Hodnocení – IMLAUER Hotel Nestroy Wien 4 hvězdiček

Milý Radku, děkujeme za tvou zpětnou vazbu. Jsme rádi, že se vám naše poloha zdá výhodná. Omlouváme se však, že jsme nesplnili vaše očekávání ohledně snídaně. Snažíme se poskytovat širokou škálu kvalitních možností a mrzí nás, že jsme během vašeho pobytu tento standard nesplnili. Vaše komentáře nám poskytují cenné informace, které můžeme využít k dalšímu zlepšování našich služeb. Těšíme se na další příležitost, kdy vám budeme moci v budoucnu lépe posloužit. S pozdravem Gerald Wlcek – generální ředitel Hotel IMLAUER & Nestroy Vienna

Milý Radku, děkujeme za tvou zpětnou vazbu. Jsme rádi, že se vám naše poloha zdá výhodná. Omlouváme se však, že jsme nesplnili vaše očekávání ohledně snídaně. Snažíme se poskytovat širokou škálu kvalitních možností a mrzí nás, že jsme během… Zobrazit více

Dear Jiří, It is nice to hear that you were very satisfied with the location of our hotel and its easy access to public transportation. We are glad you also enjoyed the room, service, and breakfast buffet. It is a pity to hear that you missed having more saunas. Our hotel is not a specialized wellness hotel, but we want to provide our guests with an additional possibility to relax after a day full of sightseeing or business. Therefore, we offer one sauna and a gym, as advertised on Booking.com. At the moment, there are no plans to enhance our relaxation area, but we will keep your feedback in mind. Thank you very much for your visit and your good review. We hope to see you again someday for another stay at our hotel. Kind regards, Gerald Wlcek – General Manager Hotel Nestroy Vienna

Dear Jiří, It is nice to hear that you were very satisfied with the location of our hotel and its easy access to public transportation. We are glad you also enjoyed the room, service, and breakfast buffet. It is a pity to hear that you mis… Zobrazit více

Dear Maria, Thank you so much for your lovely feedback! We're thrilled to hear that you had a pleasant stay and found our hotel to offer great value. Cleanliness and comfort are top priorities for us, and it's wonderful to know that we met your expectations in these areas. We truly appreciate your kind words and hope to welcome you back to our Hotel Nestroy Vienna for another enjoyable experience in the future. Kind regards, Gerald Wlcek – General Manager Hotel Nestroy Vienna

Dear Maria, Thank you so much for your lovely feedback! We're thrilled to hear that you had a pleasant stay and found our hotel to offer great value. Cleanliness and comfort are top priorities for us, and it's wonderful to know that… Zobrazit více

Dear Jana, We are very sorry that the concert did not take place. However, as this does not lie in our responsibility, a cancellation or compensation could not be offered from our side. This is more of a case for travel insurance. We are delighted that you enjoyed the breakfast buffet, the quietness of the room, and the location of our hotel. We are sorry that you did not fully like the surroundings of our hotel. It is a typical Viennese residential area with many shops, cafés, and restaurants. We also regret that your room was only cleaned in the afternoon. Our team strives to have all rooms cleaned and ready as soon as possible, but with many arrivals and departures, it can happen that the cleaning takes a bit longer. Please accept our apologies that you experienced difficulties in regulation the water temperature of the shower. Our technician will attend to this right away. We are very sorry for any inconvenience. Thank you very much for your visit and your feedback. We hope to see you again someday for another stay at our hotel. With kind regards, Gerald Wlcek – General Manager Hotel Nestroy Vienna

Dear Jana, We are very sorry that the concert did not take place. However, as this does not lie in our responsibility, a cancellation or compensation could not be offered from our side. This is more of a case for travel insurance. We are de… Zobrazit více

Dear Josef, We are glad that you liked our hotel, its quietness, and the friendly service of our staff. The parking fee is € 26,00 for one night, and that is what we charged you on your bill. Unfortunately, we were not able to find out what you mean with the € 50.00, as there is no such sum on your bill. We are very sorry if there was some misunderstanding about the time at which you had to leave the parking garage. We allow our guests to keep their car in our parking garage latest until 3 pm, which is the official check-in time for newly arriving guests. Thank you very much for your visit and your good review. It would be very nice if you returned to our hotel on another occasion. With kind regards, Gerald Wlcek – General Manager Hotel Nestroy Vienna

Dear Josef, We are glad that you liked our hotel, its quietness, and the friendly service of our staff. The parking fee is € 26,00 for one night, and that is what we charged you on your bill. Unfortunately, we were not able to find out what… Zobrazit více

Dear Martin, Thank you so much for your great satisfaction with your stay at our hotel and your awesome review. It is nice to hear that you enjoyed our breakfast buffet as well. We are delighted that you stayed at our Hotel Nestroy Vienna, and we hope that you will do so again in the future. With kind regards, Gerald Wlcek – General Manager Hotel Nestroy Vienna

Dear Martin, Thank you so much for your great satisfaction with your stay at our hotel and your awesome review. It is nice to hear that you enjoyed our breakfast buffet as well. We are delighted that you stayed at our Hotel Nestroy Vienna, … Zobrazit více

Dear Jan, It has been very nice to have you as our guest, and we are glad to hear that you enjoyed our breakfast buffet very much. We are very sorry that the bed was too soft for your comfort, and we will take a closer look at the mattress. Please accept our apologies that you were disturbed by noise from a neighboring house. We are very sorry for any inconvenience. Thank you very much for your visit and your good review. We would be delighted to welcome you back for another stay at our hotel. With kind regards, Gerald Wlcek – General Manager Hotel Nestroy Vienna

Dear Jan, It has been very nice to have you as our guest, and we are glad to hear that you enjoyed our breakfast buffet very much. We are very sorry that the bed was too soft for your comfort, and we will take a closer look at the mattress.… Zobrazit více