Only saw a staff member once(!). No breakfast.

Quiet central location.

Stayed in July 2024

La décoration

Location Size of a room and the bed Good value for money

Stayed in August 2024

very good location near center, nice room, smaller bed but ok

Stayed in July 2024

Location was good and Bianca,was very kind. The room was very big and cute.

Stayed in July 2024

The reception was missing, although the check in and wifi information was clearly given. During our check out we just left the key at the reception. Breakfast was not available during our stay. We sent a text message to reception on Saturday morning and didn't get any reply. So I assume breakfast is not available at the property anymore.

An excellent B&B place near the lake. Lake Wolfgangsee is 3-4 minutes by walk. Bus stoppage to Hallstatt, Salzburg is literally a minute away. Very comfortable bed, and everything was spotlessly clean. Check in and check out was very easy. Highly Recommend.

Stayed in June 2024

Location by a busy road without sidewalk to access the house

Great location close to the center of St Wolfgang

Stayed in May 2024

The only thing lacking was an iron and ironing board which for travellers out of a suitcase wanting to have dinner at a nice restaurant was a negative. There was also no guest laundry facility - not easy to create a laundry but maybe an ironing facility could be added.

Very comfortable family rooms - more spacious than we expected. Very clean, and the location was pefect, right in middle of everything you want to be a part of in St Wolfgang. Kitchen was very well equipped.

Stayed in September 2023

Beautiful location (except for the rain...), nice arrangements

Stayed in August 2023

short stay 🙁🙁

everything was great, only the mattress creaked terribly with every movement. but still we slept like the dead.

Stayed in August 2023

There is no fridge or mini bar in the room. Also there is no room service.

We received a large rooms with balcony. Staff is friendly and helpful. The hotel is in the center of the town, the Garage just beside it (13,50 € / day).

Stayed in August 2023

Breakfast

Location Character Staff

Stayed in August 2023

Not cheap, see little of the staff so don't feel well connected

Warm, good info pack, efficient

Stayed in August 2023

Beds were a bit too firm for our liking and the room was a bit too crowded with furniture, which made the room feel a lot smaller than it was. The hotel is located right after the tunnel, which means there’s a lot of traffic and noise from it. We kept the door open during the night for air, but were woken up early by traffic and had to get up and close it again. It’s not the hotels fault, but would be nice if the speed limit wasn’t quite as high to reduce noise. Ruined the mood of sitting on the balcony a bit. Would be nice to have air condition or a fan, so we could avoid keeping the door open at night.

Very idyllic and traditional Austrian style gasthaus. Very beautiful with flowers greeting you at the entrance and from all balconies. We got a free upgrade to a room with a balcony, which was very appreciated as the weather was not very good while we were there and we could sit outside (in cover from the rain). The hotel is close to the lake, the city and many restaurants. There’s a small public bridge to swim from very close to the hotel. Great for a small dip, but not for hours of sun bathing. Staff were super friendly and helpful! They reserved parking space for us nearby at a reasonable price, which was really handy throughout our stay.

Stayed in August 2023

We had a small suite. We stayed there 5 people. There were 2 bedrooms , 1 toilet and a dining room with a kitchenette. It would be more comfortable if there would be 2 toilets instead of 1. The owner family worked there. They were very kind and very helpful if we asked something. But maybe they could be a little bit more involved. Never the less they were definetly very helpful and kind.

The decoration was wonderful. You could feel the spirit of Austrian Gasthöfe. Both from outside and inside ( the whole building, the entrance, the rooms we stayed and the breakfast-restaurant) . Also the kitchen in our room had every equipment we could’ve needed. Additionally they were very quick in answering any message we wrote. The communication was perfect. They were very helpful whenever we asked something.

Stayed in July 2023

Funny floor plan in our room

Super clean and cozy

Stayed in July 2023

Nothing

Location

Stayed in July 2023

Breakfast would have been lovely! It was also a shame not to see anyone at reception. Lastly, it was impossible to sit up in bed because there was a bit of wood running horizontally which made it uncomfortable. These are all small things though- we loved our stay.

Lovely, clean, cosy rooms.

