Recenzije objekta Leonardo Hotel Vienna City West 4 zvezdica
3-5 Graumanngasse, 15. Rudolfshajm-Finf., 1150 Beč, Austrija

Učitava se
Gosti su ocenili i ove objekte:
Kako funkcionišu recenzije gostiju
Sve ocene gostiju se dodeljuju na skali od 1 do 10. Kako bismo dobili prosečnu ocenu koju vidite, sabiramo sve ocene gostiju koje primimo i delimo ih sa ukupnim brojem primljenih ocena. Koristimo sistem ponderisanog računanja recenzija, što znači da što je recenzija novija, to će imati veći uticaj na obračun ukupne ocene gostiju. Osim toga, gosti mogu da daju zasebne „podocene“ za ključne aspekte, kao što su lokacija, čistoća, osoblje, udobnost, sadržaji, vrednost za uloženi novac i besplatan WiFi. Imajte u vidu da gosti nezavisno šalju svoje podocene i ukupnu ocenu, tako da ne postoji direktna veza između njih.
Možete da napišete recenziju za Smeštajni objekat koji ste rezervisali putem naše Platforme ako ste u njemu boravili ili ukoliko ste došli u objekat, ali u njemu niste boravili. Ako želite da izmenite recenziju koju ste već poslali, stupite u kontakt sa našim timom Korisničkog servisa.
Na raspolaganju imamo stručnjake i automatizovane sisteme koji su specijalizovani za prepoznavanje lažnih recenzija koje se dele na našoj Platformi. Ukoliko na njih naiđemo, uklanjamo ih i po potrebi preduzimamo mere protiv odgovornog lica.
Ukoliko primetite nešto sumnjivo, to uvek možete da prijavite našem timu Korisničkog servisa kako bi naš tim za sprečavanje prevara istražio slučaj.
U idealnim okolnostima, objavili bismo sve recenzije koje primimo, bez obzira na to da li su pozitivne ili negativne. Međutim, nećemo prikazati recenzije koje sadrže ili se odnose na (između ostalog):
- politički osetljive komentare
- promotivni sadržaj
- nelegalne aktivnosti
- lične ili osetljive podatke (npr. adrese e-pošte, brojeve telefona ili podatke o kreditnim karticama)
- psovke, komentare seksualne prirode, govor mržnje, diskriminativne komentare, pretnje ili spominjanje nasilja
- neželjeni i lažni sadržaj
- okrutnost prema životinjama
- lažno predstavljanje (npr. ukoliko se autor predstavlja kao neko drugi)
- bilo kakvo kršenje naših smernica koje se odnose na recenzije.
Kako bismo se pobrinuli da recenzije budu relevantne, možemo da prihvatimo samo one koje su poslate u roku od tri meseca od datuma odjavljivanja i možda ćemo prestati da ih prikazujemo nakon 36 meseci od trenutka kada su napisane ili ukoliko se promeni vlasnik Smeštajnog objekta.
Smeštajni objekat može da odgovori na recenziju.
Kada vidite više recenzija, najnovije će biti prikazane na vrhu, što može da zavisi i od drugih faktora (jezik na kome je recenzija napisana, da li je reč samo o oceni ili sadrži i komentare itd.). Po želji možete da ih sortirate i/ili filtrirate (po periodu u godini, ocenama gostiju itd.).
Nekada prikazujemo eksterne ocene gostiju sa drugih poznatih veb sajtova za putovanja. U tim slučajevima ćemo to jasno istaći.
Smernice i standardi o sadržaju iz recenzija
Ove smernice i standardi imaju za cilj da učine sadržaj na Booking.com veb sajtu relevantnim i prikladnim za porodice, a ne da ograničavaju iznošenje jakih stavova. Smernice i standardi se primenjuju bez obzira na ton komentara.
