Reviews of Holiday Inn - the niu, Franz Vienna by IHG 3 stars
Dresdner Straße 111, 20. Brigittenau, 1200 Vienna, Austria

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Reviewed: 5 September 2025 · Stayed in September 2025
Verified reviewThe most thing is that tram number 2 stops exactly in front of the hotel and it is only 15 mins away from the center.
A kettle would be nice to have.
Reviewed: 2 September 2025 · Stayed in September 2025
Verified reviewReviewed: 1 September 2025 · Stayed in August 2025
Verified reviewNice and clean
Info about parking
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewReviewed: 29 August 2025 · Stayed in August 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 24 August 2025 · Stayed in August 2025
Verified reviewVery friendly staff and very welcoming. Hotel is close to public transportation and gets you anywhere. The rooms are kept clean always. I'm just overall happy with my experience in the hotel. Really enjoyed my stay here and would definitely come back again. And recommend to anyone visiting Vienna.
Corridor carpets aren't given enough attention. Not kept as clean as carpets in the rooms.
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewStaff is great. Fateh and his colleague (forgot the name) are really kind and helpful
Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewAccessible to public transport such as tram & bus. Our room was facing to calm area and had a pleasant sleep during our stay.
Poor Breakfast. It was the repetition of same menu. Croissant and bread items were hard and it would have been much better with different delicacies. There were no telephone in the room to reach out to reception or room services. No ironing and laundry facilities at hotel. Everytime, need to reach out to the reception for getting tea or coffee.
Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewThe property is amazing , the beds are comfortable the AC is really good. The shower & toilet was amazing also. Very comfortable & good. Even the tv was connected to the phone.
I didn’t like it that the room didn’t have a small fridge or a heating kettle. There is no place in the toilet to put our stuff, we put them in the floor, the room was a bit tighter than expected.
Reviewed: 16 August 2025 · Stayed in August 2025
Verified reviewReviewed: 15 August 2025 · Stayed in August 2025
Verified reviewFriendly staff, spacious and spotless room, tasteful design… My daughter and I had a wonderful stay. We didn’t try the breakfast, but the bar was cozy and sufficient.
Reviewed: 13 August 2025 · Stayed in July 2025
Verified reviewReviewed: 11 August 2025 · Stayed in August 2025
Verified reviewIt was my 3rd time staying at the Niu, Franz (stayed in Vienna in 2021 and in Berlin in 2023) and it was exceptional as the first time. I really like the hotel design, room is comfortable, clean, AC works just fine, clean towels, handy location few minutes from city center, friendly staff and delicious breakfast.
Reviewed: 9 August 2025 · Stayed in August 2025
Verified reviewWe looked for a place with parking included, that what was written when we ordered.. in the hotel we had to pay 20€ for the night
Reviewed: 5 August 2025 · Stayed in July 2025
Verified reviewStaffs were friendly. Location was good, very close to the tram station.
Small room, no phone in the room to contact the reception. Limited breakfast option.
Reviewed: 5 August 2025 · Stayed in July 2025
Verified reviewReviewed: 4 August 2025 · Stayed in July 2025
Verified reviewReviewed: 3 August 2025 · Stayed in July 2025
Verified reviewReviewed: 3 August 2025 · Stayed in August 2025
Verified reviewCleanliness and the staff.
Nothing
Reviewed: 3 August 2025 · Stayed in July 2025
Verified reviewReviewed: 2 August 2025 · Stayed in July 2025
Verified reviewReviewed: 2 August 2025 · Stayed in August 2025
Verified reviewReviewed: 1 August 2025 · Stayed in July 2025
Verified reviewLocation, staff very helpful and friendly. Comfortable room with Excellent transport links into centre of Vienna.
The room was warm and the air conditioning didn't work.
Reviewed: 31 July 2025 · Stayed in July 2025
Verified review