Reviews of Pertschy Palais Hotel 4 stars

The location is excellent – just 1 minute from Graben Street.

Old furniture, not up to the standard of a 4-star hotel, no air conditioning. However, the staff were kind and fulfilled my request for a fan and an opening window – we had two fans in the room.

Nice room and great breakfast.

Perfect central location but still quiet. I booked the room in advance so the price was reasonable. I would not be as happy if I had to pay the full price.

Old furniture. Very limited breakfast selection.

Glorious location

No air conditioning. I stayed there in Summer. I imagine this will not be a problem in Winter. The room was extremely stuffy. Even with the window open at night (which is not a good idea because of noise). I could not rest properly. Both me and my son turned in our beds all night. Which was a disappointment from a 4 stars hotel. No parking. On your site, I saw the symbol for parking and didn't check the details. They actually have no parking. They are sending you in a public parking where you have to pay 32 eur/night. Not quite the same.

Old world feeling

Uncomfortable bed and small shower unit. Very poorly ventilated. No air conditioning.

Old style and at the heart of Vienna.great breakfast

The coffee. Everything was of top quality but the coffee. Such a hotel should invest in a proper italian espresso machine.

As always, all staff members were very kind and ready to help. Breakfast was great, with a lot of different continental options. Spacious rooms, always clean, in the top center of Vienna. This was our third time at this hotel and we will definitely be back!

good location but other is not expected to be poor

Friendly staff. Free tea/coffee in reception

Very old place. Something out of the 1970’s. Housekeeping very poor. No tea/coffee making facilities in the rooms, no iron or ironing board. I sat on the big red chair, one hour later started feeling itchy, came out in bites (see photo) I checked the bed. Lots of hairs, (see photo) There was mould in the bathroom. (Photo) Disgusting. I wouldn’t mind if I paid less than €30. But to pay €150 for this poor excuse of a hotel is shocking.

I appreciate the atmosphere of the building/hotel. Vienna grandeur.

was good

no a/c in the room

Very good location and good breakfast. Very clean despite being an old building.

A little bit confused to find the room in that old building.

Location

No air conditions and the weather was very hot

Location is 10 out of 10. Unbelievably convenient at the very heart of the city, yet very quiet. Right at the Graben and absolutely ideally located so you can explore the city on foot. Another strong point is breakfast, that is either plentiful and delicious. Breakfast staff as well as the whole staff are very helpful. Tip: at the check in ask the receptionist not to be allocated at the atrium rooms as staying at the rooms overlooking the street rather than the inner years is way more comfortable

NA

The location was amid the old and lovely buildings with very good restaurants and things to do.

The location was very good except the parking was a bit far from the actual Location. If traveling with a car, be prepared to walk.