Reviews of Hotel Planai by Alpeffect Hotels 4 stars

Dinner was excellent. Plenty of variety. Staff were very helpful.

The pool was very cold.

Location to the gondola, mountain view, good breakfast

Feels very crowded in the evening with a lot of people in a small lobby, the skiroom in the public garage was not convenient or very safe for expensive mountain bikes (someone not a hotel guest could get easily in with a hotel guests). The garage can be full, so the outside parking makes it realtively unconvenient to pack/ unpack with the bikes. Personnel is polite yet feels formal.

Everything perfect..

x

in the middle of schladming

kids corner too small cold pool expensive parking

Relatively cheap

Too big hotel. Breakfast crowded. No cold water at breakfast.

The location of the hotel is great. The food was very nice as well.

The rooms are very small. The hotel was full of danish guests enjoying their adult time. The hotel is not the best match for families. The kids room was only poorly equipped and not the cleanest - kids apparently not the highest prio on the list. At the check-in there was an issue with accepting cash and requesting card payment only - in AT definitely strange.

Breakfast was disapointment. Maybe it is better at high season but we felt that we paid high season price for room. My opinion is overpriced place with expensive parking and very medium level breakfast. Room okay

The hotel is really very close to the ski lift, which is great.

Well this is definitely not a 4* hotel. Maybe like 3* or 2.5*. First of all - one of the receptionist didn't know how to speak english. How does that even happen? On the reception it should be a standard, no matter what country you're at. The hotel was full of drunk Swedes. They were making huge noise, playing some techno out loud from their rooms and were absolutely not considering to other guests. The room didn't have any thermostat, so it was like a sauna. Yes, we could open the window to have drunk Swedes righ in front of it. The breakfast was definitely not a 4* hotel breakfast, it was more like a cheap guesthouse and even those I think are better in this. The room was clean, but not even maintained properly. Broken lamp at the night stand, uncut electrician's tape hanging from the TV. The fan in the bathroom going on the whole time, so the door needs to be closed so you can get at least some sleep. As the hotel is right next to the ski center, you would think it would be a bit skier friendly. Well it's not. There are no hangers in the room, no space where to hang your clothes to dry it, etc. Ski room that is in the garage is supposed to be locked and you open it with the room key - well it is not locked at all, the door is open nonstop, so you are leaving your expensive ski gear unattended and basically anyone can come and grab it. The shared terrace with the swimming pool is presented as something absolutely amazing. Yeah, it is amazing if you want some random guys sitting 30 cm from your window, watching everything you do inside. Curtains were drawn the whole time. Just a suggestion - if the rooms had their separate parts with a wooden screen, so that every room has its own space at least, that would make so much more sense.

Location, cleanliness, facilities, breakfast

Poor WiFi

Location, daily room cleaning and table football game.

Room doesn’t have a thermostat! That is a big minus in winter. Room has a floor heating that you cannot control. It is boiling hot (30 Celsius +). We couldn’t not sleep in it. Last day they turned it off but then it was too cold since outside it was -14 Celsius. It would be much better if one could regulate it with a thermostat. Breakfast is very short only until 9:30. Staff passively aggressively asks you to move at 9:10 and you must leave until 9:30. Single bed in room has a very very hard mattress. It took me 3 nights to get used to it. King sized is better but one of the 2 sides had a hollow in the bed. ( mattress should be changed). This is probably not an issue in every room but it was in our one number 2103. In general, all furniture is the cheapest possible with no style at all. All doors are plain white like a hospital. We paid 400€ per night, but we would not comeback even if it was 150€ per night.

Excelent location for skiing, friendly and helpful staff in the restaurant, good breakfast and dinner, clean and good maintained rooms, heated ski room for ski gear.

Unpleasant smell in the connecting hall to haus 3. Limited number of parking spaces in the garage.

Breakfast was good. Dinner as well. Location just across the street from ski gondola

Great location to ski lift. Very warm room, it was cleaned every day. Good choise of food at breakfast and dinner, very good house wine) Very good and friendly hotel staff.

A bit not comfortable to get from house 3 to main house. If garage parking not available, outdoor parking is 100m away from the hotel. Taking baggage to the room, out of the room isn't comformable, but maybe it depends on the room. Reception doesn't work 24h.

Right next door to the cable car, in the middle of the city. Busy hotel with many rooms, probably always almost fully booked. Comfortable and clean rooms, good breakfast. Perfect if you want to stay close to the ski slopes / bike trails.

Quite a big bulding, need to walk through different corridors in/out to reach your room. But still manageable. Definitely not sufficient parking slot under the hotel.

they werent helpful, as i asked if there is a chance i could get some money back, as i was staying only one night instead of two. just brushed it off, very rude. would have at least expected something, but nothing unfortunately.

near the cable car, shops, rich breakfast, comfortable beds, beautiful bathroom, swimming pool, summer card

Paid parking