Reviews of Hotel Josefine 4 stars
Esterházygasse 33, 06. Mariahilf, 1060 Vienna, Austria
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Reviewed: 4 September 2025 · Stayed in September 2025
Verified reviewWe loved the look and decor, so fun and swanky. The staff were amazing, especially the luggage attendant who showed us the room and lounge. Very comfortable bed and great shower. I think we liked the neighboring Spittelberg quarter better, but it’s very close and all the Vienna sights were accessible from this location. The bar in the hotel was fantastic. Overall, great experience - we would recommend.
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Reviewed: 2 September 2025 · Stayed in September 2025
Verified reviewA hotel full of character which was very comfortable and with exceptionally friendly staff
Nothing to report
Reviewed: 2 September 2025 · Stayed in September 2025
Verified reviewReviewed: 1 September 2025 · Stayed in August 2025
Verified reviewReviewed: 31 August 2025 · Stayed in August 2025
Verified reviewThe hotel has a very unique and stylish interior design. Perfectly located, very quiet. Extremely helpful and attentive staff.
- Breakfast was unappetizing and served with dirty glasses; we only used it once despite it being included. - The upgraded room overlooked a dark courtyard instead of the street view we requested, and it remained gloomy even with the lights on. - The sink taps were installed in reverse, which was inconvenient. - The room lacked basic conveniences such as a wardrobe – there was only a single hanger for clothes. - The pillows were filled with feathers, but so poorly that they were almost flat, and on top of that, feather pillows are hardly acceptable in a modern hotel; we had to ask for replacements due to allergies. We would definitely not return.
Dear Agata, Thank you very much for your feedback. We are sorry to hear that your stay did not meet your expectations. The points you mentioned do not reflect our usual standards, and we have already forwarded your comments to the relevant departments. Please accept our sincere apologies for the inconveniences caused, and we hope that you will give us another opportunity in the future to demonstrate the level of service we are known for. Kind regards, The Josefine-Team & Anna
Dear Agata, Thank you very much for your feedback. We are sorry to hear that your stay did not meet your expectations. The points you mentioned do not reflect our usual standards, and we have already forwarded your comments to the relevant … Show more
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewBreakfast was exquisite and served à la carte, with delicious vegan options available. The hotel is located right by the shopping street, yet the rooms were very quiet and perfect for restful sleep.
Dear Kitija, Thank you very much for your kind feedback! We are delighted to hear that you enjoyed our breakfast as well as the peaceful atmosphere despite the central location. We look forward to welcoming you back soon. Kind regards, Your Josefine Team and Anna
Dear Kitija, Thank you very much for your kind feedback! We are delighted to hear that you enjoyed our breakfast as well as the peaceful atmosphere despite the central location. We look forward to welcoming you back soon. Kind regards, Yo… Show more
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewReviewed: 29 August 2025 · Stayed in August 2025
Verified reviewReviewed: 27 August 2025 · Stayed in August 2025
Verified reviewSpecial thanks to staff- very helpful and supportive
Dear Odeta! Thank you so much for your kind words! We’re delighted to hear that our team was helpful and supportive. It means a lot to us, and we hope to welcome you again soon! Warm regards, Hanna Tomaschko & Team Josefine
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewI loved the atmosphere of the hotel, beautifully decorated. The staff was also very friendly and helpful. The proximity to the Ubahn station was a bonus.
The AC was not great. I also think I would like it more if there was some kind of curtain that closed off the bathroom area.
Dear Courtney! Thank you so much for your kind feedback! We’re delighted to hear you enjoyed the unique atmosphere, the design of the hotel, and the friendliness of our team – and that the location was a bonus for you. We truly appreciate your comments regarding the air conditioning and bathroom layout and will take them into consideration for future improvements. We’d be very happy to welcome you back again soon! Warm regards, Hanna Tomaschko & Team Josefine
Dear Courtney! Thank you so much for your kind feedback! We’re delighted to hear you enjoyed the unique atmosphere, the design of the hotel, and the friendliness of our team – and that the location was a bonus for you. We truly appreciate y… Show more
Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewExcellent location, superb breakfast and lush 20’s/30’s era decor
An observation…the large roof terrace was restricted to the use of the suite but is shown in the picture gallery
Reviewed: 22 August 2025 · Stayed in August 2025
Verified reviewWe spent one night in this beautiful hotel. The staff was very nice and helpful. Excellent birthday present! :)
Thank you so much for your lovely feedback! We’re delighted to hear that you enjoyed your stay with us and that our team made you feel welcome and supported. It’s wonderful to know your birthday celebration was a memorable one — we’re honored to have been part of it! :) We hope to see you again soon for another special occasion (or just a relaxing getaway!). Warm regards, Hanna & Josefine team
Thank you so much for your lovely feedback! We’re delighted to hear that you enjoyed your stay with us and that our team made you feel welcome and supported. It’s wonderful to know your birthday celebration was a memorable one — we’re honor… Show more
Reviewed: 21 August 2025 · Stayed in August 2025
Verified reviewLovely hotel in a great location, easy to access all the museums through public transport, staff were excellent and very helpful and breakfast was amazing, would definitely recommend to anyone!
