Reviews of MAXX by Steigenberger Vienna 4 stars

Dear Guest, Thank you very much for your kind review and for taking the time to share your experience with us. We are truly delighted to hear that you enjoyed your stay and that everything met your expectations – from the spacious and clean rooms to the air conditioning, our convenient location, and the friendliness of our team. It’s also great to know that your room request was fulfilled to your satisfaction. Your words are a wonderful motivation for our entire team. We are very pleased that there was nothing negative to mention and hope to have the pleasure of welcoming you back soon. MAXXimal regards Lorena-Front Office

Dear Guest, Thank you very much for your kind review and for taking the time to share your experience with us. We are truly delighted to hear that you enjoyed your stay and that everything met your expectations – from the spacious and cle… Show more

Dear Guest, Thank you very much for taking the time to share your feedback with us. We’re happy to hear that you enjoyed our convenient location, the friendliness of our staff, and the added comfort of the espresso machine in your room. It’s always great to know when these small touches are appreciated. At the same time, we truly value your comments regarding the bathroom ventilation, sound insulation, and bed covers. Please accept our apologies for any discomfort caused. Your observations have been shared with our maintenance and housekeeping teams, as we are constantly working to improve the guest experience. We hope to have the opportunity to welcome you again in the future and provide you with an even more pleasant stay. MAXXimal regards! Lorena- Front Office

Dear Guest, Thank you very much for taking the time to share your feedback with us. We’re happy to hear that you enjoyed our convenient location, the friendliness of our staff, and the added comfort of the espresso machine in your room. I… Show more

Dear Astrid, Thank you so much for your kind feedback! We're delighted to hear that you enjoyed your stay and found our hotel both clean and conveniently located next to the metro station. We hope to welcome you back soon for another great experience! Best regards, Ken Front Office Agent Maxx by Steigenberger

Dear Astrid, Thank you so much for your kind feedback! We're delighted to hear that you enjoyed your stay and found our hotel both clean and conveniently located next to the metro station. We hope to welcome you back soon for another grea… Show more

Dear Guest, Thank you very much for your wonderful review. We’re delighted to hear that you enjoyed your spacious corner room with its panoramic view, and that you appreciated the warm service from our reception and breakfast team. It’s also great to know that our garage and EV charging facilities added to your positive experience. We truly value your feedback and would love to welcome you back on your next visit to the city. MAXXimal greetings, Lorena – Front Office

Dear Guest, Thank you very much for your wonderful review. We’re delighted to hear that you enjoyed your spacious corner room with its panoramic view, and that you appreciated the warm service from our reception and breakfast team. It’s a… Show more

Dear Matthew, Thank you very much for your kind feedback. We’re delighted to hear that you enjoyed your stay and appreciated the spacious room, excellent air conditioning, comfortable bed, and the large bathroom with a walk-in shower. We also thank you for bringing the issues with the kettle and Nespresso machine to our attention. We apologize for the inconvenience and will make sure these are checked and resolved promptly. We hope to have the pleasure of welcoming you again soon! Warm regards, Ken Front Office Agent Maxx by Steigenberger

Dear Matthew, Thank you very much for your kind feedback. We’re delighted to hear that you enjoyed your stay and appreciated the spacious room, excellent air conditioning, comfortable bed, and the large bathroom with a walk-in shower. We … Show more

Dear Guest, Thank you for taking the time to share your experience with us. We’re happy to hear you appreciated the cleanliness, peaceful atmosphere, our team, and the location. It’s always encouraging to know what our guests value most. We also thank you for your comments regarding room service hours and amenities. We understand how these details can make a difference, and we’ll review your feedback with our team to see how we can improve the guest experience. We hope to have the pleasure of welcoming you back soon. Best regards, Ken Front Office Agent Maxx by Steigenberger

Dear Guest, Thank you for taking the time to share your experience with us. We’re happy to hear you appreciated the cleanliness, peaceful atmosphere, our team, and the location. It’s always encouraging to know what our guests value most. … Show more

Dear Joana, Thank you for sharing your feedback with us. We’re glad to hear you enjoyed the convenient location near the subway, the spacious room and bathroom, and the breakfast to start your day right. It’s great to know our hotel was a good fit for your stay. We also appreciate your honest comments about the customer service and the areas that could use some renovation. Your feedback helps us know where we can improve, and we’ll be sure to take it into account as we work to make our guests’ experience even better. We hope to welcome you again in the future. Best regards, Ken Front Office Agent Maxx by Steigenberger

Dear Joana, Thank you for sharing your feedback with us. We’re glad to hear you enjoyed the convenient location near the subway, the spacious room and bathroom, and the breakfast to start your day right. It’s great to know our hotel was a… Show more

Dear Ekaterina, Thank you for your feedback regarding your stay with us in Vienna. We were delighted to receive your feedback about our staff and spa centre. We are very pleased that everything met your expectations and look forward to welcoming you back on your next stay with us. Kind regards, Front Office Agent D. Ahir

Dear Ekaterina, Thank you for your feedback regarding your stay with us in Vienna. We were delighted to receive your feedback about our staff and spa centre. We are very pleased that everything met your expectations and look forward to wel… Show more

Dear Guest, Thank you very much for taking the time to share your experience with us. We are delighted to hear that you enjoyed the design of our hotel, your room, and the spacious bathroom. At the same time, we are truly sorry that the service you received did not meet your expectations. We sincerely apologize for the unprofessional behavior you encountered at the bar as well as the confusion during check-in and check-out. This does not reflect the standards of hospitality we strive to deliver. Please understand that, at the Front Office, we sometimes need to look into such matters more closely, as your well-being is very important to us. There are occasions when we do not immediately know which team member was on duty, which is why we may ask for a description. This is never meant as an inconvenience for our guests, but rather to help us identify the colleague in question and take the appropriate steps to prevent such incidents in the future. We sincerely appreciate your feedback, as it enables us to improve both our service and the overall guest experience. It would be our pleasure to welcome you again on a future visit to Vienna and to offer you the professional and attentive service you rightfully expect. Kind regards, Homayun Rezai Front Office Agent MAXX by Steigenberger Vienna

Dear Guest, Thank you very much for taking the time to share your experience with us. We are delighted to hear that you enjoyed the design of our hotel, your room, and the spacious bathroom. At the same time, we are truly sorry that the s… Show more

Dear Guest, thank you very much for taking the time to share your feedback. We're delighted to hear that you enjoyed the spacious rooms, our facilities, and especially the breakfast — your kind words about our omelette chef will certainly make his day! We also appreciate your constructive comments regarding the room's condition and the parking situation. Please rest assured that we take all feedback seriously, and your suggestions will be considered as we plan future improvements. We hope to have the pleasure of welcoming you back again soon. with MAXXimal regard Front Oficce Lorena

Dear Guest, thank you very much for taking the time to share your feedback. We're delighted to hear that you enjoyed the spacious rooms, our facilities, and especially the breakfast — your kind words about our omelette chef will certainly … Show more

Dear Guest, Thank you so much for your fantastic review! We’re truly honored to be your preferred choice and thrilled that you had such a positive experience during your stay with us. Your perfect scores across all areas mean a great deal to us, and we’re delighted that our team and services met your expectations once again. We look forward to welcoming you back to one of our locations soon! With MAXXimal greetings, Lorena – Front Office

Dear Guest, Thank you so much for your fantastic review! We’re truly honored to be your preferred choice and thrilled that you had such a positive experience during your stay with us. Your perfect scores across all areas mean a great deal… Show more