Reviews of PLAZA INN Wiener Neustadt, BW Signature Collection
Erwin Schroedinger Strasse 9 - 11, 2700 Wiener Neustadt, Austria
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Reviewed: 3 September 2025 · Stayed in August 2025
Verified reviewReviewed: 2 September 2025 · Stayed in August 2025
Verified reviewa very good place to stay overnight on the way south, good access from the highway, clean and spacious hotel, tasty breakfast
Reviewed: 2 September 2025 · Stayed in September 2025
Verified reviewBeat value for money hotel in the area. Nice, new and clean
Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewConvenient location for a stop on the road. Comfortable rooms, good breakfast, a lot of space for parking. Prompt response from the staff (there was a leakage in the sink, and we were offered another room).
It would be good to have some kind of restaurant to have a dinner. Not many options for a kid on the breakfast. Not a minus, but be aware, it's located in some industrial area, nowhere to walk if you want to. If it's just an overnight stay, it's ok.
Dear Ms. Yuliya, Thank you very much for your feedback. We are delighted to hear that our location served as a convenient stopover on your journey and that you found our rooms comfortable. Your comment about our quick response to the issue you identified confirms our commitment to excellent service. We take note of your suggestion regarding an in-house restaurant for dinner. We are always striving to improve our guests' experience, and your feedback is very valuable in this regard. We also take note of your comment regarding breakfast options for children. Our hotel is located in an industrial area that offers a quiet environment and is conveniently close to public transportation. This location may not be ideal for leisurely walks, but it offers advantages for business travelers who appreciate the peace and quiet and good transport links. Thank you again for your suggestions. We look forward to welcoming you back to the PLAZA INN Wiener Neustadt in the future. Kind regards Your PLAZA INN Wiener Neustadt team
Dear Ms. Yuliya, Thank you very much for your feedback. We are delighted to hear that our location served as a convenient stopover on your journey and that you found our rooms comfortable. Your comment about our quick response to the issue… Show more
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewI like the designe, the breakfast buffet and the room
Its all good!
Dear Vesselka, It's wonderful to hear that you enjoyed your stay at PLAZA INN Wiener Neustadt, particularly our design, breakfast buffet, and the room. Your kind words have truly brightened our day. Your positive feedback is the best testament to the effort we put into making our guests' stay comfortable and memorable. We are dedicated to maintaining the high standards you experienced. We look forward to welcoming you back in the future. Best regards, PLAZA INN Wiener Neustadt Team
Dear Vesselka, It's wonderful to hear that you enjoyed your stay at PLAZA INN Wiener Neustadt, particularly our design, breakfast buffet, and the room. Your kind words have truly brightened our day. Your positive feedback is the best test… Show more
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewThe place is very homely and comfortable. Breakfast is the best they offer a variety , the arrangement is fantastic, my daughter loved it very much.
The place is very far away from the city center but if you have a car it’s probably the best place to stay.
Dear Siimoi Hellen, It is wonderful to hear that you found our hotel to be homely and comfortable, and that your daughter enjoyed the breakfast. Our team endeavours to create a warm and welcoming environment, with a diverse selection of breakfast options to kickstart your day. Regrettably, we understand the distance from the city center may be a concern for some of our guests. However, PLAZA INN Wiener Neustadt is located in an industrial area, offering tranquility away from the hustle and bustle of the city. Also, we are quite close to public transportation, which makes commuting to the city center relatively straightforward. Once again, thank you for choosing to stay with us. We hope to welcome you back soon, for another comfortable and enjoyable stay. Sincerely, PLAZA INN Wiener Neustadt Team
Dear Siimoi Hellen, It is wonderful to hear that you found our hotel to be homely and comfortable, and that your daughter enjoyed the breakfast. Our team endeavours to create a warm and welcoming environment, with a diverse selection of br… Show more
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewMaximal score for the amazing breakfast :-)!