Sadržaji treba da se odnose na putovanja. Najkorisnisnije recenzije su one koje sadrže detaljne informacije koje drugima mogu pomoći da donesu prave odluke. Molimo vas da ne dajete lične, političke, etičke niti religijske komentare. Promotivni sadržaji će biti uklonjeni, a problemi u vezi sa uslugama kompanije Booking.com bi trebalo da budu usmereni ka našem korisničkom servisu ili timovima za odnos sa partnerima.
Sadržaji treba da budu primereni za globalnu publiku. Molimo vas da ne koristite psovke ili neprikladne igre rečima koje mogu biti uvredljive na bilo kom jeziku. Nisu dozvoljeni komentari i sadržaji koji uključuju govor mržnje, diskriminatorne opaske, pretnje, eksplicitno seksualne opaske, nasilje i promovisanje ilegalnih aktivnosti.
Sadržaj mora da bude originalan i jedinstven za svakog gosta. Recenzije su najvrednije kada su originalne i nepristrasne. Vaš doprinos treba da bude vaš lično. Vlasnici smeštajnih objekata koji su partneri kompanije Booking.com ne smeju da pišu recenzije u ime gostiju ili nude dodatne sadržaje u zamenu za dobru recenziju. Pokušaji da se umanji ocena konkurenata pisanjem negativnih recenzija neće biti tolerisani.
Poštujte privatnost drugih. Booking.com će nastojati da zaštiti sve adrese e-pošte, telefonske brojeve, adrese veb sajtova, naloge na društvenim mrežama ili slične podatke.
Mišljenja izneta u sadržajima korisnika su stavovi Booking.com korisnika i smeštajnih objektata, a ne kompanije Booking.com. Booking.com ne snosi odgovornost za bilo koju od recenzija ili odgovora na njih. Booking.com je distributer (bez obaveze da verifikuje ijedan od njih), a ne izdavač ovih recenzija.
Recenzije se automatski sortiraju po datumu i dodatnim kriterijumima, kako bi bile prikazane one najrelevantnije. Ti kriterijumi uključuju, ali nisu ograničeni na: vaš jezik, tekstualne recenzije i recenzije koje nisu anonimne. Dodatne opcije za sortiranje mogu biti dostupne (prema vrsti putnika, oceni itd...).
Napomena u vezi sa prevodom
Ovaj servis može da sadrži prevode koje omogućava Google. Google ne daje nikakve garancije u vezi sa prevodima, bilo da su eksplicitne ili implicitne, uključujući sve garancije tačnosti, pouzdanosti, kao i implicitne garancije da je proizvod pogodan za trgovinu, odgovara svrsi i ne povređuje prava.
Ocenjeno: 3. avgust 2025. · Gost je boravio u periodu: avgust 2025.
Proverena recenzijaHotel je čist, uredan, sređen i moderan. Osoblje je izuzetno ljubazno i uvek raspoloživo za bilo kakva pitanja. Lokacija je odlična zbog blizine stanice metroa preko koje se lako može doći do bilo kod dela grada, malo prometnija ulica, ali zvučna izolacija je odlična i san je prijatan. Internet radi odlično, kao i klima.
Sobe su malo manje, pa nema toliko mesta za ostavljanje stvari, ali za dvoje je sasvim okej.
Dear Nemanja, Your kind words about Leonardo Vienna City West are truly appreciated. We are pleased to hear that you found our hotel to be clean, modern, and conveniently located. Our staff will be particularly delighted to know that their efforts to assist and be available at all times have been noticed. We understand that our rooms may seem a bit smaller, but we're glad that you found them comfortable for two. We always strive to ensure our guests have a pleasant stay, and it's heartening to know we met your expectations in terms of cleanliness, location, and amenities. Thank you for choosing Leonardo Vienna City West. We look forward to welcoming you back soon. Best regards, Milica Krojs Guest Relation Agent
Dear Nemanja, Your kind words about Leonardo Vienna City West are truly appreciated. We are pleased to hear that you found our hotel to be clean, modern, and conveniently located. Our staff will be particularly delighted to know that their … Prikaži više
Ocenjeno: 2. jul 2025. · Gost je boravio u periodu: jun 2025.