Stayed in January 2023

The hotel is right next to a busy road which turned out to be quite loud for our room which faced the road. As it was hot at night we kept the windows open, which made for two poor nights’ sleep. (There was no aircon or fan system for our family room.) The room we booked turned out to be rather cramped for the four of us.

The lady we met from reception was helpful. For example, in offering advice about the area, in bringing up a desk fan, and for kindly washing and packaging some clothes we had left on the balcony so we could pick them up later.

Stayed in August 2024

loud noises at night or early mornings caused by other guests (badly soundproofed), bathroom door not really closable

Excellent location, nice staff, uncomplicated check-in, nice bathroom

Stayed in August 2024

I respectfully asked the owner upon checking in if we could get a fan (there’s a heat wave), have a desk (there was only a tea table and I needed to work), and remove the small bed (family room with a bed for kids which I didn’t need). I specifically noted that I just wanted to politely check and would totally understand if he/she cannot accommodate these requests. However, the unimaginable happened. The owner replied to me immediately with derogatory remarks and personal attacks, calling my requests “unbelievable, disrespectful, and cheeky” and threatening me that housekeeping would monitor me to make sure I don’t move anything. Seeing the response, I clarified that these were just questions and not demands and I just wanted to respectfully check, to which the owner replied with further personal attacks. Eventually, the owner forced me to leave the property. I had to scramble to looking for another place to stay last minute. Later, I reported the owner’s behavior to Austrian Tourism Board and Booking. The local tourism office summoned and reprimanded the owner for the behaviors and apologized to me and I got refund for 2 of the 3 nights I booked. I wish the local authority and Booking could ban this property or at least do more to protect tourists and customers from problematic properties such as this one, but there are limited things they are able to do. So please help yourself and avoid this property so that your vacation in Austria is not ruined. I’m sure there will be an angry, long response from the property owner, which will be a good evidence of the anger issue I’m describing.

Property is located near parking and room is clean, but these are the bare minimum.

Stayed in July 2024

- WiFi doesn’t work and even when we complained we were told that it does work. It never worked during the whole stay. - 2 nights stay. When we asked for a fresh towel we were denied. Towel to be offered only at an extra charge of 10€ - the staff was improperly trained to talk to foreigners and while explaining to my parents that they should check out soon, the staff kept pointing fingers to them in an unfriendly manner. - unfortunately very loud with windows open and very warm abc stuffy with windows closed. - old and collapsing mattresses didn’t allow a comfortable sleep.

- Excellent location, beautiful stylish Guesthouse - I fell ill and had to be rushed to emergency room. The hotel management allowed us an extra hour for check out so we could manage better - smooth easy check in and check out

Stayed in August 2024

No air conditioning, no fan. Room was very hot and stuffy. Significant road noise if you opened the windows.

Nice to have a comfortable family room Nice balcony

Stayed in July 2024

Nichts

Alles

Stayed in June 2024

We barely see the staff during our stay. On the day we check out, we want to check out at 8:30am and put our luggage in reception. But we cannot find the staff, and I called them without luck. So I left our luggage in the room. We are not comfortable to just leave the key&luggage on the reception. We left them a note on reception(explaining we have left our luggage in our room and took the key with us and should be back around noon). Then we went out for brunch. Around 11am, the staff called and asked me to check out and return the key. I explained we will be back around 12 noon. At 12:00 noon, we return to the reception and still find no one in the reception(apparently no one see our note as well). We are thinking if we should just left the key, but we decided to wait in a cafe nearby. Then the staff called my phone and asked me in a very rude way, she said “ we have surveillance and I saw u are back, just left the key in the reception and get out of the house with ur luggage” and did not hive me an chance to explain! Her altitude ruined our trip, we just want to keep our luggage and key safe. It would be more helpful if there is anyone in the reception and we can communicate our concerns face to face!

Room is clean and tidy. Location is great.

Stayed in May 2024

Unfortunately, there was a problem with a cancellation fee that should not be charged and after 1 month I still cannot solve this problem. Actually, property is not answering phone calls, emails and SMS, from Booking.com customer service or myself. I have accepted the fact I will lose this money because I cannot lose my time anymore, but this is such a bitter experience. Not coming back and perhaps not using Booking again. It’s not the app fault but at the end I booked though you.

The hotel is very well located and very cozy

Stayed in January 2024