9.1

Reviews of Kaprun Glacier Estate 4 stars

Entalweg 2, 5710 Kaprun, Austria

  • Kamila

    Reviewed: 14 May 2025 · Stayed in March 2025

    Verified review

    I recommend this resort for trips with friends or family. It offers on-site parking and a skibus stop just a short walk away. The building is modern and spacious, with comfortable rooms, enough bathrooms for everyone, and a dedicated area to store ski gear. After a day on the slopes you can relax in the sauna, and the washing machine is free to use. Guests also receive a small welcome gift on arrival. Overall, it’s a solid choice for a ski holiday.

    Honestly, there’s nothing here I could fault.

  • Michał

    Reviewed: 5 May 2025 · Stayed in May 2025

    Verified review

    Location and beautiful view from the 3rd floor over the city and mountains . This was the 3rd time we have been to this place. Garage , sauna, 3 bathrooms and a well-equipped kitchen. 🇵🇱

  • Jiri

    Reviewed: 17 February 2025 · Stayed in February 2025

    Verified review
  • See the property
  • Dzenan

    Reviewed: 16 February 2024 · Stayed in January 2024

    Verified review
  • Jennifersmith

    Reviewed: 27 March 2023 · Stayed in March 2023

    Verified review
  • Anonymous

    Reviewed: 9 March 2023 · Stayed in February 2023

    Verified review

    property was beautiful.

    the biggest issue we had was the in the children’s bedroom. given that this room has bunk beds it’s obvious that it is often used by children. there was a wall mounted light with a piece of masking tape hanging off. one of the kids touched the masking tape and was subject to a nasty electric shock. this caused all power to trip and required a medical assessment for the 10 year old child. see photo below, this was a live light and very dangerous. despite this, our biggest problem was the lack of contact with any of the numbers provided. when we finally managed to get hold of someone 2 days later they told us it would be sorted the next day, which it wasn’t. we had isolated the power from the kids bedroom in order to make sure no one else was electrocuted. we were also told we would receive a follow up call a week later, which we didn’t. this could have resulted in a much more serious outcome yet no one cared at all. we have never ever had such poor experience with a holiday rental.

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The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com. See our Review Guidelines

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