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Reviews of PLAZA INN Wiener Neustadt, BW Signature Collection

Erwin Schroedinger Strasse 9 - 11, 2700 Wiener Neustadt, Austria

#6 of 29 hotels in Wiener Neustadt

Guests' Choice

Review score

Based on 120 hotel reviews

8.8

Score breakdown

  • Cleanliness

    9.1

  • Comfort

    9.1

  • Location

    8.0

  • Facilities

    9.1

  • Staff

    9.2

  • Value for money

    8.8

  • Free WiFi

    8.9

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Showing 1 – 25

  • Reviewed: 30 August 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Premium Double Room with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    It would be good to have some kind of restaurant to have a dinner. Not many options for a kid on the breakfast. Not a minus, but be aware, it's located in some industrial area, nowhere to walk if you want to. If it's just an overnight stay, it's ok.

    Convenient location for a stop on the road. Comfortable rooms, good breakfast, a lot of space for parking. Prompt response from the staff (there was a leakage in the sink, and we were offered another room).

    Stayed in August 2025

  • Reviewed: 26 August 2025

    9.0
    Great thank you!
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 2 nights

    Its all good!

    I like the designe, the breakfast buffet and the room

    Stayed in August 2025

  • Reviewed: 25 August 2025

    8.0
    I would most definitely stay there again!
    • Leisure trip
    • Family with young children
    • Double Suite with Sofa Bed
    • Stayed 3 nights
    • Submitted via mobile

    The place is very far away from the city center but if you have a car it’s probably the best place to stay.

    The place is very homely and comfortable. Breakfast is the best they offer a variety , the arrangement is fantastic, my daughter loved it very much.

    Stayed in August 2025

  • Reviewed: 24 August 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Maximal score for the amazing breakfast :-)!

    Stayed in August 2025

  • Reviewed: 2 August 2025

    10
    great place overall
    • Leisure trip
    • Family with young children
    • Premium Double Room with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    low variaty of vegan food for breakfast, no fish

    modern & very clean, close to aqua park

    Stayed in July 2025

  • Reviewed: 31 July 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    Most of the staff are polite. Our receptionist (Lena) was amazingly helpful and friendly, a role model for all hotel employees. The room is clean and sufficiently spacious. It is a particular pleasure that there are two armchairs in a double room!!! (That's how it should be everywhere!) The blinds are very good at reducing both disturbing sunlight and outside noise. There is ample parking available.

    Stayed in July 2025

  • Reviewed: 19 July 2025

    10
    Very Good
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    There is nothing i didn't like. We arrived very late at night and the staff i am sure was tired as well. But all was good

    I liked all the time spent in the hotel. The bed, the hotel itself was very nice. It is our 3rd time coming to this hotel this year and we will come back at the beginning of August. Breakfast really nice.

    Stayed in July 2025

  • Reviewed: 16 July 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Great hotel with everything you need for a comfortable stay. The bed was incredibly comfortable — perfect for a good night's sleep. I really appreciated the 24-hour reception, which made check-in and any questions super convenient. The breakfast was also excellent, with a nice variety of fresh and tasty options. Highly recommend!

    Stayed in June 2025

  • Reviewed: 27 June 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    it was clean and quiet

    Stayed in June 2025

  • Reviewed: 23 June 2025

    9.0
    Definitely recommend.
    • Leisure trip
    • Family with young children
    • Premium Double Room with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Missing some amenities for kids: playground or kids club.

    Staff was superfriendly. Delicious breakfast. Spacious car park.

    Stayed in June 2025

  • Reviewed: 20 June 2025

    9.0
    Very good place to stay for night while having a trip with family.
    • Leisure trip
    • Family with young children
    • Premium Double Room with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Everything was cool, only we stayd on the holiday day, so bar staff was not enough in the evening.

    Everything was cool, only we stayd on the holiday day, so bar staff was not enough in the evening. Kids liked cheap and nice aqua park 3 mins on foot near.

    Stayed in June 2025

  • Reviewed: 16 June 2025

    10
    Good for short stay during long trip
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night

    A car is necessary, as there are no restaurants nearby.

    Hotel in a quiet location. Clean room, comfortable beds. Water and coffee provided in the room. Good Wi-Fi. Pet-friendly (additional charge of €20 per night).

    Stayed in June 2025

  • Reviewed: 10 June 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Location

    Clean nice and new

    Stayed in June 2025

  • Reviewed: 22 May 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Premium Double Room with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    We didn't like as we slept there twice. Both times booked on Booking.com Once they did not charge for puppy( also there is no section to add puppy) The second time after 2 weeks time they added puppy at the hotel reception and was a bit confusing

    We loved everything. The hotel is absolutely amazing, clean , rooms are big , bed comfortable, we had a dog with us as well. Everything was just perfect. Staff really nice, breakfast delicious

    Stayed in April 2025

  • Reviewed: 14 April 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Premium Double Room with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    We loved the location, room; cleanliness,staff very kind and friendly, breakfast was amazing, We are travelling a couple of times a year and we stop in Austria often. This hotel is the best so far. We had a dog with us as well and hotel is pet friendly. We will go back in 2 weeks time

    Stayed in April 2025

  • Reviewed: 16 February 2025

    10
    Perfect!
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Everthing was perfect.

    Very nice and friendly staff. We came here late at night after leaving our initial hotel that we had booked (very bad) and were helped immediately. Very clean, family friendly and definitely worth the price!

    Stayed in February 2025

  • Reviewed: 21 January 2025

    10
    Exceptional
    • Business trip
    • Family with young children
    • Standard Double Room
    • Stayed 5 nights
    • Submitted via mobile

    Nothing all was ok

    Everything

    Stayed in November 2024

  • Reviewed: 11 January 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    The heating temperature was not controllable and not that warm. Also the shower water hot water is not that hot.

    It's really new building and the room is super clean

    Stayed in December 2024

  • Reviewed: 6 January 2025

    10
    Great place
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    To much data to give at reception - it doesn't make much sense.

    Great place.

    Stayed in January 2025

  • Reviewed: 5 November 2024

    10
    Highly recommended
    • Leisure trip
    • Family with young children
    • Premium Double Room with Sofa Bed
    • Stayed 1 night

    Nothing.

    We arrived late, but quick check in saved us time. Thank you for the friendly staff!

    Stayed in November 2024

  • Reviewed: 31 October 2024

    9.0
    We were satisfied with the rooms and the staff were kind.
    • Leisure trip
    • Family with young children
    • Premium Double Room with Sofa Bed
    • Stayed 3 nights
    • Submitted via mobile

    It’s modern and well equipped,breakfast was really varied. We were satisfied with it.

    Stayed in August 2024

  • Reviewed: 25 September 2024

    10
    Everything is Perfect
    • Business trip
    • Group
    • Premium Double Room with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    The staff was very friendly, the cleanliness in the hotel was at the maximum level, the parking was very good and there was a lot of space, everything was perfect.

    Stayed in September 2024

  • Reviewed: 3 September 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Premium Double Room with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Strange surrounding - factories,tech hubs,offices and open space around.

    Good place to stay for 1 night if you travel by car via highway. Entry to the highway is close by.

    Stayed in September 2024

  • Reviewed: 25 August 2024

    10
    A great and convenient stay!
    • Leisure trip
    • People with friends
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Hotel is new and nicely furnished. Everything was clean. They try to make all processes faster and easier for the guests by online options for chrck in or check out. Breakfast had everything you might want and need. The location was a bit strange, since it is situated in an industrial zone but it actually works, it is easily accessible and offers enough parking. All in all a great stay, just outside Vienna.

    Stayed in August 2024

Showing 1 – 25

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