Leonardo Hotel Vienna City West értékelései 4 csillag

Dear Lilla, Your feedback is indeed valuable to us. It's great to hear that you found our location convenient and enjoyed the comfort of our bed and the addition of a balcony. However, your comments regarding the lack of certain amenities have been noted. At Leonardo Vienna City West, we aim to provide a high-quality experience, and we regret that some aspects of your stay did not meet your expectations. We are constantly working on improving our services. We hope that despite these issues, you were able to have a largely positive stay with us, and we look forward to the opportunity to welcome you back in the future. Best regards, Milica Krojs Guest Relation Agent

Dear Lilla, Your feedback is indeed valuable to us. It's great to hear that you found our location convenient and enjoyed the comfort of our bed and the addition of a balcony. However, your comments regarding the lack of certain amenit… Még több

Dear Balázs, Your review is highly valuable to us, and we are genuinely grateful for sharing your experience at Leonardo Vienna City West. It's delightful to learn that you found our location advantageous for sightseeing and appreciated our secure parking. We strive to provide excellent service and great value for money, and it's heartening to know we've achieved this during your stay. We regret to hear about your concerns regarding cleanliness and the lack of a fridge in the room. We take such matters seriously and are always eager to enhance our guest experience. Thank you again for choosing Leonardo Vienna City West. We look forward to hosting you again, ensuring your next visit is even more pleasant than the last. Best regards, Milica Krojs Guest Relation Agent

Dear Balázs, Your review is highly valuable to us, and we are genuinely grateful for sharing your experience at Leonardo Vienna City West. It's delightful to learn that you found our location advantageous for sightseeing and appreciate… Még több

Dear Zora, Thank you for your good review! It's delightful to hear that you found our hotel an ideal place for relaxation and enjoyed the conveniences of our location and the comfort of our amenities. Your kind words towards our staff and cleanliness are greatly appreciated. We take note of your remark about the lack of a refrigerator in the room. We understand that it would have added to your comfort during your stay. Thank you for choosing Leonardo Vienna City West and we look forward to welcoming you back in the future. Best regards, Milica Krojs Guest Relation Agent

Dear Zora, Thank you for your good review! It's delightful to hear that you found our hotel an ideal place for relaxation and enjoyed the conveniences of our location and the comfort of our amenities. Your kind words towards our staff a… Még több

Dear Nora Thank you for taking the time to share your detailed feedback. We're very pleased to hear that you appreciated the well-designed furnishings, the comfort of the bed, and the variety of our culinary offerings — especially the abundant breakfast. We're also glad you enjoyed the view of the historic railway bridge and the convenience of our excellent transport connections. At the same time, we truly regret that there were aspects of your stay that did not fully meet your expectations. We sincerely apologize for the stained decorative bedspread — this does not reflect our usual standards, and we will address this with our housekeeping team immediately. We also understand that issuing a company invoice should be straightforward, and we’re sorry this process was not as smooth as it should have been. Regarding the surrounding area, we recognize that the city environment may not always align with every guest’s expectations. While we do our best to maintain a safe and welcoming atmosphere within our hotel, we appreciate your honesty and will take your observations into consideration. Thank you once again for your constructive feedback. We hope to have the opportunity to welcome you again and offer an even better experience. Best regards

Dear Nora Thank you for taking the time to share your detailed feedback. We're very pleased to hear that you appreciated the well-designed furnishings, the comfort of the bed, and the variety of our culinary offerings — especially the a… Még több

Dear Aniko Thank you for your valuable feedback and for taking the time to share your experience with us. We’re delighted to hear that you appreciated the cleanliness, room amenities, comfortable bed, and the thoughtful design of our hotel. It’s also great to know you enjoyed the view — even if the trash cans slightly disrupted it, we’re glad you still found it worthwhile. We’re sorry to hear about the issues you experienced with the air conditioning. Your comfort is very important to us, and we’ll investigate this technical matter to ensure it doesn’t affect future stays. We also appreciate your comments about the missing trash bags and the sliding door design — we’ll pass this on to our housekeeping and maintenance teams for review. Your feedback helps us to improve and provide a better experience for all our guests. We hope to welcome you back again soon!

Dear Aniko Thank you for your valuable feedback and for taking the time to share your experience with us. We’re delighted to hear that you appreciated the cleanliness, room amenities, comfortable bed, and the thoughtful design of our hotel.… Még több

Dear Guest, Thank you for your good review! It's heartening to know that you found our hotel's location to your liking and enjoyed our breakfast offerings. We're thrilled that our staff made a positive impression on you with their friendliness. We understand also that the shared door between the toilet and the bathroom may not have been to your personal preference and we're sorry to hear that it was not to your liking. We look forward to welcoming you back soon! With kind regards, Milica Krojs Guest Relation Agent

Dear Guest, Thank you for your good review! It's heartening to know that you found our hotel's location to your liking and enjoyed our breakfast offerings. We're thrilled that our staff made a positive impression on you with the… Még több

Dear Vivien, Thank you for your good review! We are glad that you enjoyed your stay. We have also taken note of your remarks regarding the breakfast. While we strive to offer a variety of options in our breakfast, it's always valuable to receive feedback as it helps us improve. We look forward to welcoming you back soon! With kind regards, Milica Krojs Guest Relation Agent

Dear Vivien, Thank you for your good review! We are glad that you enjoyed your stay. We have also taken note of your remarks regarding the breakfast. While we strive to offer a variety of options in our breakfast, it's always valuable t… Még több

Dear Timea, It's great to hear that you found our location convenient and appreciated the value we offer at Leonardo Vienna City West. On a less positive note, we are genuinely sorry to learn that your sleep was disturbed due to construction noise. One of our fundamental commitments is to provide a comfortable and peaceful experience for all our guests. We truly appreciate your feedback as it helps us strive towards fulfilling this commitment. Kind regards, Milica Krojs Guest Relation Agent

Dear Timea, It's great to hear that you found our location convenient and appreciated the value we offer at Leonardo Vienna City West. On a less positive note, we are genuinely sorry to learn that your sleep was disturbed due to constr… Még több