Reviews of Hotel Krimmlerfälle 4 stars
Wasserfallstraße 42, 5743 Krimml, Austria

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Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewFirst, I do not want to generalize from just 5 nights. The hotel is in very quiet and nice location, we had a view on the falls, it is just a few minutes walking to the falls, staying in this hotel means free entrance at the falls and a lot of discounts on buses and lifts. The hotel offers half board. It also offers wellnes including small heated swimming pool and small garden which we did not use. The staff was in a sence nice and helpfull. There is also free huge parking, so we did not have to stress where to park. We had large room with a balcony towards the falls. It was very clean everywhere, so I think it is very well kept.
Again, hard to generalize. The hotel is nice and clean and quiet, but rather older and frankly, I would not rate it 4 stars. The furniture, the bathroom, the equipments in the room and bathroom was nothing special. But the biggest trouble is the restaurant. You do not need to wait hours for dinner because there are a la carte category and pre-ordered menu category and the first category is served first (so when there are o lot visitors from the street, the hotel guests must wait because the chef is busy). The menu for the hotels guests is not bad but very limited. The quality of meal is avegare, meat is great but the rest is not good. The way the dinner is served very much depends on the waitress and do not expect anything festive - here is your dish and eat it. The wine in glasses is just red, white and rose - forget about large selection. The starters are buffee, vegetable or soup. The deserts are also limited, what is not consumed in the evening is on breakfast next morning. And the last thing you want see is the owner who scrapes off the remains in the bowl to let guests grab the very last piece instead of bringing full bowl of salat or seeing empty bowls just a few minutes after the restaurant opens for breakfast (7:30) or for dinner (6:30pm). And finally, such a hotel does not need to use parasols from the producer of ice cream but could rather have its own.
Dear Guest, Thank you very much for taking the time to share such a detailed review of your stay with us. We are pleased to hear that you enjoyed the quiet location, the proximity to the waterfalls, the cleanliness of our hotel, and the size and view of your room. We also appreciate your kind words about our team and the overall maintenance of the property. At the same time, we are truly sorry that we could not fully meet your expectations in several areas – especially with regard to the restaurant. Your feedback about waiting times, menu variety, food presentation, and buffet quality is very valuable to us, and we understand your disappointment. Please be assured that we take these comments seriously and will use them to improve our service. We also thank you for your remarks concerning the furniture and room facilities. We are continuously working on renovations, and your observations will be included in our planning. Your review helps us to improve, and we would be delighted if you gave us another opportunity in the future to show you the progress we are making. Kind regards, Your Hotel Team
Dear Guest, Thank you very much for taking the time to share such a detailed review of your stay with us. We are pleased to hear that you enjoyed the quiet location, the proximity to the waterfalls, the cleanliness of our hotel, and the si… Show more
Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewVery kind personal, kids friendly environment and good food.
Nothing specific.
Thank you very much for your feedback! We are delighted to hear that you and your children had a wonderful time with us and especially enjoyed our friendly team, the child-friendly environment, and the good food. We would be very happy to welcome you and your family back again soon! With warm regards, Your Schöppl Family
Thank you very much for your feedback! We are delighted to hear that you and your children had a wonderful time with us and especially enjoyed our friendly team, the child-friendly environment, and the good food. We would be very happy to w… Show more
Reviewed: 13 July 2025 · Stayed in July 2025
Verified reviewReviewed: 5 July 2025 · Stayed in June 2025
Verified reviewexcellent place to stay gives a good mood Staff is very kind and pleasing
The bathing cabin in the toilet is very small
Reviewed: 28 April 2025 · Stayed in April 2025
Verified reviewReviewed: 24 March 2025 · Stayed in March 2025
Verified reviewThis hotel has a charm of the early XXth century which reminded me the novels of Agatha Christie. It's located not so far from ski station but still in a very peaceful remote location. It's a very good place to either enjoy some isolation from the rest of the world in the mountains or to go explore the mountains for skiing or hiking. The rooms are confortable and clean, the staff is very lovely and the diner was very good while costing not so much when booking it. The breakfast is fabulous, (especially their amazing croissants!) and you have a large choice of food. My room featured a desk with a view on the mountains which was amazing when doing some work.
