Reviews of Hotel Leitner 4 stars
Walserstraße 355, 6993 Mittelberg, Austria
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Reviewed: 24 February 2025 · Stayed in February 2025
Verified reviewReviewed: 21 February 2025 · Stayed in February 2025
Verified reviewNot being able to pay with credit card
Reviewed: 20 February 2025 · Stayed in February 2025
Verified reviewReviewed: 12 January 2025 · Stayed in January 2025
Verified reviewReviewed: 5 April 2024 · Stayed in April 2024
Verified reviewSauna. Friendly breakfast staff.
Did not get the room we booked. Not very customer oriented, hardly slept due to storm outside but did not offer later checkout. Underwhelming compared to other 4 star hotels we stayed in.
Dear Mr. Martin. Thank you for your stay in our hotel and your review. Constructive feedback is welcome and very important to us. But please let us explain our point of view. Upon arrival you got a nice and bright suite with balcony to the east and south with a great mountain view. Unfortunately, you did not like this suite, because the pictures you have seen on booking.com looked a bit different. We were happy to offer you such a suite (although not that view) with an extra room for the children, an upgrade at no extra cost. In the end you did not accept the upgrade and stayed in the suite we offered. Check-out is at 10:30 am. Please understand, because our room-maids need enough time to prepare the suite for the next guests. If the suite would have stayed empty, it would not have been a problem to stay a little longer (for an extra cost and only by appointment). Kind regards, family Fritz-Leitner & team
Dear Mr. Martin. Thank you for your stay in our hotel and your review. Constructive feedback is welcome and very important to us. But please let us explain our point of view. Upon arrival you got a nice and bright suite with balcony to the … Show more
Reviewed: 26 January 2024 · Stayed in January 2024
Verified review