Comentários de Hotel Rathauspark Wien, a member of Radisson Individuals 4 estrelas

Dear Kurt Max, thank you very much for choosing our hotel and for taking the time to share your feedback with us. We truly appreciate your comments regarding the size of the room and bathroom. The rooms you booked are our Standard Rooms with a queen-size bed, which start at 15 m² as clearly indicated on our website. We understand that room size can be an important factor for our guests, and we are sorry to hear if it impacted your comfort during your stay. Please know that we always strive to provide a pleasant and comfortable experience for all our guests, and your feedback is very valuable to us as we continue to improve our services. We sincerely hope that, despite this, you felt comfortable and enjoyed your time at our hotel. It would be a pleasure to welcome you back in the future, and we would be happy to assist you in finding a room that better suits your preferences. Your Hotel Rathauspark Team

Dear Kurt Max, thank you very much for choosing our hotel and for taking the time to share your feedback with us. We truly appreciate your comments regarding the size of the room and bathroom. The rooms you booked are our Standard Rooms wit… Mostrar mais

Dear Luciano, thank you for your feedback and for staying with us. We’re glad to hear that our hotel met your expectations and that you appreciated the convenient location. We would like to apologize for any inconvenience caused by the staircase access to your room. Due to the architectural structure of our building, there is indeed no elevator access to the first floor. We understand this may not be ideal for all guests and are sorry if this caused any discomfort during your stay. Thank you also for your comment regarding breakfast. We always appreciate honest feedback and will take your remarks into consideration as we continue to review and improve our services. We hope to have the opportunity to welcome you again in the future. Your Hotel Rathauspark Team

Dear Luciano, thank you for your feedback and for staying with us. We’re glad to hear that our hotel met your expectations and that you appreciated the convenient location. We would like to apologize for any inconvenience caused by the stai… Mostrar mais

Dear Achira, thank you for your kind feedback! We’re glad to hear that you enjoyed your stay, especially our convenient location and the comfort of the bed. Regarding your comment about the breakfast: we appreciate your suggestion about offering more sweet options. Feedback like yours is very valuable to us, and we will gladly discuss it internally with our team to see how we might improve our selection. We hope to have the pleasure of welcoming you again on your next visit to Vienna! Your Hotel Rathauspark team

Dear Achira, thank you for your kind feedback! We’re glad to hear that you enjoyed your stay, especially our convenient location and the comfort of the bed. Regarding your comment about the breakfast: we appreciate your suggestion about of… Mostrar mais

Dear José, thank you very much for your wonderful feedback! We’re thrilled to hear that you enjoyed our fantastic location and appreciated the amenities we offer. It’s always a pleasure to know that our efforts to provide a comfortable and memorable stay are recognized by our guests. Your recommendation truly means a lot to us, and we’re so glad we could contribute positively to your experience. We hope to have the opportunity to welcome you back in the future! Your Hotel Rathauspark team

Dear José, thank you very much for your wonderful feedback! We’re thrilled to hear that you enjoyed our fantastic location and appreciated the amenities we offer. It’s always a pleasure to know that our efforts to provide a comfortable and … Mostrar mais

Dear Álvaro, thank you very much for taking the time to share your feedback with us. We are pleased to hear that you appreciated the charm of our historic building. However, we sincerely apologize for the noise disturbance you experienced from the neighboring room during your first night. We fully understand how disruptive this must have been, and this is certainly not the standard we strive to maintain. We are glad to know that your second night was quiet and restful. Please rest assured that we take such matters seriously and will continue working to ensure a peaceful environment for all our guests. Thank you again for your understanding and feedback. We hope to have the opportunity to welcome you back in the future for a peaceful and enjoyable stay. Your Hotel Rathauspark team

Dear Álvaro, thank you very much for taking the time to share your feedback with us. We are pleased to hear that you appreciated the charm of our historic building. However, we sincerely apologize for the noise disturbance you experienced f… Mostrar mais

Dear Walisson, thank you very much for your feedback and for highlighting our breakfast, front desk staff, and central location — we truly appreciate your kind words. We’re very sorry to hear that the cleanliness of the room did not meet your expectations. Please rest assured that we take this very seriously and will follow up with our housekeeping team to ensure this does not happen again. We also regret that one of the two rooms you booked felt too small. While our rooms vary in size depending on the category and layout of the building, we understand how important comfort is, and we’re sorry that this room did not meet your expectations. Your comments are extremely valuable to us, and we thank you for taking the time to share them. We hope to have the opportunity to welcome you back in the future and provide a more satisfying experience. Your Hotel Rathauspark team

Dear Walisson, thank you very much for your feedback and for highlighting our breakfast, front desk staff, and central location — we truly appreciate your kind words. We’re very sorry to hear that the cleanliness of the room did not meet yo… Mostrar mais

