Reviews of HAIDVOGL MAVIDA Zell am See 4 stars

The pool and spa facilities were excellent. The room was great with a balcony overlooking the mountains.

Prefer to have a fridge and tea/coffee making facilities in the room.

Unfortunately, the room is not equipped with air conditioning.

The HAIDVOGL MAVIDA Zell am See is a beautiful hotel, with a level of cleanliness and elegance that rivals many five-star establishments. The swimming pool is excellent and a wonderful feature. The hotel's location near the bus stop was an unexpected bonus. We hadn't considered this when booking, but we found that we could easily get to most parts of the city using the bus, making its proximity a real advantage. The room's cleanliness was particularly impressive—it's one of the very few hotels I've stayed in around the world where I couldn't find a single fault with the cleanliness. The soundproofing was also superb, and we enjoyed a quiet, peaceful stay.

Despite the hotel's luxury and attention to detail, there were some surprising and odd shortcomings that lowered our overall rating. The room lacked several basic amenities: there was no refrigerator, no kettle, and no iron. When we requested an iron, we were told they didn't have any and that we had to use the laundry service. I needed to iron a shirt before heading out and couldn't wait several hours, and it's something I wouldn't expect from a four-star hotel. Breakfast at the restaurant was also disappointing. The buffet was very basic, with no eggs, cheeses, or vegetables (tomatoes, cucumbers, lettuce, etc.). While these items were available on request at no extra cost, when I ordered a vegetable plate, I was brought a plate with literally four cherry tomatoes, four slices of cucumber, and two slices of radish!

Very clean

I have booked through booking.com. However, when I arrived they requested 500 euro as security deposit. They take this deposit from certain nationalities. No deposit is required from locals. Booking.com should notify their users upfront about the deposit requirement (with the type of nationality that are applicable to). Also free cancellation should be allowed if guests choose not to pay.

The hotel maintains excellent cleanliness standards and offers well-appointed indoor and outdoor swimming pools, complemented by dedicated relaxation zones and massage facilities.

The hotel required an unexpected €500 security deposit with no prior disclosure. Furthermore, an additional €35 charge was applied as a local tax without any advance notification or explanation.

Place Rate

The bell was annoying starting at 7am and going on every hour.

Beautiful view and peaceful. Amazing facilities!

The church bells and train early in the morning.

Extremely comfortable bed. Friendly staff.

We felt uncomfortable using the spa "austrian style" however we took the plunge and removed our swimwear. This was fine for the first couple of days however on the last day there were lots of children in there with their parents, the parents were wearing swimwear. Our understanding was that children under 16 were not allowed in the saunas and steam rooms. Even though we raised put concerns with the staff, nothing was done. It would be beneficial if the hotel was a member of the Zell am See kaprun summer card chain as you cannot buy it.

Deposit

Spa facilities

Served breakfast only with very limited variety. Family pool not working. At Booking it was not obvious that the booked room is not in the Adult only part of the hotel.

Good service, awesome sauna. Nice pools.

Missing mini fridge. Missing kettle and kitchen utencils

The staff, location, cleanliness, and availability of free parking were all excellent.

What I didn’t like was the absence of a kettle to make tea. Although the reception provides hot water upon request, it’s inconvenient to go down and ask for it every time

The best place for kids and families. Will definitely visit again.

Parking. Pool. Room size. Staff.

No mini fridge. No tee or coffee facilities in the room. No aircon.

Very friendly staff. The hotel is very clean and the price is fair.

Everything was good. The only thing that I didn't like is that there is no fridge in the room. Having a small fridge in the rooms would be very useful.

‏Just wanted to give a big shoutout to Ewwa at the reception! She was super helpful and friendly, explained the whole tourist plan in a really nice and easy way. Always smiling, very polite, and honestly made such a great first impression when we entered the hotel. She’s the kind of person who makes you feel welcome right away!