My room (323, single bed) had a velux (roof) window which made quite a lot of noise during the night as the weather was very windy that night. For me it was okay, I like the sound of wind, but mind it if you are getting a room on the last floor.
Thank you very much for your appreciative feedback! We are delighted that you enjoyed the unique charm of our hotel as well as its peaceful location. It’s especially wonderful to hear that you loved our breakfast – and particularly the croissants! We’re sorry to hear that the wind made the roof window a bit noisy at night. If you prefer a quieter option for a future stay, please let us know – we’ll be happy to find a suitable room for you. We hope to welcome you back soon – for relaxation or new adventures in the mountains!
Thank you very much for your appreciative feedback! We are delighted that you enjoyed the unique charm of our hotel as well as its peaceful location. It’s especially wonderful to hear that you loved our breakfast – and particularly the croi… Show more
Reviewed: 2 March 2025 · Stayed in March 2025
Verified reviewSuper friendly staff. Large rooms and good facilities
Very little - I did miss not being in a ski in / ski out but it all worked out well in the end.
Thank you very much for your wonderful feedback! We’re delighted to hear that you and your family – including your little explorer and grandma – felt comfortable with us. Our team always strives to make stays as relaxing as possible for families. We understand that a ski-in/ski-out hotel is convenient, but we're glad everything worked out well in the end. We’d love to welcome you back sometime soon! 😊
Thank you very much for your wonderful feedback! We’re delighted to hear that you and your family – including your little explorer and grandma – felt comfortable with us. Our team always strives to make stays as relaxing as possible for fam… Show more
Reviewed: 28 August 2024 · Stayed in August 2024
Verified reviewMy wife just had a birthday. And they prepared a decorated table for her for breakfast. Really nice.
nothing
Reviewed: 21 July 2024 · Stayed in July 2024
Verified reviewI like the staff and the attitude to people. Clean room and nice decor. Very good location to go to the waterfalls
Reviewed: 15 July 2024 · Stayed in July 2024
Verified reviewLocated in a relatively quiet spot in a very busy little town not to far from the main attraction of the town. Lovely pool. The staff were friendly and helpful. The meals were excellent, with a delicious buffet breakfast.
Was quite expensive for Austria, but I guess the premium location and great service comes at a price.
Reviewed: 2 July 2024 · Stayed in July 2024
Verified reviewReviewed: 23 May 2024 · Stayed in May 2024
Verified reviewReviewed: 20 May 2024 · Stayed in May 2024
Verified reviewReviewed: 5 April 2024 · Stayed in April 2024
Verified reviewReviewed: 22 February 2024 · Stayed in February 2024
Verified reviewReviewed: 8 February 2024 · Stayed in February 2024
Verified reviewReviewed: 25 January 2024 · Stayed in January 2024
Verified reviewPerfect location, sauna. Comfortable beds for adults.
Too short bed for 11 year boy.
Reviewed: 9 January 2024 · Stayed in January 2024
Verified reviewLocation located in a beautiful setting, clean air, attentive staff with customers. Very good food, well cooked, impeccable service. Spacious and clean rooms. Welcoming hosts for whom we have all the respect. Report excellent price quality. We will be back with pleasure.
A better organization of New Year's Eve.
Reviewed: 30 December 2023 · Stayed in December 2023
Verified reviewReviewed: 11 November 2023 · Stayed in August 2023
Verified reviewReviewed: 10 October 2023 · Stayed in October 2023
Verified reviewFull scale breakfast. Couldn't be better.
Just excellent!
Reviewed: 22 September 2023 · Stayed in September 2023
Verified reviewReviewed: 29 August 2023 · Stayed in August 2023
Verified reviewSpacious room and good food.
Nothing
Reviewed: 24 August 2023 · Stayed in August 2023
Verified review