Reviews of Hotel Neue Post 4 stars
Hauptstraße 400, 6290 Mayrhofen, Austria
Loading
Guests also reviewed these properties:
Esbjerg, Denmark
Buenos Aires, Argentina
Kerikeri, New Zealand
Shinjo, Japan
Crikvenica, Croatia
Paris, France
Tartu, Estonia
Scicli, Italy
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Loading...
Reviewed: 10 July 2025 · Stayed in July 2025
Verified reviewReviewed: 6 July 2025 · Stayed in July 2025
Verified reviewComfortable bed and outdoor pool. Classic breakfast. Right in the center. Spacious, free hotel parking.
There was not the information that there are two buildings and that my room is not in the main building, which means that getting to the main building - breakfast, pool, etc. is via an underground connection. The description mentioned that there (my room) is a view of the mountains, but in reality it is of the opposite house and if you go out to the balcony, then you can see the mountains above the opposite house... There was no possibility to make tea or coffee in the room.
Dear Jolanta – thank you for your feedback. Coffee-making facilities are only available in our premium room category. We are happy to provide our guests with kettles in their rooms upon request. Kind regards, family Pfister
Reviewed: 22 April 2025 · Stayed in April 2025
Verified reviewBeautiful hotel with kind staff. Excellent breakfast with a great selection of everything. Half-board also available. Close to city center of Mayrhofen. Indoor heated pool + outdoor heated pool with terrace
Family room just above the hotel bar with DJ’s till midnight 🫣
Hallo Karolina. Thank you very much for your very good review. Family Pfister
Reviewed: 18 April 2025 · Stayed in April 2025
Verified reviewGood hotel, nice rooms
I don't think anything was bad
Hallo Ruslan. Thank you for your very good review. Family Pfister
Reviewed: 2 April 2025 · Stayed in February 2025
Verified reviewAmazing food, pool, location, staff. Just brilliant!
Nothing
Dear Beth! Thank you very much for your feedback - we are very happy about it :-) Best regards Family Pfister
Reviewed: 26 March 2025 · Stayed in March 2025
Verified reviewWe enjoyed the food and the alternative menu options. Breakfast, is exceptional. The spa and roof top pool are delightful although the roof top pool was too chilly for a few of our group. Fantastic boot store area. Robes and slippers are provided to use whilst you stay along with the basics to wash with. Towels are provided for the rooms are large and you have use of large pool towels as well.
Our party had three rooms which were across two different buildings. The church bells ring out VERY loud from 06.30am until 11pm each day. Pillows in the room are so thin even doubled up.
Hallo Victoria. Thank you so much for your very good review. Family Pfister
Reviewed: 18 March 2025 · Stayed in March 2025
Verified reviewGreat rooms, clean and comfortable. Food was wonderful - great choice and quality.
Nothing
Reviewed: 11 March 2025 · Stayed in March 2025
Verified reviewGreat location, good rooms
The staff
Hallo Lior. Thank you for your good review. We can't quite understand the bad review about our employees, as they are always the best rated. Family Pfister
Reviewed: 10 March 2025 · Stayed in January 2025
Verified reviewReviewed: 5 March 2025 · Stayed in March 2025
Verified reviewReviewed: 4 March 2025 · Stayed in March 2025
Verified reviewReviewed: 4 March 2025 · Stayed in March 2025
Verified reviewGood location. Very friendly and helpful staff. Nice room Very convenient for ski bus and ski hire
One minor issue - the outdoor pool is supposed to be adult only after 6pm but there were several children in the pool when we were there after 6pm
Hallo Alistair. Thank you for your very good review. Family Pfister
Reviewed: 28 February 2025 · Stayed in February 2025
Verified reviewReviewed: 28 February 2025 · Stayed in February 2025
Verified reviewReviewed: 23 February 2025 · Stayed in February 2025
Verified reviewLocation, facilities, nice room, excellent food and service
Hallo Margi. Thank you for your good review. Family Pfister
Reviewed: 15 February 2025 · Stayed in February 2025
Verified reviewReviewed: 13 February 2025 · Stayed in February 2025
Verified reviewThe food is great, the facilities are lovely, it's in a good part of town, and the staff are super friendly.
Some of the rooms can feel a little basic. No kettle or tea/coffee-making facilities.
Hallo. Thank you very much for your very good review. Family Pfister
Reviewed: 1 February 2025 · Stayed in January 2025
Verified reviewWe had a half board service and it was a great decision. Both breakfast and dinner where very good and the service and staff was exceptional. The outdoor Rooftop swimming pool is a cool experience. The SPA was excetional, with multiple options, and an internal heated pool. They have (outdoor) parking and a Ski room, although we kept our ski equipment in a locker at the ski lift which was very efficient.
Hallo Sarel. Thank you for your very good review. Family Pfister
Reviewed: 30 January 2025 · Stayed in January 2025
Verified reviewReviewed: 26 January 2025 · Stayed in January 2025
Verified reviewReviewed: 20 January 2025 · Stayed in December 2024
Verified reviewReviewed: 19 January 2025 · Stayed in December 2024
Verified reviewThe Spa and roof terrace (with swimming pool) were both excellent.
Food options were not that varied at evening meal times - the breakfast however was very good value and well stocked with a wide range of options.
Hallo Scott. Thank you for your very good review. Familly Pfister
Reviewed: 11 January 2025 · Stayed in January 2025
Verified reviewReviewed: 23 December 2024 · Stayed in December 2024
Verified review