Reviews of Radisson Blu Style Hotel, Vienna 4 stars
Herrengasse 12, 01. Innere Stadt, 1010 Vienna, Austria
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Reviewed: 2 September 2025 · Stayed in September 2025
Verified reviewThe location
The smell of the hotel and the room.
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewLocation
The entrance can be easily missed. It does not have a light or sign to catch your eyes easily. The floor smelled foul the whole 4 days. The room was not well cleaned upon check in (trash on the floor)! There was no restaurant and the bar was never open! I was spoiled by Radisson Blu in Berlin; and I even became a member upon checking-in in Vienna, but I’m surely not going back to this hotel if I ever visit Vienna again. This hotel is overrated and way overpriced!
Dear Guest, Thank you very much for sharing your detailed feedback with us. We are truly sorry to read that your stay did not meet your expectations. Please accept our sincere apologies for the cleanliness issues upon arrival, the unpleasant odor in the corridors, as well as the limited availability of our bar and restaurant facilities during your visit. This is certainly not the level of quality and service we strive to deliver at Radisson Blu. Your comments have been shared with the relevant teams to ensure immediate improvements. We sincerely hope you will give us another opportunity to welcome you back on your next visit to Vienna, so we may provide you with the experience you rightfully expected from us. With kind regards, Your Radisson Blu Style Vienna Team
Dear Guest, Thank you very much for sharing your detailed feedback with us. We are truly sorry to read that your stay did not meet your expectations. Please accept our sincere apologies for the cleanliness issues upon arrival, the unpleasa… Show more
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewReviewed: 28 August 2025 · Stayed in August 2025
Verified reviewReviewed: 28 August 2025 · Stayed in August 2025
Verified reviewReviewed: 27 August 2025 · Stayed in August 2025
Verified reviewReviewed: 27 August 2025 · Stayed in August 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewLocation
The valet parking service was very bad during check-out. No one brought my car, and they told me I had to wait until the billing staff arrived after 10 AM—even though they charged me €52 per night Shortage of hotel staff only one person doing everything
Dear Guest, Thank you for sharing your experience with us. While we are glad you appreciated our convenient location, we are truly sorry to hear about your disappointment with the valet parking service during check-out. We sincerely apologize for the long wait and inconvenience caused. Your comments about staffing and service have been shared with our management team to ensure improvements are made. We hope to have the opportunity to welcome you back and provide you with a much smoother experience. Best regards, Radisson Blu Style Hotel Vienna Team
Dear Guest, Thank you for sharing your experience with us. While we are glad you appreciated our convenient location, we are truly sorry to hear about your disappointment with the valet parking service during check-out. We sincerely apolog… Show more
Reviewed: 24 August 2025 · Stayed in July 2025
Verified reviewGreat location, room was very good, and we ate breakfast elsewhere.
The old bar was closed, don't know why.
Dear Guest, thank you for your feedback. We are delighted to hear that you enjoyed our great location and your room. At the same time, we regret that the bar was closed during your stay and that you decided to have breakfast elsewhere. Your comments are valuable to us, and we will review them internally. We hope to welcome you again soon for an even better experience. Best regards, Your Radisson Blu Style Hotel Vienna Team
Dear Guest, thank you for your feedback. We are delighted to hear that you enjoyed our great location and your room. At the same time, we regret that the bar was closed during your stay and that you decided to have breakfast elsewhere. Your… Show more
Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewReviewed: 18 August 2025 · Stayed in August 2025
Verified reviewReviewed: 18 August 2025 · Stayed in August 2025
Verified reviewLocation was great and the staff was really nice! Room was really nice too! :D
One thing I didn’t like were the cushions, very soft and not very confortable! I think I could have asked the staff to change it but not sure
Dear Guest, Thank you very much for your kind feedback. We are delighted to hear that you enjoyed our central location, the friendliness of our staff, and the comfort of your room. We regret to hear that the cushions were not to your comfort. Please note that our team is always happy to provide alternative pillows upon request, and we are sorry that this was not communicated clearly during your stay. We truly appreciate your feedback and hope to welcome you back soon for another pleasant stay in Vienna. With kind regards, Your Radisson Blu Style Hotel Vienna Team
Dear Guest, Thank you very much for your kind feedback. We are delighted to hear that you enjoyed our central location, the friendliness of our staff, and the comfort of your room. We regret to hear that the cushions were not to your comf… Show more
Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewThe location was excellent
The hotel’s location is excellent, right in the heart of the city, but it needs more attention to important details concerning the guests. Unfortunately, my experience was not good. First, the bed was uncomfortable due to a defect in the mattress. In addition, I found a lady’s hair on my hairbrush, which clearly indicates that it had been used by the housekeeping staff.
