023
Reviewed: December 28, 2022
Marcin
PolandCan't open window to pit some fresh air.
Stayed in December 2022
Reviewed: December 19, 2022
Julia
United KingdomGreat value for money, the Caffe across the road is really good for breakfast
Stayed in November 2022
Reviewed: December 17, 2022
Paul
Australiaoutside looks rather untidy and shabby, but really that didn’t affect us.
location was great, just out of town but with a bus stop right out the front. 5-10 minute trip. great value for money, great little bakery across the street. clean and good size room .
Stayed in December 2022
Reviewed: December 16, 2022
Bondo
GeorgiaIf you arrive late there is nobody at reception, though at booking.com they say check-in available untill 00:00
Location is good
Stayed in December 2022
Reviewed: December 14, 2022
Elvin
FranceWould need a complete refresh and new furnitures. Doubting the cleanliness!
Good location
Stayed in December 2022
Reviewed: December 12, 2022
Eniko
Hungary-
perfect location, clean/ warm room, kind staff, excellent price-value.
Stayed in December 2022
Reviewed: December 12, 2022
Rianna
AustraliaWe had bulk luggage and it would’ve been nice to be on a lower level to avoid 4 flights of stairs. The restaurant was also not open which was disappointing
Right outside the trolley bus stop that takes us right to the centre, spacious room with warm blankets and nice hot water
Stayed in December 2022
Reviewed: December 12, 2022
Fahad
Saudi Arabiawifi not working , staff not available, not clean , over priced, staff is not helpful
I didn’t like it at all
Stayed in December 2022
Killin, UK
Campalto, Italy
Creel, Mexico
Waasmunster, Belgium
Brand, Austria
Sigiriya, Sri Lanka
Hermagor, Austria
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content