Hodnocení – NH Wien Belvedere 4 hvězdiček

Dear Gerhard, thank you very much for your kind comment. We are pleased to read that you enjoyed your stay with us and had a good time at the NH Wien Belvedere. We are more than delighted to read your comments regarding our Wellness area so much. Your feedback constantly helps us to further improve our service. Thank you again for staying at our hotel and for your feedback. We would be very happy welcoming you soon again here in Vienna. Best regards, Ivetta Simon, Assistant Front Office Manager

Dear Gerhard, thank you very much for your kind comment. We are pleased to read that you enjoyed your stay with us and had a good time at the NH Wien Belvedere. We are more than delighted to read your comments regarding our Wellness area so… Zobrazit více

Dear Marketa, We would like to offer you our sincere apologies for the circumstances you have experienced during your stay at the NH Wien Belvedere. We have taken note of your feedback regarding the cleanliness of the room and would like to reassure you that that your comments have been shared with the housekeeping team and action has been taken to ensure these matters are corrected moving forward. We are very sorry to read that you have encountered a problem with a ventilation. Please, be informed that our reception operates for 24 hours a day as well as our technical team always does their best to make your stay as comfortable as possible. Please do not hesitate to contact us and inform us about your requests, we are always happy to help you! Please be assured that we take your experience very seriously and we will use it in order to re-train our members of staff, in order to prevent situations like yours in the future. We do understand that this cannot change the experience you have had in our hotel anymore. We would really hope to get a second chance from your side, and we would definitely seize this opportunity to regain your trust in our quality and services. Please do not hesitate to contact me in case of any further questions. With best regards from Vienna, Ivetta Simon, Assistant Front Office Manager

Dear Marketa, We would like to offer you our sincere apologies for the circumstances you have experienced during your stay at the NH Wien Belvedere. We have taken note of your feedback regarding the cleanliness of the room and would like to… Zobrazit více

Dear Marek Scambura, thank you very much for your kind comment. We are pleased to read that you enjoyed your stay with us and had a good time at the NH Wien Belvedere. We are more than delighted to read your comments regarding our central location with an excellent connection to the city center and Belvedere palaces and that you enjoyed our delicious breakfast so much. Your feedback constantly helps us to further improve our service. Thank you again for staying at our hotel and for your feedback. We would be very happy welcoming you soon again here in Vienna. Best regards, Ivetta Simon, Assistant Front Office Manager

Dear Marek Scambura, thank you very much for your kind comment. We are pleased to read that you enjoyed your stay with us and had a good time at the NH Wien Belvedere. We are more than delighted to read your comments regarding our central … Zobrazit více

Dear Yvona, thank you very much for your kind comment. We are pleased to read that you enjoyed your stay with us and had a good time at the NH Wien Belvedere. We are more than delighted to read your comments regarding our central location with an excellent connection to the city center and Belvedere palaces and that you enjoyed our comfortable and spacious rooms so much. Your feedback constantly helps us to further improve our service. It is such a pleasure to read the lauding words about the friendliness of our staff and of course I will share your comments with our team, who I am certain will be encouraged by your remarks. We are very sorry that the decor and style of your room and hotel did not meet your expectations - please be informed that the hotel is a very historical building, built before the turn of the century and under monument protection. Thank you again for staying at our hotel and for your feedback. We would be very happy welcoming you soon again here in Vienna. Best regards, Ivetta Simon, Front Office Supervisor

Dear Yvona, thank you very much for your kind comment. We are pleased to read that you enjoyed your stay with us and had a good time at the NH Wien Belvedere. We are more than delighted to read your comments regarding our central location … Zobrazit více

Dear Martina, thank you very much for taking the time to share your experience after your stay with us. We constantly aim to provide our guests with the finest of facilities and services and we are very happy that you had a pleasant stay with us! I am more than delighted to read that you were so satisfied with our as our comfortable beds as well as the bathtube of your room. We are sorry that you have experiences problems with the Mini Bar in the room. Please be informed, that our Reception operates for 24 hours a day and we are alwys glad to help you with any requests anytime! Thank you again for staying at our hotel and for your feedback. We would be very happy welcoming you soon again here in Vienna. Best regards, Ivetta Simon, Front Office Supervisor

Dear Martina, thank you very much for taking the time to share your experience after your stay with us. We constantly aim to provide our guests with the finest of facilities and services and we are very happy that you had a pleasant stay wi… Zobrazit více

