Intresting interior, simple, but delicious breakfast. And the staff was excellent: Nora and Tamas helped us a lot, they know everything about the hotel, the story of the building, they were super friendly and helpful. Nice view, good location.

Stayed in August 2025

all perfect!

Excellent breakfast, very good and good options

Stayed in April 2025

We got last minute upgraded by the owners of Raxalpenhof, so we spent our weekend in the end there. Based on the reviews and photos of Kaiserhof, I’m sure we have liked it there too, and our stay at Raxalpenhof was exceptional as well. Very kind staff, beautiful room, delicious breakfast, amazing scenery, just a perfect location for a weekend in the Austrian Alps.

Stayed in April 2025

Very nice staff, abundant and delicious breakfast.

Stayed in February 2024

The room in Kaiserhof was amazing, it had a wooden interior and you could smell the pine as you antered the room, it was very relaxing. The heating was, nice, we had a cute balcony where we could cool our drinks :) Bathroom was right size, and there was a separate toilet. The breakfast was fabulous, and it was served withing Kaiserhof so you do not need to walk to the hotel. They had ski boots heater and ski storage in Kaiserhof so they welcome skiers too - as we were also one of them. The hotel in a 3-5 minutes walk has a wellness area for which we could pay 14 eur to use for a whole day, it is extremely well equipped, I suggest ot to everyone who loves wellness. We had dinner in the hotel - you just need to reserve a table, they have plenty - it was amaying, I recommend trying the local specialties, especially if you like game / wild meats

Stayed in December 2023

Somewhat complicated to get to without a car but possible! Call the hotel beforehand to get instructions

Exactly as pictured, fabulous breakfast, wonderful staff at both locations (sister hotels) who were so hospitable and welcoming. Access to the spa facilites was a great bonus!

Stayed in December 2023

Everything was fine, the hotel is facing a main road, but was quiet at night.

Stayed in September 2023

We were upgraded to the hotel next door and could’ve use the wellness area for a small fee. Breakfast was delicious and the staff is very friendly.

Stayed in December 2023

Breakfast

Stayed in October 2023

N/A

Excellent comfortable stay! Beautiful views.

Stayed in August 2023

Great location. Clean and quiet room. Very helpful Personell. E-Bike rental is awesome!

Stayed in September 2023

Nothing negative.

Almost all was good.

Stayed in July 2023

Pet friendly attitude quiet and cleanliness

Stayed in June 2023

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Stayed in May 2023

small room

tasty

Stayed in May 2023

There was no Wifi signal at all. For us the biggest problem was, that there was'nt warm water. We hiked all day in cold weather, so we just wanted to take bath, but we could'nt. The water was really cold. (We tried to release the water long time, but it doesnt worked.)

The accomodation was in a really quiet village, so you can relax there. There are a lot of hiking trails around it. The room was beautiful and clean. The breakfast was healthy and copious. Our dog was also welcome. :)

Stayed in May 2023

No negative feeling at all.

Contrary to some other hotels the room is really like what you can see on the picture, big, cozy, comfortable and very clean! Very relaxing place, close to the mountains where we hiked. The hotel belongs to the Raxalpenhof Hotel where there is an excellent restaurant with very high quality dishes from wild animals (deer, roe, chamois, boar) and fishes.

Stayed in April 2023

staff, breakfast, style

Stayed in April 2023

We got the smallest room, there was not enough space to properly open the bathroom door. The heating couldn't be set so it was like 30degrees,we slept with windows open still boiling. My mobile didn't get wifi signal, and no hot water only after 15minutes !running water.

Rooms are super cosy and well equipped,very clean. Breakfast is varied, really filling. Nice view from the room. Friendly staff. And there are boots Dryers for skiers too. The place is very silent.

Stayed in January 2023

-missing sockets next to bed -no WIFI

-location, close to bus stop -staff was nice, helpful -property has common room with balcony and beautiful view of the mountains -breakfast was tasty, different type if cheese, bread, fruits and sweet pastry, coffee machine -room was clean, equipped with towels, hair dryer, soap

Stayed in January 2023

Room was very nice and clean, also the spa in the near hotel Raxalpenhof was perfect.

Stayed in December 2022

Very nice, clean room, excellent breakfast :)

Stayed in December 2022

Very kind hosts, perfect food and very nice place.

Stayed in October 2022

The room was smaller than in the pics. The bathroom is more for kids, my husband could hardly fit in the shower cabin, the toilett is positioned in an impossible way. No facilites for e.g. making a tea. While breakfast was good we cannot say the same about the dinner. Little excuse that there was a big group around.

We stayed in Kaiserhof. The location is perfect, one can easily reach Rax cablecar and Semmering train (Payerbach) in 10 minutes. Breakfast was very good. We had a balcony and the view was nice.

Stayed in October 2022