Reviews of Hotel Wasserfall - including Summercard 3 stars
Zeller Fusch 119, 5672 Fusch an der Glocknerstraße, Austria

Loading
Guests also reviewed these properties:
Fuengirola, Spain
Reguengos de Monsaraz, Portugal
Kokonvaara, Finland
Phnom Penh, Cambodia
Split, Croatia
Xiangyang, China
Chepelare, Bulgaria
Palermo, Italy
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Reviewed: 19 August 2025 · Stayed in August 2025
Verified reviewThe facility was compact than expected
The restuarant at the same place
Thank you for your feedback :)
Reviewed: 19 August 2025 · Stayed in August 2025
Verified reviewReviewed: 18 August 2025 · Stayed in August 2025
Verified reviewReviewed: 17 August 2025 · Stayed in August 2025
Verified reviewVery beautiful hotel… perfect for starting your trip to grossglockner.
Thank you so much for your lovely feedback! We’re delighted you enjoyed your stay, the comfort of the rooms, and our breakfast. It’s wonderful to hear our hotel was a good starting point for your Grossglockner trip – we’d be very happy to welcome you back!
Thank you so much for your lovely feedback! We’re delighted you enjoyed your stay, the comfort of the rooms, and our breakfast. It’s wonderful to hear our hotel was a good starting point for your Grossglockner trip – we’d be very happy to w… Show more
Reviewed: 12 August 2025 · Stayed in August 2025
Verified reviewExcellent location,good facilities
Breakfast should be provided a bit earlier,to avoid everyone rushing in at the same time.
Thank you very much for your feedback :) We always try to offer a pleasant breakfast experience for everyone, but sometimes many guests happen to come at the same time, which we unfortunately cannot influence.
Reviewed: 3 August 2025 · Stayed in July 2025
Verified reviewReviewed: 2 August 2025 · Stayed in July 2025
Verified reviewReviewed: 27 July 2025 · Stayed in July 2025
Verified reviewReviewed: 20 July 2025 · Stayed in July 2025
Verified reviewReviewed: 12 July 2025 · Stayed in July 2025
Verified reviewReviewed: 29 June 2025 · Stayed in May 2025
Verified reviewThe hotel needs some remodelling, but it is very good located. If you plan to visit Großglocknerstrasse it is a very good location Summercard is included, so you have a free access to many atractions including Großglocknerstrasse.
Thank you very much for your review and your feedback!
Reviewed: 28 June 2025 · Stayed in June 2025
Verified reviewReviewed: 20 June 2025 · Stayed in June 2025
Verified reviewLocation and staff.
Thank you very much – we’re happy you enjoyed your stay!
Reviewed: 12 June 2025 · Stayed in June 2025
Verified reviewReviewed: 9 June 2025 · Stayed in June 2025
Verified reviewI had a fantastic stay at this hotel. The food was absolutely excellent, with a good variety and quality that exceeded my expectations. The location was perfect, making it easy to access the mountains and enjoy the area. What really made the experience stand out was the super friendly staff—they were welcoming, helpful, and always had a smile. The room was very clean and incredibly spacious, providing a comfortable and relaxing environment throughout my stay. I would definitely recommend this hotel and look forward to staying again!
It's wonderful to hear that the stay was such a positive experience. I'm glad the food, the location, and the service all left such a great impression. Thank you for the kind feedback and the recommendation—it’s much appreciated and motivates everyone involved.
It's wonderful to hear that the stay was such a positive experience. I'm glad the food, the location, and the service all left such a great impression. Thank you for the kind feedback and the recommendation—it’s much appreciated and… Show more
Reviewed: 6 June 2025 · Stayed in May 2025
Verified reviewReviewed: 27 May 2025 · Stayed in May 2025
Verified reviewReviewed: 19 February 2025 · Stayed in February 2025
Verified reviewThe hotel has a name, the breakfast is good and I liked the location. The Dutch man working there was nice!
The beds are really worn out, and internet in the rooms is non existent. It was a bit better downstairs, but only available during open hours, besides that no option. Also didn’t really feel welcome as a solo traveller, got the feeling they rather have families and fill the hotel with these.
Hello, Thank you for your feedback! We are happy to hear that you enjoyed the breakfast, the location, and our staff. Regarding the beds, we would have gladly changed the mattress for you, as we offer both firm and soft options - just let us know. The internet is available 24/7 in both the rooms and the restaurant. We are sorry if you felt unwelcome as a solo traveler - this is certainly not our intention, as we welcome all guests equally. Best regards, yours family Hollaus
Hello, Thank you for your feedback! We are happy to hear that you enjoyed the breakfast, the location, and our staff. Regarding the beds, we would have gladly changed the mattress for you, as we offer both firm and soft options - just let … Show more
Reviewed: 19 January 2025 · Stayed in January 2025
Verified reviewThe energy in this hotel is extremely friendly. Love it
Thank you so much for your amazing review! 😊
Reviewed: 8 January 2025 · Stayed in January 2025
Verified reviewWe stayed only one night but it was all good. Close to Kaprun ski resort and Tauern spa.
Room for improvement on breakfast and pillows, but overall it was good. It would also be great if all sheets were white.
thank you for your nice feedback
Reviewed: 8 January 2025 · Stayed in January 2025
Verified reviewThe hotel has several parking spaces. The rooms are nicely decorated and the staff is friendly. Breakfast is quite varied ... The area itself is not particularly busy in the winter months, but it is quieter, which suits some of us.
Breakfast starts at 7.45, and they open about a minute earlier. This is a rather inconvenient time if you want to be at one of the bigger ski resorts (Kitzbühel, Zell am See, Saalbach, Wildkogel) when they open, as it's still about half an hour's drive away.
thank you for your nice feedback
Reviewed: 28 December 2024 · Stayed in December 2024
Verified reviewReviewed: 30 October 2024 · Stayed in October 2024
Verified reviewthe room is not so nice, but for the price it is okay. summer card was included - that was the mail benefit i chose this acommodation
breakfast was rather basic
thank you for your feedback :)
Reviewed: 16 October 2024 · Stayed in October 2024
Verified reviewThe location is great to grossglocknerstrasse,but breakfast no more choice to choose.
thank you for your nice feedback - maybe you can inform us what you missed at the breakfast. Thank you.
Reviewed: 4 October 2024 · Stayed in September 2024
Verified reviewThe staff and location
The pass was closed and we couldn’t change the ticket to the following day
thank you for your nice feedback :)