Skip to main content
  1. Hotel reviews homepage
  2. Austria hotel reviews
  3. Vienna (state) hotel reviews
  4. Vienna hotel reviews
  5. Reviews of Leonardo Hotel Vienna City West

Reviews of Leonardo Hotel Vienna City West 4 stars

3-5 Graumanngasse, 15. Rudolfsheim-Fünfhaus, 1150 Vienna, Austria

#176 of 397 hotels in Vienna

Guests' Choice

Review score

Based on 3571 hotel reviews

8.3

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.6

  • Location

    8.2

  • Facilities

    8.3

  • Staff

    8.9

  • Value for money

    8.5

  • Free WiFi

    8.7

100% verified reviews

Real guests. Real stays. Real opinions.

Read more- opens a dialog box
Write a review

Showing 1 – 25

  • Reviewed: 31 August 2025

    8.0
    It was a convenient short stay
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 2 nights
    • Submitted via mobile

    My choice of neighbourhood

    Breakfast was first class. The location was sufficiently close to city centre, just 3 x metro stops but neighbourhood a little run down.

    Stayed in August 2025

  • Reviewed: 31 August 2025

    7.0
    easy to access; not perfect area for walk around
    • Leisure trip
    • Family with young children
    • Comfort Double Room
    • Stayed 2 nights

    there was not that much facilities in room no plate or spoon; Also the shower does not have any appropriate door which make all around full of water

    The location was very close to Metro which make it very easy to reach to city center, Also the staff was friendly

    Stayed in August 2025

  • Reviewed: 31 August 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 5 nights
    • Submitted via mobile

    Lack of amenities. No fridge in room.

    Location, facilities, clean, helpful staff.

    Stayed in August 2025

  • Reviewed: 30 August 2025

    8.0
    Very good
    • Leisure trip
    • Group
    • Comfort Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    The parking garage was very squeezed, very hard to drive in down to, and very narrow lane to the garage, challenging 😥

    The stuff are nice 😊 warm, the location is quite convenient. Clean facilities

    Stayed in August 2025

  • Reviewed: 29 August 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Comfort Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Booked for my parents and they especially liked the location and facilities on offer at the hotel

    Stayed in July 2025

  • Reviewed: 29 August 2025

    9.0
    Small comfortable room
    • Leisure trip
    • People with friends
    • Comfort Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    The room was a bit small, there is not much space to leave the clothes (just a rack) and the WC/Shower share only one door (which didn't fully close). Due to this, going to the toilet can be a bit uncomfortable if you are staying with a friend and not your couple.

    Very modern, comfortable beds. Great price/quality for 1-2 nights. Perfect for 1 person or couples.

    Stayed in June 2025

  • Reviewed: 28 August 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 3 nights

    The sliding door between the toilet and the shower which could only cover one or the other was a peculiar arrangement. It would be better for each section to be able to have privacy.

    Stayed in August 2025

  • Reviewed: 28 August 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    We were a bit disappointed that we booked two Superior Double Rooms with a balcony view but only one of us received it, and when we asked about it, we were told that there were no more rooms like that left and there's nothing they can do. It was not a last minute booking. But it is not the end of the world. :)

    A good location, nearby is the train station and it takes about 20 minutes to get to Vienna city centre. The hotel is nice and modern. The reception staff is also friendly.

    Stayed in August 2025

  • Reviewed: 26 August 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 4 nights
    • Submitted via mobile

    About the room, the main problem was shower. It had some issues that is being reported by other guests. The first is the sliding door between shower area and toilet area, which is a bit uncomfortable, and also the shower area is not separated completely, so there is a possibility about water spreading to whole bathroom. The other problem is related to location, when we were coming back to hotel, especially at night, we really did not feel safe. The hotel is close to a metro station, but the area around the station feels unsafe.

    The breakfast was good, we really enjoyed it. The room was clean, and the staff were friendly. The location is good and you can reach different parts of the city by public transport which is 5 minutes by walk from the hotel.

    Stayed in August 2025

  • Reviewed: 25 August 2025

    8.0
    Need change door on toilet an WC
    • Business trip
    • Couple
    • Comfort Double Room
    • Stayed 7 nights
    • Submitted via mobile

    The toilet and shower door was one, it was wery unconfortable.

    Brekfast

    Stayed in August 2025

  • Reviewed: 25 August 2025

    8.0
    Happy with staff, unfortunately the area did not suit us
    • Leisure trip
    • Group
    • Comfort Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Location was not central enough to restaurants etc

    Comfortable rooms

    Stayed in August 2025

  • Reviewed: 25 August 2025

    7.0
    2 Nights in Vienna
    • Leisure trip
    • Solo traveller
    • Comfort Double Room
    • Stayed 2 nights
    • Submitted via mobile

    That said, the hair dryer in my room wasn’t working, and the tissue holder in the bathroom only had two tissues, which wasn’t ideal for me since I cry a lot. Aside from those small issues, everything else was great and I’d be happy to stay here again.