Dear Guest Thank you for sharing your feedback with us. While we are delighted that you appreciated our excellent location in the heart of the city, we are truly sorry to learn about the shortcomings you experienced during your stay. Please accept our sincere apologies for the discomfort caused by the mattress and for the unacceptable issue you encountered with the hairbrush. This does not reflect the high standards we strive to maintain, and we will immediately address these matters with our housekeeping and maintenance teams to prevent recurrence. We value your comments greatly as they help us improve, and we truly hope to have the opportunity to welcome you back in the future for a much better experience. Kind regards, The Radisson Blu Style Hotel Vienna Team
Dear Guest Thank you for sharing your feedback with us. While we are delighted that you appreciated our excellent location in the heart of the city, we are truly sorry to learn about the shortcomings you experienced during your stay. Pl… Show more
Reviewed: 15 August 2025 · Stayed in August 2025
Verified reviewReviewed: 15 August 2025 · Stayed in August 2025
Verified reviewGreat location very central Staff was helpful
Dear Guest, Thank you for your kind feedback and for choosing Radisson Blu Style Hotel, Vienna. We are delighted to hear that you enjoyed our central location and found our staff helpful. We truly appreciate your comments and look forward to welcoming you back for another pleasant stay in Vienna. Kind regards, Radisson Blu Style Hotel, Vienna Team
Dear Guest, Thank you for your kind feedback and for choosing Radisson Blu Style Hotel, Vienna. We are delighted to hear that you enjoyed our central location and found our staff helpful. We truly appreciate your comments and look forward… Show more
Reviewed: 13 August 2025 · Stayed in August 2025
Verified reviewReviewed: 12 August 2025 · Stayed in August 2025
Verified reviewLocation
Clean
Dear Guest, Thank you for your feedback. We are pleased you enjoyed our location, but we are sorry to hear that cleanliness did not meet your expectations. Your comments have been shared with our housekeeping team to ensure improvements are made. Best regards, Radisson Blu Style Hotel Vienna Team
Dear Guest, Thank you for your feedback. We are pleased you enjoyed our location, but we are sorry to hear that cleanliness did not meet your expectations. Your comments have been shared with our housekeeping team to ensure improvements ar… Show more
Reviewed: 10 August 2025 · Stayed in July 2025
Verified reviewReviewed: 8 August 2025 · Stayed in August 2025
Verified reviewReviewed: 7 August 2025 · Stayed in July 2025
Verified reviewReviewed: 4 August 2025 · Stayed in July 2025
Verified reviewThe location and cleanliness
No good service support the resident’s.
ChatGPT: Dear Guest, Thank you for your feedback. We're pleased to hear you appreciated our central location and cleanliness. However, we sincerely regret that our service did not meet your expectations. Please accept our apologies. Your comments will be shared with the team to improve the quality of support we offer to our guests. We hope to have the opportunity to better serve you in the future. Best regards, Radisson Blu Style Hotel Vienna Team
ChatGPT: Dear Guest, Thank you for your feedback. We're pleased to hear you appreciated our central location and cleanliness. However, we sincerely regret that our service did not meet your expectations. Please accept our apologies. Y… Show more
Reviewed: 3 August 2025 · Stayed in August 2025
Verified reviewReviewed: 3 August 2025 · Stayed in August 2025
Verified reviewGreat location, lovely room
Expensive parking (50 euros per day). Bat was closed for summer break?!
Dear Guest, Thank you for your kind words about our location and rooms — we’re glad you enjoyed your stay! We understand your concerns regarding the parking fees and the temporary bar closure during the summer break. We apologize for any inconvenience caused and appreciate your understanding. We hope to welcome you again soon under even better circumstances. Best regards, Radisson Blu Style Hotel Vienna Team
Dear Guest, Thank you for your kind words about our location and rooms — we’re glad you enjoyed your stay! We understand your concerns regarding the parking fees and the temporary bar closure during the summer break. We apologize for any … Show more
Reviewed: 1 August 2025 · Stayed in July 2025
Verified reviewReviewed: 1 August 2025 · Stayed in July 2025
Verified review