Reviews of Hotel Mozart 3 stars
Julius-Tandler-Platz 4, 09. Alsergrund, 1090 Vienna, Austria

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Reviewed: 8 September 2025 · Stayed in September 2025
Verified reviewReviewed: 7 September 2025 · Stayed in September 2025
Verified reviewReviewed: 6 September 2025 · Stayed in September 2025
Verified reviewThe reception and the breakfast area were cute nice. The hotel was clean and staff was friendly.
Even though we were 3 people they gave us internet access for just two phones.
Dear Danielle, thank you very much for your kind review and feedback. We are delighted to hear that you enjoyed our breakfast area, the cleanliness of the hotel, and the friendliness of our staff. Regarding the internet access, we sincerely apologize. Unfortunately, our colleague forgot to provide an additional ticket. Of course, when there are three guests, we always provide three access codes. We regret the inconvenience this has caused and thank you for bringing it to our attention. We look forward to welcoming you again in the future. Best regards, Joachim Millmann Hotel Mozart, Vienna
Dear Danielle, thank you very much for your kind review and feedback. We are delighted to hear that you enjoyed our breakfast area, the cleanliness of the hotel, and the friendliness of our staff. Regarding the internet access, we sincere… Show more
Reviewed: 2 September 2025 · Stayed in September 2025
Verified reviewReviewed: 1 September 2025 · Stayed in September 2025
Verified reviewReviewed: 26 August 2025 · Stayed in August 2025
Verified reviewThe rooms are rather spacious. It is conveniently located near to the Frabz-Josefs-Bahnhof and north-south and east-west running tram lines. There are also a number of restaurants in the nearby area.
The cleanliness of the rooms and the dining area was ok, though underneath beds and tables were not cleaned. The breakfast was ok, though very lacking if you had any dietary restrictions - there were no milk substitutes and few non-dairy spreads available.
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewLocation is great, resturent choices and shops are very convenient, easy to use public transportion like trams and uber. Very helpful and friendly staffs. We had peaceful and comfortable stay.
Dear Prabin, thank you very much for your great feedback! We are so happy you enjoyed your time in Vienna! Best regards, Hotel Mozart, Denise Millmann
Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewLocation, nice building , pleasant staff
Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewThe hotel was nice, with comfortable beds, a very good shower and a tasty breakfast. Friendly staff too. No major problem during our stay.
The location is a little outside of the city, and there was construction all around - we got notified about it by the hotel beforehand though, which was very nice.
Reviewed: 22 August 2025 · Stayed in August 2025
Verified reviewThe location was quite good, close to the main attractions and easy to reach by public transport. The room was spacious, comfortable, and provided everything we needed for a pleasant stay.
One major inconvenience was that the hotel closes at night. We arrived earlier and asked if it was possible to check in with an extra payment, but the night staff rudely refused, saying it was against ‘international rules’ to accept guests at night. In the room, it was very noisy – we could constantly hear the elevator moving behind the wall, and water draining loudly from the upper floors in the bathroom. The furniture and appliances were very old, and the Wi-Fi worked only on two devices. Another uncomfortable detail was that you have to leave your key at reception every time you go out and pick it up again when you return.
Reviewed: 20 August 2025 · Stayed in August 2025
Verified reviewThere was a lot of noise all day and night coming from the elevator and water from the other rooms.
Reviewed: 19 August 2025 · Stayed in August 2025
Verified reviewThe room was nice, good facilities, nice staff, clean, there was a bathtub
The bed was incredibly small
Reviewed: 19 August 2025 · Stayed in August 2025
Verified reviewReception team was amazing , extremely helpful and kind.
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewThe staff was very friendly and accommodating
Unfortunately, there was ongoing construction in front of the hotel that we were only told about the day before our arrival. The bathroom was very small, unlike the ones in the pictures. It seemed like a two-star hotel rather than three.
Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewThe breakfast was enjoyable, and the room offered a good level of comfort.
Reviewed: 15 August 2025 · Stayed in July 2025
Verified reviewNice old hotel. Okayish decoration
There was a receptionist named Jakob who was really rude. He never had a smile while talking with me. Other than him every other receptionist was really nice.
Reviewed: 14 August 2025 · Stayed in August 2025
Verified reviewComfortable room AC Nice people at the reception 24/7 Comfortable bed Quiet Location near supermarket, transport and central
Nothing
Reviewed: 11 August 2025 · Stayed in August 2025
Verified reviewReviewed: 11 August 2025 · Stayed in June 2025
Verified reviewReviewed: 10 August 2025 · Stayed in July 2025
Verified reviewReviewed: 10 August 2025 · Stayed in August 2025
Verified reviewThe staff was very nice
The beds are not so comfortable
Dear Mohamed, thank you very much for your feedback. We are always trying to improve our service in order to provide outmost comfort to our guests. What did you not like about our beds? Why did you feel they were not comfortable? Please let us know, so that we can go back to your room and check if everything was in order! Best regards from Vienna, Hotel Mozart, Denise Millmann
Dear Mohamed, thank you very much for your feedback. We are always trying to improve our service in order to provide outmost comfort to our guests. What did you not like about our beds? Why did you feel they were not comfortable? Please le… Show more
Reviewed: 7 August 2025 · Stayed in August 2025
Verified reviewStaff were extremely friendly and helpful. Breakfast very good value for money and plenty to choose from
Pillows were very thin
Reviewed: 6 August 2025 · Stayed in August 2025
Verified reviewGood room sizes. Close to transport (local tram) and has restaurants and stores very nearby.
Bathroom in one of the rooms could have been cleaner. We think that reception should ask for ID before giving out room keys when you get back to the hotel as that felt a bit insecure.
Dear Phillip, thank you very much for your feedback. Upon check in all our guests are handed hotel cards, on which your room number is stated. After handing in and asking for the key, we know our guests already and it is not necessary to check this card everytime anymore. We hope you enjoyed your stay in Vienna, Best regards, Hotel Mozart, Denise Millmann
Dear Phillip, thank you very much for your feedback. Upon check in all our guests are handed hotel cards, on which your room number is stated. After handing in and asking for the key, we know our guests already and it is not necessary to c… Show more
Reviewed: 6 August 2025 · Stayed in July 2025
Verified review