Proverena recenzijaLokacija savrsena, blizu su stanice i za metro i tramvaj i bus. Cisto, uredno, osoblje preljubazno, klima odlicna. Sve je bilo savrseno!
Dear Krupljanin, Thank you for your great review! It brings us great joy to read that you appreciated the convenient location of our hotel, as well as the cleanliness of our rooms. We are particularly pleased with your praise of our staff, who always strive to make our guests' stay as pleasant as possible. We look forward to welcoming you back soon! With kind regards, Milica Krojs Guest Relation Agent
Dear Krupljanin, Thank you for your great review! It brings us great joy to read that you appreciated the convenient location of our hotel, as well as the cleanliness of our rooms. We are particularly pleased with your praise of our staff,… Prikaži više
Ocenjeno: 24. jun 2025. · Gost je boravio u periodu: jun 2025.
Proverena recenzijaOcenjeno: 21. jun 2025. · Gost je boravio u periodu: jun 2025.
Proverena recenzijaDobar hotel
Sve je bilo u redu
Dear Živković, Thank you for your great review! We are glad that you enjoyed your stay. We strive to provide a pleasant experience for each of our guests, and we are pleased that we were able to accomplish this for you. We look forward to welcoming you back soon! With kind regards, Milica Krojs Guest Relation Agent
Dear Živković, Thank you for your great review! We are glad that you enjoyed your stay. We strive to provide a pleasant experience for each of our guests, and we are pleased that we were able to accomplish this for you. We look forward to w… Prikaži više
Ocenjeno: 14. jun 2025. · Gost je boravio u periodu: jun 2025.
Proverena recenzijaOcenjeno: 9. jun 2025. · Gost je boravio u periodu: jun 2025.
Proverena recenzijaPristojan i lepo opremljen hotel. Sve je bilo čisto i uredno. Lokacija je jako dobra zbog povezanosti prevoza i blizine transporta do aerodroma.
Dear Miodrag Dobrosavljevic, Thank you for your great review! It brings us great joy to read that you appreciated the convenient location of our hotel, as well as the cleanliness of our rooms. We strive to provide a pleasant experience for each of our guests, and we are pleased that we were able to accomplish this for you. We look forward to welcoming you back soon! With kind regards, Milica Krojs Guest Relation Agent
Dear Miodrag Dobrosavljevic, Thank you for your great review! It brings us great joy to read that you appreciated the convenient location of our hotel, as well as the cleanliness of our rooms. We strive to provide a pleasant experience for… Prikaži više
Ocenjeno: 9. jun 2025. · Gost je boravio u periodu: jun 2025.
Proverena recenzijaDoručak je baš dobar.
Pored samog hotela, na par metara, čitavom dužinom hotela, prolazi voz, neljubazno osoblje, kupatila u sobama su mnogo mala i čudna. Ne preporučujem ovaj smještaj!
Dear Aco, Thank you for taking the time to share your review! It's a pleasure to hear that you enjoyed our breakfast selection at Leonardo Vienna City West. We're sorry to learn about the aspects of your stay that didn't meet your expectations. Our hotel is indeed situated near a railway line which some guests find convenient, but we understand that it might not be to everyone's liking. We're also sorry to hear about your experience with our staff and the size of our bathrooms. Providing excellent service and comfortable amenities are priorities for us. We appreciate your feedback, as it helps us focus on areas for improvement. We hope you will reconsider and give us another opportunity to serve you better in the future. Best regards, Milica Krojs Guest Relation Agent
Dear Aco, Thank you for taking the time to share your review! It's a pleasure to hear that you enjoyed our breakfast selection at Leonardo Vienna City West. We're sorry to learn about the aspects of your stay that didn't meet yo… Prikaži više
Ocenjeno: 28. maj 2025. · Gost je boravio u periodu: maj 2025.
