Reviews of Hotel Kerschbaumer 3 stars
Schattau 1, 5442 Russbach am Pass Gschütt, Austria
Loading
Guests also reviewed these properties:
Weymouth, United Kingdom
Sankt Anton am Arlberg, Austria
Orange Beach, United States
Kallithea Rhodes, Greece
Budapest, Hungary
Coll de Nargó, Spain
Wickenburg, United States
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Loading...
Reviewed: 3 September 2025 · Stayed in August 2025
Verified reviewLoved my stay here! The staff was super friendly and welcoming — you can really tell they care about their guests. The room was cozy and comfortable, with cute local-style decorations that made it feel special. Everything was clean and well taken care of. Breakfast was amazing every morning, with lots of tasty options to choose from. Definitely one of the best stays I've had — would 100% come back!
nothing at all
Reviewed: 13 July 2025 · Stayed in July 2025
Verified reviewWe loved everything, everything, everything. The staff is so helpful that they will do everything to fulfill your request. The small gestures that the hotel makes sure to provide are so pleasant. The hotel feels new. It is clean and shiny. The room is cozy and well-equipped. The bed is cozy and exceptionally comfortable. The wonderful breakfast is served in a cozy and inviting place. There is convenient and close parking. The view from the window is stunning and painted bright green. We were very sorry to leave. Thank you very much, Kershbaumer Hotel team.
We loved everything
Reviewed: 8 June 2025 · Stayed in June 2025
Verified reviewVery clean room. The rooms are in good condition, it seems they were refurbished recently. Breakfast is very good, you can choose from several bread , cheese and cream. Also good quality of tea and coffee. Good location, the room had an amazing view to the mountains
Reviewed: 9 February 2025 · Stayed in February 2025
Verified reviewReviewed: 23 January 2025 · Stayed in January 2025
Verified reviewReviewed: 2 September 2024 · Stayed in September 2024
Verified reviewWe traveled back to Alps, so we booked this hotel already 2nd time in this year. First of all because its close to our hiking and via ferrata targets and also because we were satisfied previously with their services. Big clean room, tasty breakfast, evening saunas.. Also with issued summer card from the hotel, we've got free entry to Russbach water park and discounts to surrounding cable cars.
Dear Michaela, Thank you for your wonderful review and for choosing to stay with us again! We are delighted to hear that you were satisfied with our location, breakfast, and sauna facilities, and that the Sommerkarte added extra value to your stay. It’s great to know that our proximity to hiking and climbing destinations made your visit even more enjoyable. We look forward to welcoming you back for your next adventure in the Alps! Best regards, The Kerschbaumer Family
Dear Michaela, Thank you for your wonderful review and for choosing to stay with us again! We are delighted to hear that you were satisfied with our location, breakfast, and sauna facilities, and that the Sommerkarte added extra value to y… Show more
Reviewed: 26 August 2024 · Stayed in August 2024
Verified reviewReviewed: 26 August 2024 · Stayed in August 2024
Verified reviewWe were very pleased with our experience at this family hotel. The hotel and rooms were very clean, and the location is perfect for traveling by car. As a bonus, they offer discounts and free visits to a private lake. The hotel owners are ready to help with anything you need and can offer advice on how to spend your time in the area. Keep in mind that there is no fridge in the room, but you can ask to store anything you need in the hotel's fridge at the reception.
Dear Denys, Thank you for your fantastic review! We are so glad to hear that you enjoyed your stay with us and appreciated the cleanliness, the perfect location, and the helpfulness of the hotel owners. It’s great that you took advantage of the discounts and the private lake access! We understand your concern about the lack of a fridge in the room, but we're happy that our fridge at the reception worked well for you. We hope to welcome you back soon! Best regards, The Kerschbaumer Family
Dear Denys, Thank you for your fantastic review! We are so glad to hear that you enjoyed your stay with us and appreciated the cleanliness, the perfect location, and the helpfulness of the hotel owners. It’s great that you took advantage o… Show more
Reviewed: 21 August 2024 · Stayed in August 2024
Verified reviewReviewed: 20 August 2024 · Stayed in August 2024
Verified reviewThe room is clean, and even though not spacious, it is practical and well equipped. The hotel had a personal touch with reserved breakfast table and hand written goodbye letter. There are gluten free options for breakfast. There is also a great restaurant that belongs to the hotel about 200m from the hotel called Restaurant Weinstube.
Compared to the size and the overall quality of the hotel we found the breakfast a bit lacking in variety.
Dear Ms. Emese, thank you very much for your review and your constructive criticism. Kind regards, the Kerschbaumer family
Reviewed: 19 August 2024 · Stayed in August 2024
Verified reviewReviewed: 17 August 2024 · Stayed in August 2024
Verified reviewReviewed: 16 August 2024 · Stayed in August 2024
Verified reviewHotel is located very close to hiking trails which are reachable directly by walking or by car. We liked, that we had possibility to use sauna every day even it was hot summer. We also liked the size of the room, our bed was also very comfortable. We also liked, that we could visiting during our stay for free natural swimming pool, which is 3min walking distance from the hotel.
Dear Ms. Michaela, thank you very much for your great review. Kind regards, Kerschbaumer family
Reviewed: 4 August 2024 · Stayed in August 2024
Verified reviewCleanness, friendly host, very good and welcoming restaurant and losts of small details (welcome drink, reserved table for breakfast, water in room, goodbye letter and small present) that make you feel welcomed.
-
Dear Alexandru-Catalin, thank you very much for your great review. Kind regards, Kerschbaumer family
Reviewed: 25 July 2024 · Stayed in July 2024
Verified reviewAll was great
Nothing
Dear Adamsmol, thank you for your great review. Best regards, the Kerschbaumer Family & Team
Reviewed: 25 February 2024 · Stayed in February 2024
Verified reviewReviewed: 12 February 2024 · Stayed in February 2024
Verified reviewReviewed: 2 October 2023 · Stayed in September 2023
Verified reviewReviewed: 20 August 2023 · Stayed in August 2023
Verified reviewPersonal Best
Nothing
Dear Guest, thank you for your great review! Best regards, the Kerschbaumer family
Reviewed: 18 August 2023 · Stayed in August 2023
Verified reviewReviewed: 17 August 2023 · Stayed in August 2023
Verified reviewQuiet, cozy and pleasant family hotel. The view of the river is magical. I highly recommend!
The restaurant does not offer dinner.
Dear Mr. Georgiev, thank you for your great review. In the hotel itself we don't have a restaurant as it says in the description. But we have the restaurant Weinstube which belongs to us (200m away). Best regards, the Kerschbaumer family + team
Dear Mr. Georgiev, thank you for your great review. In the hotel itself we don't have a restaurant as it says in the description. But we have the restaurant Weinstube which belongs to us (200m away). Best regards, the Kerschbaumer fami… Show more
Reviewed: 16 August 2023 · Stayed in August 2023
Verified reviewbeautiful, well maintained and clean
the restaurant is a 200 meters away. However, the food was excellent
Reviewed: 15 August 2023 · Stayed in August 2023
Verified reviewReviewed: 14 August 2023 · Stayed in August 2023
Verified reviewEverything was perfect!
Dear Mrs. Darya, thank you for your great review! Best regards, the Kerschbaumer family & team