Dear Bogdan, Your wonderful feedback about our breakfast at PLAZA INN Wiener Neustadt has truly brightened our day. It’s delightful to hear that you enjoyed it to the fullest. We always strive to offer a diverse and delicious breakfast experience for our guests to start their day right. We look forward to welcoming you back soon for another memorable stay. Kind regards, Your PLAZA INN Team
Dear Bogdan, Your wonderful feedback about our breakfast at PLAZA INN Wiener Neustadt has truly brightened our day. It’s delightful to hear that you enjoyed it to the fullest. We always strive to offer a diverse and delicious breakfast exp… Show more
Reviewed: 21 August 2025 · Stayed in August 2025
Verified reviewReviewed: 21 August 2025 · Stayed in August 2025
Verified reviewReviewed: 18 August 2025 · Stayed in August 2025
Verified reviewThe location
Dear Eva, It seems from your review that our location did not meet your expectations. The PLAZA INN Wiener Neustadt strives to provide an ideal experience for all our guests. We understand that location plays a vital role in this experience and we are sorry to hear that this aspect of your stay was not satisfactory. We appreciate your feedback and hope to have another opportunity to serve you better in the future. Best regards, The PLAZA INN Wiener Neustadt Team
Dear Eva, It seems from your review that our location did not meet your expectations. The PLAZA INN Wiener Neustadt strives to provide an ideal experience for all our guests. We understand that location plays a vital role in this experienc… Show more
Reviewed: 13 August 2025 · Stayed in August 2025
Verified reviewReviewed: 12 August 2025 · Stayed in August 2025
Verified reviewReviewed: 9 August 2025 · Stayed in August 2025
Verified reviewReviewed: 8 August 2025 · Stayed in August 2025
Verified reviewReviewed: 2 August 2025 · Stayed in July 2025
Verified reviewmodern & very clean, close to aqua park
low variaty of vegan food for breakfast, no fish
Dear Olena, We are delighted to know that you appreciated the modern aesthetics and cleanliness of PLAZA INN Wiener Neustadt. We are also pleased that our proximity to the aqua park added value to your stay. Regarding your breakfast experience, we take your feedback seriously. As a hotel, we aim to cater to the diverse dietary preferences of our guests, and we understand the importance of offering a variety of food options. We are continuously working on expanding our breakfast menu, and we appreciate your insights on this matter. We hope to have the pleasure of welcoming you back in the near future. Best regards, The team at PLAZA INN Wiener Neustadt.
Dear Olena, We are delighted to know that you appreciated the modern aesthetics and cleanliness of PLAZA INN Wiener Neustadt. We are also pleased that our proximity to the aqua park added value to your stay. Regarding your breakfast expe… Show more
Reviewed: 31 July 2025 · Stayed in July 2025
Verified reviewMost of the staff are polite. Our receptionist (Lena) was amazingly helpful and friendly, a role model for all hotel employees. The room is clean and sufficiently spacious. It is a particular pleasure that there are two armchairs in a double room!!! (That's how it should be everywhere!) The blinds are very good at reducing both disturbing sunlight and outside noise. There is ample parking available.
Dear Béla, It's uplifting to read your review about your recent stay at the PLAZA INN Wiener Neustadt. We're thrilled to know that Lena, our receptionist, made a positive impression on you. We believe a friendly and helpful staff is key to a memorable stay. It's great to hear you found our rooms sufficiently spacious, clean, and properly equipped with two armchairs for your convenience. We're also pleased that the blinds met your expectations in reducing outside noise and sunlight. Your mention of ample parking is much appreciated. We aim to provide all the conveniences our guests might need for a comfortable stay. We look forward to welcoming you back in the future. Warm regards, PLAZA INN Wiener Neustadt Team
Dear Béla, It's uplifting to read your review about your recent stay at the PLAZA INN Wiener Neustadt. We're thrilled to know that Lena, our receptionist, made a positive impression on you. We believe a friendly and helpful staff is key to… Show more
Reviewed: 31 July 2025 · Stayed in July 2025
Verified reviewLovely hotel, nice room, great breakfast. Nice friendly staff, with one exception !