Dear Bradley! Thank you so much for your review! We’re thrilled to hear that you enjoyed our location, found the public transport convenient for visiting the museums, and appreciated our helpful staff. It’s also great to know that our breakfast left such a positive impression. Your kind recommendation means a lot to us, and we hope to welcome you back very soon! Warm regards, Hanna Tomaschko & Team Josefine
Dear Bradley! Thank you so much for your review! We’re thrilled to hear that you enjoyed our location, found the public transport convenient for visiting the museums, and appreciated our helpful staff. It’s also great to know that our break… Show more
Reviewed: 21 August 2025 · Stayed in August 2025
Verified reviewA very stylish hotel, they really run with the theme and you'll either love that or not I suppose. We loved it. The staff were really helpful and friendly, making us feel really welcomed. We really liked the bar in the evening, although it is rather pricey (although I guess you're paying for the atmosphere). There's a nice lounge area, which we often met in, in the morning, for a quick (free) coffee before heading out. We didn't have breakfast (again, it's somewhat pricey), but another vegan couple we were visiting with said it was great and we regretted not trying it for at least one morning. Our room was lovely: clean, nicely decorated and cosy, with well-chosen decorations and lighting.
Although the breakfast sounds worth it as a treat, it's rather pricey. An alternative, slightly more affordable option could be nice. Only a couple of very minor complaints on the room: one bed-side shelf didn't have its only plug, which was a bit awkward for charging phones. It was also slightly lacking in storage space, so we had to be a bit inventive on how to organise our clothes for the week. But this wasn't really a big problem at all.
Dear James, thank you so much for your kind review. We're delighted to hear you enjoyed the hotel's unique style and that our team made you feel welcome. Great to know you loved the bar and lounge area. We’ll gladly pass on your feedback about the breakfast prices! We apologise for the limited storage space and the issue with the power sockets. As a very old building, our options can be somewhat restricted but we're always striving to make the most of what we have and ensure a comfortable stay for our guests. We’d love to welcome you back soon (maybe for breakfast, too!). Warm regards, Hanna Tomaschko & Team Josefine
Dear James, thank you so much for your kind review. We're delighted to hear you enjoyed the hotel's unique style and that our team made you feel welcome. Great to know you loved the bar and lounge area. We’ll gladly pass on your fee… Show more
Reviewed: 20 August 2025 · Stayed in July 2025
Verified reviewReviewed: 19 August 2025 · Stayed in August 2025
Verified reviewThe design is top notch and really sincere… this is not a boring box hotel that they dressed up with some art… every detail is thoughtful, authentic, rich. It’s a sincerely cool and comfortable place! The absolutely sensational breakfast that can be served to the room at no additional charge felt like a true luxury. Even staying in the smallest single room, this place felt like a treat. Returning to a (very average and fine) chain hotel for the next part of my trip was real let-down that underscored just how great it felt to be at Die Josefine.
I liked everything, but people with mobility challenges should note that it’s not fully accessible. There are are several steps up from the ground level to the reception and elevator; from the elevator on the third floor, I had to go down several steps to get to the room. This was all fine for me, but if you have trouble with stairs, this might not be comfortable for you. (I did not ask about accommodations and perhaps they have alternatives to the stairs. The staff is very attentive.)
Dear Cherilyn! Thank you so much for your wonderful feedback. We’re thrilled to hear that you enjoyed our authentic design, cozy atmosphere, and especially the breakfast served to your room. It means a lot to us that these details made your stay special. We also appreciate your honest comments regarding accessibility. As a historic building, we do face some limitations but always strive to find solutions and assist our guests as best as we can. We hope to welcome you back very soon! Warm regards, Hanna Tomaschko & Josefine Team
Dear Cherilyn! Thank you so much for your wonderful feedback. We’re thrilled to hear that you enjoyed our authentic design, cozy atmosphere, and especially the breakfast served to your room. It means a lot to us that these details made your… Show more
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewReviewed: 18 August 2025 · Stayed in August 2025
Verified reviewThe location was great for sightseeing with the U-bahn just around the corner. I loved everything about the hotel
The room could have been a little bigger but it didn't spoil my stay
Dear Fiona, Thank you for your feedback! We are happy to hear that you enjoyed the convenient location and your stay at our hotel. We apologize that the room was not spacious enough for you. Unfortunately, you were staying in our smallest room. Nonetheless, we would be pleased to welcome you back again in the future. Kind regards, Mercedes Kirschner Front Office
Dear Fiona, Thank you for your feedback! We are happy to hear that you enjoyed the convenient location and your stay at our hotel. We apologize that the room was not spacious enough for you. Unfortunately, you were staying in our smallest r… Show more
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewLocation and service.