Proverena recenzijaSve pohvala za Davida,bio je od izuzetne pomoci
Dear Milos, Thank you for your great review! We are glad that you enjoyed your stay. It is our ultimate goal to provide our guests with a pleasant stay and we are glad that our staff, especially David was able to contribute to this. We look forward to welcoming you back soon! With kind regards, Milica Krojs Guest Relation Agent
Dear Milos, Thank you for your great review! We are glad that you enjoyed your stay. It is our ultimate goal to provide our guests with a pleasant stay and we are glad that our staff, especially David was able to contribute to this. We look… Prikaži više
Ocenjeno: 21. april 2025. · Gost je boravio u periodu: april 2025.
Proverena recenzijaOcenjeno: 14. april 2025. · Gost je boravio u periodu: mart 2025.
Proverena recenzijaOcenjeno: 9. april 2025. · Gost je boravio u periodu: april 2025.
Proverena recenzijaOcenjeno: 26. mart 2025. · Gost je boravio u periodu: februar 2025.
Proverena recenzijaOcenjeno: 4. mart 2025. · Gost je boravio u periodu: mart 2025.
Proverena recenzijaLokacija i povezanost sa ostalim delovima grada je odlicna. Cistoca je takodje jedna od meni najbitnijih stvari i to za to zaista nemam zamerke! Osoblje je ljubazno i uvek dostupno!
Dear Jovana, Thank you for your great review! It brings us immense joy to learn that you enjoyed your stay at Leonardo Hotel Vienna City West. We're particularly pleased to hear that our prime location, cleanliness, and friendly service met your expectations. Knowing that you would consider returning to our hotel is the best compliment we could hope for. We look forward to the chance to welcome you back for another memorable experience in Vienna. Best regards, Milica Krojs Guest Relation Agent
Dear Jovana, Thank you for your great review! It brings us immense joy to learn that you enjoyed your stay at Leonardo Hotel Vienna City West. We're particularly pleased to hear that our prime location, cleanliness, and friendly service… Prikaži više
Ocenjeno: 8. februar 2025. · Gost je boravio u periodu: februar 2025.
Proverena recenzijaOcenjeno: 2. februar 2025. · Gost je boravio u periodu: februar 2025.
Proverena recenzijaOsoblje
Dodatno naplacivanje
Dear Milos, Thank you for taking the time to share your review! Your praise to our staff is very encouraging and motivates us to continue providing excellent service. Regarding your comment about additional costs, we would like to point out that we always inform our guests clearly. If breakfast is not included in the room rate or for parking, additional charges will apply and these can be seen on our website. We are sorry to hear that you were inconvenienced by this. We hope to welcome you back to our hotel very soon! Sincerely, Milica Krojs Guest Relation Agent
Dear Milos, Thank you for taking the time to share your review! Your praise to our staff is very encouraging and motivates us to continue providing excellent service. Regarding your comment about additional costs, we would like to point out… Prikaži više
Ocenjeno: 27. januar 2025. · Gost je boravio u periodu: januar 2025.
Proverena recenzijaOcenjeno: 21. januar 2025. · Gost je boravio u periodu: januar 2025.
Proverena recenzijaNije cisceno uopste
Dear Mladen, Thank you for taking the time to share your feedback! We are sorry to hear that the cleaning service did not meet your expectations. At our hotel we strive to always provide a clean and pleasant environment for our guests. Your experience does not reflect the standard we strive for. We thank you for your comment and will continue to work to improve our service. We hope that on your next visit to Vienna you will again give us the opportunity to convince you of our high quality standards. Best regards, Milica Krojs Guest Relation Agent
Dear Mladen, Thank you for taking the time to share your feedback! We are sorry to hear that the cleaning service did not meet your expectations. At our hotel we strive to always provide a clean and pleasant environment for our guests. Your… Prikaži više
Ocenjeno: 4. januar 2025. · Gost je boravio u periodu: novembar 2024.