Unfortunately there was no restaurant/evening meal. Hard to find. Located in an industrial/business area. Unfortunately our check in with the young lady at reception was very unwelcoming, She is not suited to working with people or hates her job. Sorry to say but she was very abrupt and downright rude.
Dear Gordon, We are delighted that you enjoyed your stay at our hotel and that you were satisfied with our breakfast and the room amenities. Our staff are well known for their friendliness, and we are pleased that you found them to be friendly. However, we are very saddened to read about your experience during check-in. We apologize if you felt unwelcome in any way—that is exactly the opposite of what we strive for. We understand that our location may not be ideal for everyone, and we regret that you had difficulty finding us. We will endeavor to communicate our location better in the future. Thank you for bringing these issues to our attention. We greatly appreciate your feedback as it helps us improve our service. Best regards The PLAZA INN Wiener Neustadt team
Dear Gordon, We are delighted that you enjoyed your stay at our hotel and that you were satisfied with our breakfast and the room amenities. Our staff are well known for their friendliness, and we are pleased that you found them to be frie… Show more
Reviewed: 30 July 2025 · Stayed in July 2025
Verified reviewReviewed: 28 July 2025 · Stayed in June 2025
Verified reviewReviewed: 25 July 2025 · Stayed in July 2025
Verified reviewReviewed: 19 July 2025 · Stayed in July 2025
Verified reviewI liked all the time spent in the hotel. The bed, the hotel itself was very nice. It is our 3rd time coming to this hotel this year and we will come back at the beginning of August. Breakfast really nice.
There is nothing i didn't like. We arrived very late at night and the staff i am sure was tired as well. But all was good
Dear Maria Andreea, It is always a pleasure to welcome you back to the PLAZA INN Wiener Neustadt. We were delighted to hear your praise for our comfortable beds and delicious breakfast, which made our day. We always strive to provide you with excellent service at all times. We look forward to welcoming you back in August. With warm regards from the entire team at the PLAZA INN Wiener Neustadt.
Dear Maria Andreea, It is always a pleasure to welcome you back to the PLAZA INN Wiener Neustadt. We were delighted to hear your praise for our comfortable beds and delicious breakfast, which made our day. We always strive to provide you w… Show more
Reviewed: 16 July 2025 · Stayed in June 2025
Verified reviewGreat hotel with everything you need for a comfortable stay. The bed was incredibly comfortable — perfect for a good night's sleep. I really appreciated the 24-hour reception, which made check-in and any questions super convenient. The breakfast was also excellent, with a nice variety of fresh and tasty options. Highly recommend!
Dear Magdalena, thank you for your feedback. We are happy, that you were satisfied with the comfort and the breakfast. We are sure that this feedback will help future guests to decide for staying with us. Looking forward to welcoming you again at our hotel. Best regards your PLAZA INN Wiener Neustadt Team
Dear Magdalena, thank you for your feedback. We are happy, that you were satisfied with the comfort and the breakfast. We are sure that this feedback will help future guests to decide for staying with us. Looking forward to welcoming you … Show more
Reviewed: 12 July 2025 · Stayed in July 2025
Verified reviewReviewed: 8 July 2025 · Stayed in June 2025
Verified reviewReviewed: 2 July 2025 · Stayed in June 2025
Verified reviewGood value for money room, brand new hotel so extremely clean, proximity to Vienna report at end of road trip was useful
Location at end of industrial estate is a bit uninspiring as is the hotel itself - it's a bit soulless to be honest, no evening food options on site so we had to go to McDonalds down the road
Dear Matthew , thank you for your review. On one hand we are glad, that you have enjoyed your stay overall and specially liked our cleanliness. On the other hand we regret your impression about our location. Nevertheless we would be happy to welcome you back. Best regards your PLAZA INN Wiener Neustadt Team
Dear Matthew , thank you for your review. On one hand we are glad, that you have enjoyed your stay overall and specially liked our cleanliness. On the other hand we regret your impression about our location. Nevertheless we would be happy … Show more