Rooms small. Very little storage. No fridge
Thank you for your feedback regarding our location and service – we’re glad you enjoyed these aspects of your stay. We’re sorry, however, that the room size, storage space, and lack of a refrigerator did not meet your expectations. Unfortunatly our hotel is located in a very old building so for safety reasons we are not able to provide a refrigeratorin the room. However we are happy to store your food etc. in our kitchen refrigerator. We hope to welcome you back soon! Kind regards, Hanna Tomaschko & Josefine Team
Thank you for your feedback regarding our location and service – we’re glad you enjoyed these aspects of your stay. We’re sorry, however, that the room size, storage space, and lack of a refrigerator did not meet your expectations. Unfortun… Show more
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewThis was my second stay at Hotel Josefine and everything was quite impressive. The location is really nice and close to the center. The hotel itself is quite charming and romantic. The room was very clean. The staff is very kind and attentive. The breakfast is incredible.
The elevator was a little slow. The tables in the room and the breakfast room were also a little small. These are relatively minor complaints but slightly bigger tables would be much nicer. But nothing else to complain about.
Dear Suleyman, Thank you so much for choosing to stay with us again and for your thoughtful feedback! We’re delighted to hear that you enjoyed the convenient location, the charm and cleanliness of the hotel. It’s wonderful that our staff and breakfast made such a positive impression. We appreciate you sharing your thoughts about the elevator speed and table sizes. We’ll certainly keep this in mind as we always look for ways to improve. We look forward to welcoming you back for a third visit soon! Kind regards, Mercedes and the Josefine-team
Dear Suleyman, Thank you so much for choosing to stay with us again and for your thoughtful feedback! We’re delighted to hear that you enjoyed the convenient location, the charm and cleanliness of the hotel. It’s wonderful that our staff an… Show more
Reviewed: 18 August 2025 · Stayed in June 2025
Verified reviewReviewed: 17 August 2025 · Stayed in August 2025
Verified reviewQuirky hotel in a charming way Good location, very helpful and friendly staff , excellent breakfast. Was our second visit. Highly recommend
Dear Michael, Thank you so much for your kind words and for choosing to stay with us again! We're thrilled to hear you enjoyed the unique charm of our hotel, the convenient location, our friendly team, and the breakfast. Thank you for recommending us! We can't wait to welcome you back for a third visit! Warm regards, Mercedes and the Josefine-team
Dear Michael, Thank you so much for your kind words and for choosing to stay with us again! We're thrilled to hear you enjoyed the unique charm of our hotel, the convenient location, our friendly team, and the breakfast. Thank you for r… Show more
Reviewed: 16 August 2025 · Stayed in August 2025
Verified reviewReviewed: 15 August 2025 · Stayed in August 2025
Verified reviewLocation, interior, great staff and customer service, very clean.
Extremely small rooms, but great for the value.
Dear Musa, Thank you for sharing your feedback! We’re delighted to hear that you enjoyed our location, interior, cleanliness, and the service provided by our team. We understand that some rooms felt small, and we’d like to mention that we have a variety of room sizes and categories. Next time, please feel free to contact us directly — we’ll be happy to help you choose the room that best suits your needs. We hope to welcome you back soon for another wonderful stay! Warm regards from Vienna, Dijana and the Josefine team
Dear Musa, Thank you for sharing your feedback! We’re delighted to hear that you enjoyed our location, interior, cleanliness, and the service provided by our team. We understand that some rooms felt small, and we’d like to mention that we … Show more
Reviewed: 13 August 2025 · Stayed in August 2025
Verified reviewA fantastic small hotel with a super stylish design and a unique, interesting room layout. The location is excellent - right next to a metro station, with plenty of shops and cafés nearby, and within walking distance to the city centre. The bed was unbelievably comfortable, probably the most comfortable I’ve ever experienced in a hotel, making it hard to get up in the morning! The staff were incredibly friendly, helpful, and a true pleasure to interact with throughout my stay. Overall, it was a wonderful experience and I would happily return.
I was a bit surprised to find that my room didn’t have a kettle or tea/coffee facilities, which was a little disappointing after a long day. I tried to use the 'honesty bar' downstairs, but it seemed very self-service - the coffee machine was tucked away in a cabinet, and after being out all day, I didn’t really feel like wandering around the hotel trying to figure out how to get a cup of tea.
Dear Yelizaveta, Thank you so much for your kind words — we're delighted you enjoyed the design, comfort, and service during your stay! We're truly sorry to hear about the inconvenience with the coffee and tea. We wish you had contacted our reception — our team is available 24/7 and would have been happy to bring you a hot coffee or tea right to your room. We truly appreciate your feedback and hope to welcome you back again soon! Warmest regards, Dijana and the Josefine team
Dear Yelizaveta, Thank you so much for your kind words — we're delighted you enjoyed the design, comfort, and service during your stay! We're truly sorry to hear about the inconvenience with the coffee and tea. We wish you had conta… Show more