The beds could be a bit more comfortable, and the curtains could block out the light more effectively.

A very clean hotel near Westbahnhof and Mariahilferstraße. Although it’s close to the center, the neighborhood is very quiet. There is the option to park your car in their garage. Strong internet signal. Extremely friendly staff available 24 hours.

Stayed in August 2025

Very good for our short stay. Clean and nice room. Location OK.

Stayed in August 2025

Wifi did not really work in the apartment and I had almost no phone signal as the apartment was in the back of the building, in the inner courtyard. I could not have worked remotely from the apartment.

I had a great room, a split level apartment. Very comfortable. Very clean. Excellent kitchen area, although I did not use it much myself, you could really comfortably self cater here. Just lovely. A pleasant 1/2 hour walk into the centre of town, down the main shopping street. Public transport option close by. Plenty of restaurants, cafes, take-aways and grocery shops withing short walking distance. Great location.

Stayed in June 2025

the apartment did not have kettle or anything.

breakfast was modest but good, the hotel was close to tram stops, everything was clean and staff was friendly and kind.

Stayed in April 2025

Only small things but they make the stay a bit uncomfortable:(the place is still faboluous) - the bed is not the most comfortable - there should be a curtain that makes complete dark on case someone wants to sleep longer or during the day - there is nothing that blocks mosquitos gettimg in the room, which is annoying

- very nice staff starting with the receptionists with the cleaning ladies everyone was very polite and kind - very clean venue and roon - great location, Westbanhof is jut a nice walk away

Stayed in June 2025

No elevator.

Very clean and calm.

Stayed in June 2025

A little problem scvsr to room key.

Not far away from metro station. quiet area.

Stayed in April 2025

Sound seems to travel very easily so it's possible to be woken up by voices/birdsong earlier than you intended.

The price was very reasonable given the location and the quality of the room. The bed was comfortable, the staff were polite and helpful. They only provide 3-1 hand, body and hair wash, so it is best to bring your own toiletries if you prefer otherwise. Toothbrush and toothpaste is not provided; you should bring your own, or it can be purchased from the vending machine downstairs. This doesn't affect my ranking of my stay, but it's something to be aware of.

Stayed in May 2025

can get noisy with kids from other visitors at this hotel seems to be popular among families with kids (coincidental)

family run hotel feeling - very clean, spacious and cute. Simple hearty breakfast! Staff was also very nice

Stayed in April 2025

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Location Valute for money Clean and functional Staff

Stayed in May 2025

The area on the other side of the rail tracks (those leading to the Westbanhoff) is quite with a sense of a ghetto, but the area where the hotel situated is not. No elevator, but you know what you sign to.

Basic, but clean and not far from the metro (12-17 min walking). Expect planes landing above the neighborhood one after another during the day (you won’t hear trains, though). No elevator, but walking up to the 3rd floor can double as cardio. Eggs at breakfast cost an extra €1, and juice is €1.50. Interestingly, the actual price for breakfast was lower than what was listed on Booking.com – €8.50 vs €10. Street parking is usually available during the day (max 2 hours on workdays, paid), private is like 15€/day or even cheaper, whish is not bad for the district. We stayed during weekend and a public holiday, so the street parking was free of charge, but be aware of designated residential parking zones where you can’t park, even on weekends and holidays. It's clearly marked with the relevant signs. Keep that in mind! Good place compared to what you’ll find near the main railroad hubs in other European capitals. Though the Westbanhoff is not a hub really )

Stayed in April 2025

The room was large and clean. For us it was in a great location. Close to public transportation and with metro, you can reach any part of the city in a few minutes. Also very close there is a restaurant/bar with very good craft beer and good food. The breakfast was relatively poor, but also the price is not very high and everything was tasty. You have to pay separately for the eggs and orange juice. If I go back to Vienna, I will stay at the same hotel.

Stayed in March 2025

Lovely atmosphere, nice staff, unmatched value for price

Stayed in December 2024

My room was very clean, the location was very easy to find. The staff was friendly.

Stayed in December 2024

My stay was a bit unusual, and while the hotel itself was entirely as described and perfectly fine, a few logistical issues left me feeling a bit flustered. I had to check out before 7 a.m., ahead of staff arrival, and mistakenly took the keys with me. I offered to mail them back, but as I was told over the phone, another guest was arriving that same day, so they suggested using a taxi to return the keys. This cost around €60—the full fare of a shuttle from Vienna Airport to a centrally located hotels of choice. For reference, I used public transportation both ways out of economy, so this was a pricey lesson, but it was my oversight, and the staff handled it fairly. Upon arrival, there was no staff present—a contrast to the reviews I’d read highlighting friendly service. However, this was understandable: this is a family-run hotel and they faced a bereavement; it turned out that at the time of my arrival they were attending a funeral. The kitchen lady kindly guided me through the key code system, which was thoughtfully prepared ahead, but I had missed it (again - my bad only!) in my emails. The hotel accepts credit cards. Although for breakfast they asked me to pay in cash; bit of inconvenience to take it out and get it to the hotel before they leave at 3 o'clock. Minor things anyhow. I’d suggest those staying longer try breakfast for a day before deciding whether to pay for the breakfasts for the entire stay, as there are nearby options. The breakfast is adequate, but eggs are not included in the base price and come at an additional cost—something to be aware of. When in doubt, the staff will happily explain these details. In sum, this budget-oriented hotel is a respectable, well-maintained establishment, and the family is clearly dedicated to their guests. My experience was simply a mismatch of needs and circumstances. Future guests should find it well-suited, especially if they confirm check-out arrangements when leaving early.

The hotel offers exactly what you see before booking, and I found the accurate description refreshing. The rooms are compact but impeccably maintained, and the bed was quite comfortable, with an extra blanket thoughtfully provided. Towels and bed linens were perfectly fine—indeed, better than expected for this level of accommodation. The place is kept tidy, and the effort in maintaining a clean, welcoming atmosphere is commendable. Please note that there may not be an elevator (at least not in the part I stayed in; which was not a problem for me - not in the least), so if stairs are a concern, I would recommend contacting the staff to request a room on a lower floor or inquire about wings with elevator access.

Stayed in September 2024

Breakfast could have a more varied selection.

Inner parking is great, personnel is so responsive, the room is very spacious.

Stayed in September 2024

Comfortable, helpful staff.

Stayed in August 2024

I liked everything

Good value for money, very nice staff that give good direction to the place and other places that you want to visit.

Stayed in June 2024

Very friendly staff.

Stayed in April 2024

very clean and tidy, they were very responsive to our emails; little backyard is great and has a slide for kids. Breakfast (as mentioned by others) is quite basic, but I think the price is fair.

Stayed in June 2024

There was no kettle and teabags in my room, but there was a vending machine in the hall, providing, amongst other things, a cup of hot water.

This is a nicely refurbished, clean and comfortable accommodation, with super helpful staff, a great value for money! My room was quite spacious, and consisted of a separate entrance area with a built-in wardrobe & safe box, a mirror and coat hanger, and a separate bathroom and toilet. The entrance area was separated from the actual room by a second door, which was a huge plus.

Stayed in April 2024

Not the best location, but decently convenient to get to central Vienna etc.

Big room, nice bathroom, nice staff, good price

Stayed in April 2024

Pension location not great, there are lots of weird people around especially in the evening. For the room, there are little bugs and a spider. Maybe it's time to spray for insects. Other than that cleaning was good.

I did not bought breakfast. So no comment on this. The price was good compared to the cost. The room was larger than I expected. Helpful and friendly staff.

Stayed in April 2024

No hairdryer

Friendly staff,

Stayed in December 2023