    I really enjoyed my stay at Leonardo Hotel Vienna City West. The location is perfect – just a few minutes’ walk to the station, which made getting around the city super easy. The room was comfortable and overall a pleasant experience.

    Stayed in August 2025

  • Reviewed: 24 August 2025

    9.0
    4 nights couple vacation
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 4 nights
    • Submitted via mobile

    the bathroom and shower share a sliding door. the door is not hermetic, meaning it does not close all the way. it's very uncomfortable and it shows up in all the reviews. I don't know why it's not fixed. another thing, I asked for an iron for my clothes and I was surprised to hear that I have to leave 10€ cash deposit. it is the 1st time I encounter such a request in an hotel, and we don't use cash so we just wore different clothes.

    the room was big, balcony also. good water pressure in the shower. breakfast was varied and yummy. we arrived before the check in time and the room wasn't ready but we were able to park in the hotel parking and go for a walk in the meantime. the location is near to the centre of the city, very close to the brown and green metro lines. the AC in the room was very good, the amenities smelled amazing.

    Stayed in August 2025

  • Reviewed: 22 August 2025

    8.0
    Quite comfortable hotel. Close to the places we wanted to see in the city.
    • Leisure trip
    • Group
    • Comfort Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    I did not feel safe walking around the hotel or to public transport stops.

    The rooms were comfortable and clean. The location is close to many places.

    Stayed in July 2025

  • Reviewed: 21 August 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Comfort Double Room
    • Stayed 2 nights
    • Submitted via mobile

    nice hotel good value

    Stayed in August 2025

  • Reviewed: 19 August 2025

    9.0
    Wonderful
    • Business trip
    • Solo traveller
    • Comfort Single Room
    • Stayed 4 nights

    I think they are doing a great job.

    the location of the hotel was really convinient. The breakfast was good. All the staff was always gentle.

    Stayed in July 2025

  • Reviewed: 18 August 2025

    7.0
    Would have been a 9/10 if not for the shower!
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The bathroom setup was not good. Water went literally everywhere when having a shower because there’s no shower door

    Room was clean & location was reasonably close to the train.

    Stayed in August 2025

  • Reviewed: 18 August 2025

    8.0
    Simple, yet absolutely sufficient hotel for shorter stays
    • Business trip
    • Family with young children
    • Comfort Twin Room
    • Stayed 6 nights

    Walk-in showers are generally inpractical, but this one was absolutely terrible - each shower resulted in water splashed all over the bathroom (if you did not close the door- all over corridor too!) - complete mistake. Sliding doors allowing to close either bathroom or toilet aren't fortunate too, if you travel with a grown up kid. Coffe at breakfast not too good.

    Very convinient location, close to U-Bahn and not far from both Wesbahnhof and Meidling Bahnhof. Also traveling to the city center is easy. Good sound isolation of the rooms. Air conditioning gentle and efficient.

    Stayed in August 2025

  • Reviewed: 18 August 2025

    7.0
    Good weekend break
    • Business trip
    • Couple
    • Comfort Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Shower room water splashed the rest of the bathroom floor.

    Front desk staff was very friendly and helpful

    Stayed in August 2025

  • Reviewed: 16 August 2025

    7.0
    Very nice hotel
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 1 night
    • Submitted via mobile

    Not specifically to do with the property but the surrounding area is particularly dogey- would not feel safe as a solo traveler.

    Modern and easy access to public transport

    Stayed in August 2025

  • Reviewed: 15 August 2025

    9.0
    Superb
    • Leisure trip
    • People with friends
    • Comfort Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    there is sliding door between toilet and a shower. You can't close both at the same time

    close to subway, looks like the photos, okay breakfast, quiet, overall good

    Stayed in August 2025

  • Reviewed: 12 August 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The air conditioner control doesn't work and the room temperature is controlled by the main system. So it was so warm during the night that we couldn't sleep and the next morning, when the air conditioner was on, it was so cold.

    The rooms are clean and there is metro station near the hotel.

    Stayed in July 2025

  • Reviewed: 9 August 2025

    9.0
    Superb
    • Business trip
    • Family with young children
    • Comfort Double Room
    • Stayed 3 nights
    • Submitted via mobile

    there is a nuissance which does not have to do with the hotel, nearest metro/tram station Gupemdorfer strasse is an open marjet for narcotics, I would not use it especially at night

    very good value, 4 money, very near Westbahnhoff and Mariahilfer strasse 10 min on foot, very clean, comfortable rooms

    Stayed in June 2025

  • Reviewed: 7 August 2025

    9.0
    Superb
    • Leisure trip
    • People with friends
    • Comfort Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Clean , good location , perfect for tourism

    Stayed in August 2025

Showing 1 – 25

We Price Match
We Price Match
Low rates • No booking fees • Find cheaper? We'll refund the difference!