Proverena recenzijaOcenjeno: 24. decembar 2024. · Gost je boravio u periodu: decembar 2024.
Proverena recenzijaOcenjeno: 18. decembar 2024. · Gost je boravio u periodu: decembar 2024.
Proverena recenzijaLokacija blizu metro stanica koje su povezane 20min od bilo koje tacke u gradu. Dorucak odlican.
Mogucnost parkiranja ,preskupa za hotel ovog ranga,ali problem se resava sa p+r parkongom.
Dear VukasinCzvLazic, Thank you for your great review! We greatly appreciate you mentioning that you enjoyed the proximity of the hotel to the metro station and that you found our breakfast selection to be generous. Regarding parking, we understand your concerns and would like to point out that our prices are in line with the usual charges in the city. Thank you once again for sharing your experience. We look forward to welcoming you back during your next visit to Vienna. Best regards, Milica Krojs Guest Relation Agent
Dear VukasinCzvLazic, Thank you for your great review! We greatly appreciate you mentioning that you enjoyed the proximity of the hotel to the metro station and that you found our breakfast selection to be generous. Regarding parking, we u… Prikaži više
Ocenjeno: 7. decembar 2024. · Gost je boravio u periodu: novembar 2024.
Proverena recenzijaJako je lose to sto se placa parking u hotelu i to po ceni koja je visoka. Takodje, cena dorucka je visoka.
Dear Aleksandra, Thank you for your good review! We are glad that you enjoyed your stay. However, we note your comment regarding breakfast pricing. Rest assured, we strive to provide a diverse and high-quality selection that gives the best value to our guests. Regarding parking, we understand your concerns and would like to point out that our prices are in line with the usual charges in the city. We hope to welcome you back to our hotel very soon! Sincerely, Milica Krojs Guest Relation Agent
Dear Aleksandra, Thank you for your good review! We are glad that you enjoyed your stay. However, we note your comment regarding breakfast pricing. Rest assured, we strive to provide a diverse and high-quality selection that gives the best … Prikaži više
Ocenjeno: 4. decembar 2024. · Gost je boravio u periodu: novembar 2024.
Proverena recenzijaOcenjeno: 28. novembar 2024. · Gost je boravio u periodu: novembar 2024.
Proverena recenzijaLokacija je ok
Udobnost kreveta i jastuka-izuzetno neudoban krevet
Dear Sandra, Thank you for taking the time to share your feedback! We are glad that you appreciated the convenient location of our hotel. However, we are sorry to hear that the comfort of our beds was not to your preference and regret any inconvenience this may have caused you. We hope to welcome you back to our hotel very soon! Sincerely, Milica Krojs Guest Relation Agent
Dear Sandra, Thank you for taking the time to share your feedback! We are glad that you appreciated the convenient location of our hotel. However, we are sorry to hear that the comfort of our beds was not to your preference and regret any i… Prikaži više
Ocenjeno: 16. novembar 2024. · Gost je boravio u periodu: novembar 2024.
Proverena recenzijaCisto i udobno.
Dear Zoran, Thank you for your great review! We are glad that you enjoyed your stay, especially our clean and comfortable rooms. We strive to provide a pleasant experience for each of our guests, and we are pleased that we were able to accomplish this for you. We look forward to welcoming you back soon! With kind regards, Milica Krojs Guest Relation Agent
Dear Zoran, Thank you for your great review! We are glad that you enjoyed your stay, especially our clean and comfortable rooms. We strive to provide a pleasant experience for each of our guests, and we are pleased that we were able to acco… Prikaži više
Ocenjeno: 14. novembar 2024. · Gost je boravio u periodu: novembar 2024.
Proverena recenzija