Nikolaus-Gassner-Straße 51, 5710 Kaprun, Austria
#23 of 25 hotels in Kaprun
Guests' ChoiceBased on 103 hotel reviews
8.0Cleanliness
8.1
Comfort
7.8
Location
8.8
Facilities
7.7
Staff
8.7
Value for money
7.5
Free WiFi
8.7
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End of dialog contentReviewed: 26 August 2025
Dario
CroatiaRooms are a bit out fashioned and have visible signs of tear and wear. They were clean thou. Light in the toilet is on a move sensor and goes black if a person is stationary for more than 30sec or something like that. Also, there is a lot of people sitting and eating on a grass in front of the hotel leaving lots of garbage and polluting.
Breakfast was great and also ability to use many perks that come with Summer-pass that was included within the price. Staff was great and helpful and there is a free parking and a bus stop just in front of the hotel.
Stayed in August 2025
Reviewed: 23 August 2025
Leonid
IsraelNothing in the room, even a kettle. Not so clean, sticky floor. View to the parking.
Summercard is a great option. Good breakfast, nice SPA, there is an elevator.
Stayed in July 2025
Reviewed: 15 August 2025
Abeer
United Arab EmiratesWe liked that the staff were very friendly, and our room was cleverly designed to accommodate four people with four beds. Although it was relatively small, it still felt spacious and comfortable.
Stayed in August 2025
Reviewed: 10 August 2025
Shailesh
IndiaEverything was just perfect!
Great location, professional & lovely team making the trip memorable
Stayed in July 2025
Reviewed: 22 July 2025
Viliam
SlovakiaRoom needs to be repainted.
We really enjoyed breakfast also sauna was excellent.
Stayed in July 2025
Reviewed: 10 July 2025
Asif
Saudi ArabiaThe rooms are small as compared to other similar hotels. Our room had the bunk beds, which we were not expecting.
Excellent hotel with nice location and views. Breakfast has plenty of options. Rooms are clean but small in size as compared to similar hotels. You will find bunk beds too in the rooms (which was surprising to us).
Stayed in July 2025
Reviewed: 9 July 2025
Rikke
DenmarkIt would have been amazing with a charger for electrical cars.. But there were other chargers nearby ☺️
We had a pleasant stay - we came as a family of eight with three generations - is was very good and we had a nice couple of days! The included Summercard was a really nice addition 🤗 we went to Sigmund Thun Klamm and the Maiskogelbahn (both included in the Summercard) and the Maisi Flitzer alpine coaster (not included). We travel with kids in the age of 4, 7 and 11..
Stayed in July 2025
Reviewed: 7 July 2025
Alexander
NorwayA bit run down, and even though sheets and towels were clean, the room itself could have done with some extra cleaning. There was chocolate paper laying around and dust out in the open. There was also silverfish in the bath room and even had one in one of the beds. That's nasty.
Parking outside, summer card included, OK breakfast. Close to Zell am See and short travel to the Grossglockner mountain pass.
Stayed in July 2025
Reviewed: 3 July 2025
Karen
United KingdomA school group arrived and they were in a room above us. Very noisy for a while but they did settle down. When checking out the gentleman at reception was quite rude. I had paid on booking.com but he was insistent that it wasn't possible and was very abrupt. He then checked and found I was correct but did not apologise for the error. I know mistakes happen but there was no need to be so rude. Beds are not very comfortable. Woke with a bad back.
The location was amazing. The lady at reception when we arrived was very polite and helpful.
Stayed in July 2025
Reviewed: 3 July 2025
Michael
United Statescouldn't get the tv to work have screens on the windows
summer card and staff
Stayed in July 2025
Reviewed: 2 July 2025
Andrea
SlovakiaBunk bed in a room for three people, but we knew about it in advance. A bit outdated hotel design.
Very good breakfast. Friendly staff. Parking in front of the hotel included in the price. Large rooms with lot of storage space. Large bathroom. Bar with a good selection of drinks.
Stayed in June 2025
Reviewed: 1 June 2025
Einat
IsraelThe beds were small for our size.
Great location with view to the lake, the place has free parking and also provide a summer card for a lot of attractions that saved us a lot of money. The breakfast was great.
Stayed in May 2025
Reviewed: 14 March 2025
Chris
United KingdomLocation, free parking on site, early check in. We also left a personal item behind which the hotel posted back to us.
Stayed in February 2025
Reviewed: 15 February 2025
Alessandro
ItalyThe room was not super clean. Quite some dust and hair here and there. Also, a bit too expensive
Lovely staff, very nice room, excellent breakfast!
Stayed in February 2025
Reviewed: 9 January 2025
Ivkovic
CroatiaThe matresses werent the best so we didnt sleep as well as we could have
The Saunas and Ski Garage aswell as the Buffet
Stayed in January 2025
Reviewed: 2 September 2024
Filip
SwedenOutdated rooms.
Affordable and with the SummerCard included a very good deal.
Stayed in August 2024
Reviewed: 25 August 2024
Alatiyat
United Arab EmiratesStaff , location, and breakfast are good .
Stayed in August 2024
Reviewed: 16 August 2024
Jassim
United Arab Emirates1-No air conditioning or fans. Had to keep the windows open to cool the room, but bugs got in instead of cool air. 2-The bathroom smelt unclean. 3- Some noisy guests.
The staff and the location.
Stayed in August 2024
Reviewed: 8 August 2024
Dana
QatarI think it's a little too expensive for what was offered.
The location was perfect, the breakfast was delicious, and the staff were friendly.
Stayed in August 2024
Reviewed: 17 February 2024
Helen
NetherlandsCold shower
Location and very clean
Stayed in February 2024
Reviewed: 14 October 2023
Howon
South KoreaThere was no elevator for 2nd floor.
Breakfast was good and its place also good for using several places.
Stayed in July 2023
Reviewed: 5 September 2023
Deise
IrelandNothing really, does exactly as it is supposed to do for the area, only stayed 2 nights but enjoyed it.
Everything worked out great, no issues, lovely hotel not too far from centre, great staff, nice breakfast, room was simple and clean 2 twin beds and 2 bunk beds in our twin room, suited our requirements
Stayed in September 2023
Reviewed: 14 August 2023
Katarzyna
PolandThe view from the balcony was great. Staff on the reception really helpful!
Stayed in August 2023
Reviewed: 6 August 2023
Aamir
Saudi ArabiaRate was quite high.
Location
Stayed in July 2023
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