Reviews of Motel One Wien-Staatsoper 3 stars
Elisabethstraße 5, 01. Innere Stadt, 1010 Vienna, Austria

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Reviewed: 4 September 2025 · Stayed in August 2025
Verified reviewReviewed: 4 September 2025 · Stayed in August 2025
Verified reviewSuperb location
Had 2 rooms. Asked to have rooms close to each other - to keep an eye on teenager kid. Was placed on different floors with 5 min walk from each other
Reviewed: 4 September 2025 · Stayed in August 2025
Verified reviewThe location was a standout. Subway Line U1near hotel. easy to get from Wien Central Station. The Opera House steps away, also surrounded by shops, dining, cafes, bars and sights within walking distance. further away sights reachable by efficient transport options. The hotel was very clean, foyer and bar stunning. Quiet small but comfortable room, basic amenities (Queen, upper level-lift access) Staff pleasant.
Provision of tea, coffee, making amenities ,water, in-room mini fridge, would have made this ,more value for money.
Reviewed: 3 September 2025 · Stayed in August 2025
Verified reviewReviewed: 2 September 2025 · Stayed in August 2025
Verified reviewLocation was good
Nothing
Reviewed: 2 September 2025 · Stayed in August 2025
Verified reviewPerfect location. Comfortable beds.
Reviewed: 2 September 2025 · Stayed in August 2025
Verified reviewReviewed: 1 September 2025 · Stayed in August 2025
Verified reviewLocation. We were given a room with a balconey and as we were leaving early the next day they only charged us for the room and not breakfast.
Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewReviewed: 31 August 2025 · Stayed in August 2025
Verified reviewno refrigerator !!!
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewReviewed: 30 August 2025 · Stayed in August 2025
Verified reviewGreat location. Walkable to all our activities. Modern, clean rooms. They had a room ready for us to check-in when we had a morning arrival from the US. It was a great bonus to be able to wash up and get organized after an overnight flight. They also had a secure place to store luggage on our checkout day.
Dear Rendal, Thank you very much for your kind review. We are delighted to hear that you enjoyed your stay with us in Vienna. We look forward to welcoming you back on your next visit. Best regards, Marlis Kianek Front Office Team Motel One Wien-Staatsoper
Dear Rendal, Thank you very much for your kind review. We are delighted to hear that you enjoyed your stay with us in Vienna. We look forward to welcoming you back on your next visit. Best regards, Marlis Kianek Front Office Team Motel … Show more
Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewReviewed: 30 August 2025 · Stayed in August 2025
Verified reviewReviewed: 30 August 2025 · Stayed in August 2025
Verified reviewJust beautiful it had everything close to main areas of Vienna.
Not a thing
Dear Mrs. Mary, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Claudia Mancera Front Office Team
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewClean spacious location and comfortable
N/A
Dear Josh, Thank you so much for your kind words and wonderful review! We're thrilled to hear that you enjoyed your stay with us. It's always a pleasure to know that our guests had a memorable experience in Vienna. We truly appreciate your feedback and hope to welcome you back to our hotel on your next visit to the city. Should you need anything, don't hesitate to reach out. Wishing you all the best and looking forward to hosting you again soon! Kind regards, Marlis Kianek Front Office Team Motel One Wien Staatsoper
Dear Josh, Thank you so much for your kind words and wonderful review! We're thrilled to hear that you enjoyed your stay with us. It's always a pleasure to know that our guests had a memorable experience in Vienna. We truly apprec… Show more
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewLOCATION= perfect few steps from the opera, 2 min from the metro line The room was perfect, clean, and comfortable
Dear Sarah, Thank you so much for your kind words and wonderful review! We're thrilled to hear that you enjoyed your stay with us. It's always a pleasure to know that our guests had a memorable experience in Vienna. We truly appreciate your feedback and hope to welcome you back to our hotel on your next visit to the city. Should you need anything, don't hesitate to reach out. Wishing you all the best and looking forward to hosting you again soon! Kind regards, Marlis Kianek Front Office Team Motel One Wien-Staatsoper
Dear Sarah, Thank you so much for your kind words and wonderful review! We're thrilled to hear that you enjoyed your stay with us. It's always a pleasure to know that our guests had a memorable experience in Vienna. We truly appre… Show more
Reviewed: 29 August 2025 · Stayed in July 2025
Verified reviewIt was modern, clean, comunication was easy, the room was ready at 10am and even if the location could be noisy it was perfectly soundproof.
It could have more amenities in the room like a mini fridge and a small closet.
Dear Mr. Roberto, Thank you for taking the time to share your feedback with us. We are constantly working to provide our guests with the best possible service. We hope to welcome you back soon. Kind regards, Claudia Mancera Front Office Team Kind regards, Claudia Mancera Front Office Team
Dear Mr. Roberto, Thank you for taking the time to share your feedback with us. We are constantly working to provide our guests with the best possible service. We hope to welcome you back soon. Kind regards, Claudia Mancera Front Office … Show more
Reviewed: 29 August 2025 · Stayed in July 2025
Verified reviewReviewed: 28 August 2025 · Stayed in August 2025
Verified reviewReviewed: 28 August 2025 · Stayed in August 2025
Verified reviewClean nice hotel
Everything ok
Dear Steve, thank you so much for your kind words and wonderful review! We're thrilled to hear that you enjoyed your stay with us. It's always a pleasure to know that our guests had a memorable experience in Vienna. We truly appreciate your feedback and hope to welcome you back to our hotel on your next visit to the city. Should you need anything, don't hesitate to reach out. Wishing you all the best and looking forward to hosting you again soon! Kind regards, Marlis Kianek Front Office Team Motel One Wien-Staatsoper
Dear Steve, thank you so much for your kind words and wonderful review! We're thrilled to hear that you enjoyed your stay with us. It's always a pleasure to know that our guests had a memorable experience in Vienna. We truly apprec… Show more
Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewReviewed: 27 August 2025 · Stayed in August 2025
Verified reviewLooked beautiful, decor lovely, spotlessly clean.
Dear Jan, Thank you very much for your kind words and for taking the time to share your positive experience with us. We are delighted to hear that you enjoyed your stay and that our team could contribute to making your visit to Vienna memorable. It was a pleasure to have you as our guest, and we look forward to welcoming you back on your next trip to this beautiful city. Kind regards Marlis Kianek Front Office Team Motel One Wien-Staatsoper
Dear Jan, Thank you very much for your kind words and for taking the time to share your positive experience with us. We are delighted to hear that you enjoyed your stay and that our team could contribute to making your visit to Vienna memo… Show more
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewReviewed: 26 August 2025 · Stayed in August 2025
Verified reviewGreat location near the Opera House, convenient train station, and many attractions. Very nice breakfast.
Small room
Dear Tracy, thank you very much for your kind words and for taking the time to share your positive experience with us. We are delighted to hear that you enjoyed your stay. For your next stay, we recommend booking a higher category so you have a larger room and more space. It was a pleasure to have you as our guest, and we look forward to welcoming you back on your next trip to this beautiful city. Kind regards Marlis Kianek Front Office Agent Motel One Wien-Staatsoper
Dear Tracy, thank you very much for your kind words and for taking the time to share your positive experience with us. We are delighted to hear that you enjoyed your stay. For your next stay, we recommend booking a higher category so you h… Show more