Dear Irena, thank you very much for your kind comment. We are pleased to read that you enjoyed your stay with us and had a good time at the NH Wien Belvedere. We are more than delighted to read your comments regarding our friendly and helpful service so much. We are pleased to read that you are a regular guest in our house! Your feedback constantly helps us to further improve our service. Please accept my sincere apology for not being able to meet our usual standards during your recent stay. We have taken note of your feedback regarding the cleanliness of the room and would like to reassure you that that your comments have been shared with the housekeeping team and action has been taken to ensure these matters are corrected moving forward. Of course, cleaning of the room is still possible even if you have your pet friend with you. Moreover, due to the hygiene reasons as well as our policy, there are certain rules for the pets in our house, however it is a pleasure for us to host pets and their comfort, satisfaction as well as their security are our main priority. Thank you again for staying at our hotel and for your feedback. We would be very happy welcoming you soon again here in Vienna. Best regards, Ivetta Simon, Front Office Supervisor

Dear Irena, thank you very much for your kind comment. We are pleased to read that you enjoyed your stay with us and had a good time at the NH Wien Belvedere. We are more than delighted to read your comments regarding our friendly and help… Zobrazit více

Dear Veselá, thank you very much for your kind comment. We are pleased to read that you enjoyed your stay with us and had a good time at the NH Wien Belvedere. We are more than delighted to read your comments regarding our central location with an excellent connection to the city center and Belvedere palaces and that you enjoyed our friendly and helpful service so much. Your feedback constantly helps us to further improve our service. I am very sorry you were not satisfied with the service at our reception desk - we welcome any opportunity to improve and will use your feedback in order to retrain our members of staff regarding communication. Thank you again for staying at our hotel and for your feedback. We would be very happy welcoming you soon again here in Vienna. Best regards, Ivetta Simon, FO

Dear Veselá, thank you very much for your kind comment. We are pleased to read that you enjoyed your stay with us and had a good time at the NH Wien Belvedere. We are more than delighted to read your comments regarding our central location … Zobrazit více

Dear Tibor, thank you very much for your kind comment. We are pleased to read that you enjoyed your stay with us and had a good time at the NH Wien Belvedere. We are more than delighted to read your comments regarding our central location with an excellent connection to the city center and Belvedere palaces and that you enjoyed our friendly and helpful service so much. Your feedback constantly helps us to further improve our service. Thank you again for staying at our hotel and for your feedback. We would be very happy welcoming you soon again here in Vienna. Best regards, Ivetta Simon, FO

Dear Tibor, thank you very much for your kind comment. We are pleased to read that you enjoyed your stay with us and had a good time at the NH Wien Belvedere. We are more than delighted to read your comments regarding our central location … Zobrazit více

Dear Jakub, thank you very much for taking the time to share your experience after your stay with us. We constantly aim to provide our guests with the finest of facilities and services! It is such a pleasure to read the lauding words about the friendliness of our staff and of course I will share your comments with our team, who I am certain will be encouraged by your remarks. Please be informed that we offer different categories of rooms and many of our rooms are situated to the quiet side of the Botanical Garden. Our reservation team will gladly assist you with your reservation and special requirements such as a newly renovated room. We do understand that this cannot change the experience you have had in our hotel anymore. We would really hope to get a second chance from your side and we would definitely seize this opportunity to regain your trust in our quality and services. I would be delighted to assist you for any further questions or any future inquiries and please do not hesitate to contact me. With best regards, Ivetta Simon, FO

Dear Jakub, thank you very much for taking the time to share your experience after your stay with us. We constantly aim to provide our guests with the finest of facilities and services! It is such a pleasure to read the lauding words about … Zobrazit více

Dear Jitka, thank you very much for your kind comment. We are pleased to read that you enjoyed your stay with us and had a good time at the NH Wien Belvedere. We are more than delighted to read your comments regarding our central location with an excellent connection to the city center and Belvedere palaces and that you enjoyed our friendly and helpful service so much. I am more than delighted to read that you were so satisfied with our very good breakfast as well! Your feedback constantly helps us to further improve our service. Thank you again for staying at our hotel and for your feedback. We would be very happy welcoming you soon again here in Vienna. Best regards, Ivetta Simon, FO

Dear Jitka, thank you very much for your kind comment. We are pleased to read that you enjoyed your stay with us and had a good time at the NH Wien Belvedere. We are more than delighted to read your comments regarding our central location … Zobrazit více

Dear Marcel thank you very much for taking the time to share your experience after your stay with us. We constantly aim to provide our guests with the finest of facilities and services and we are very happy that you had a pleasant stay with us! I'm very glad to read that you liked our tasty breakfast buffet as well as our central location near to the city center Your feedback constantly helps us to further improve our service and please be informed that we implemented the open bar concept in NH Wien Belvedere due to guest demand. The open bar is equipped with high quality products for take away, like Coffee to go or Sandwiches. There are many restaurants and bars nearby and our Front Office Team gladly helps you with your reservation. Thank you very much again for your feedback and whenever you return to Vienna, we would be happy to welcome you again at the NH Wien Belvedere. With best regards from Vienna, Nikolic Ljubica, FOM

Dear Marcel thank you very much for taking the time to share your experience after your stay with us. We constantly aim to provide our guests with the finest of facilities and services and we are very happy that you had a pleasant stay with… Zobrazit více