Reviews of Motel One Wien Westbahnhof 3 stars

Clean spacious room and bathroom. Pillows and bedding incredibly comfortable. Excellent location, cannot be better, few steps from the train, metro, tram, and bus stations. 10 mins to Stephansplatz. Adjoining Westbahnhof station also has a mall and IKEA. Some nice restaurants and cafes nearby.

There is a smart TV which says to connect to a separate private wifi network to cast phone etc, but staff are unaware of the password to this network, and claimed it is not for guests and there is no option to use smart TV features. Bit ridiculous to have a basic service that guests are locked out of! No minifridge, but bar staff were nice enough to provide ice on request.

Nice feeling in the room, very close to train station, good and comfortable accomodation conditions, friendly lounge bar personel

We stayed only 1 night for transfer, found no negative so far

Good location. It locates at West railway station and U3 underground station. Beautiful lobby and value for money. Check out procedure is easy by dropping your room card into a box.

No coffee machine, no bottle water, no slippers provided. Cleaning staff open our door early in the morning ( 9:00am) and closed the door after noticing we were sleeping on the bed. It was the first time I faced. We complained at the front desk however the staff didn’t ask our room number and the details. She only apologized for the cleaner by her mouth only not really taking any further action obviously. We understand it maybe caused by too heavy work load in a prime located hotel but they should improve it for a good impression of their hotel.

Location, room cleaness, parking

No coffee machine or a way to heat water Room was far from elevators

We stayed at this hotel second time. Very clean and silence. Staff are very polite. Bed was very comfortable. Breakfast was superb.

The hotel isn't very close to Vienna's city center, but it's located almost directly in the middle of the public transport network. If you prefer walking, you can reach the center in about half an hour, via a pleasant walk along a lovely main street.

No free parking for the guests.

Location is great due to airport bus. The hotel is fancy and clean, but... Rooms are extremely small, two people have hardly space to move, not mentioning luggage! I am not sure, I will stay there again...

Space! too small...