Dear Vera, thank you very much for your wonderful review! We’re delighted to hear you enjoyed our spacious, clean room, and breakfast options including gluten- and lactose-free choices. We’re glad the water refill station and our central location made your stay even better. We look forward to welcoming you back soon! Your Hotel Rathauspark team

Dear Vera, thank you very much for your wonderful review! We’re delighted to hear you enjoyed our spacious, clean room, and breakfast options including gluten- and lactose-free choices. We’re glad the water refill station and our central l… Mostrar mais

Dear Miriam M, thank you very much for your feedback! We’re glad to hear that you appreciated our location and found our hotel to offer good value for money. We completely understand your initial surprise regarding the absence of a minibar and bottled water in the room. As our team mentioned, we’ve made this conscious decision out of respect for the environment, we’re proud to be certified with two environmental labels, and part of our sustainability efforts includes reducing unnecessary energy and plastic use. And yes, all tap water in Vienna comes directly from the Alps and is of excellent drinking quality! We hope to welcome you back again soon and thank you for supporting more sustainable travel. Your Hotel Rathauspark team

Dear Miriam M, thank you very much for your feedback! We’re glad to hear that you appreciated our location and found our hotel to offer good value for money. We completely understand your initial surprise regarding the absence of a minibar … Mostrar mais

Dear Fabio, thank you for taking the time to give us your feedback about our hotel. We are pleased that you enjoyed the bathroom and the bed. At the same time, we very much regret that the lack of an elevator to the first floor was an inconvenience. Unfortunately, due to structural reasons, we are unable to offer an elevator – however, we understand that this may be a limitation in certain situations. We thank you for your understanding and look forward to welcoming you back. Sincerely, Nicole Mandl and your team at the Hotel Rathauspark Vienna

Dear Fabio, thank you for taking the time to give us your feedback about our hotel. We are pleased that you enjoyed the bathroom and the bed. At the same time, we very much regret that the lack of an elevator to the first floor was an incon… Mostrar mais

Dear David, we are happy that you were our guest and that you took the time to share your experience with us. Thank you so much for your wonderful comment! We're thrilled to hear that you had a pleasent stay with us and hope to welcome you back again soon! Your Hotel Rathauspark team

Dear David, we are happy that you were our guest and that you took the time to share your experience with us. Thank you so much for your wonderful comment! We're thrilled to hear that you had a pleasent stay with us and hope to welcome… Mostrar mais

Dear Cynara, thank you very much for your feedback and for highlighting our staff, the facilities, and the convenient location. We truly appreciate your kind words. We understand that you missed having a minibar in the room. Please allow us to share that we have made a conscious decision to remove the minibars from our rooms for environmental reasons. As proud holders of two recognized environmental certifications, sustainability is a key part of our values and daily operations. Alternative we are happy to be able to cool something for your guests at the hotelbar. We would be very happy to welcome you again in the future. Your Hotel Rathauspark team

Dear Cynara, thank you very much for your feedback and for highlighting our staff, the facilities, and the convenient location. We truly appreciate your kind words. We understand that you missed having a minibar in the room. Please allow us… Mostrar mais

Dear Antonio, Thank you very much for your kind review. We’re delighted to hear that you enjoyed your stay with us and appreciated our central location, your room and our breakfast buffet. It's especially lovely to know that our team's friendliness made a positive impression on you. We are sorry to hear that our bedding did not meet your expectations. We have taken your feedback on board and hope that we can welcome you back soon anyway. Your Hotel Rathauspark team

Dear Antonio, Thank you very much for your kind review. We’re delighted to hear that you enjoyed your stay with us and appreciated our central location, your room and our breakfast buffet. It's especially lovely to know that our team… Mostrar mais

Dear Reinaldo, thank you for sharing your feedback with us. We sincerely apologize for the issue you experienced with the air conditioning in your room. Please know that we take such matters seriously, and we are currently looking into the situation to ensure that everything is functioning properly for future guests. We truly appreciate your understanding and hope to have the opportunity to provide you with a more comfortable stay next time. Your Hotel Rathauspark team

Dear Reinaldo, thank you for sharing your feedback with us. We sincerely apologize for the issue you experienced with the air conditioning in your room. Please know that we take such matters seriously, and we are currently looking into the … Mostrar mais

Dear Guest, Thank you for taking the time to share your feedback with us! We’re delighted to hear that you found the hotel comfortable and appreciated the high-quality bed linens as well as the kindness of our staff — your kind words truly mean a lot to us. We also understand your comment about the lack of nearby restaurants. While our central location offers many conveniences, we realize that dining options in the immediate vicinity may sometimes be limited. Our team is always happy to provide recommendations to help guests discover great local spots — please don’t hesitate to ask during your next stay! We hope to welcome you back soon. Warm regards, Nicole Mandl General Manager

Dear Guest, Thank you for taking the time to share your feedback with us! We’re delighted to hear that you found the hotel comfortable and appreciated the high-quality bed linens as well as the kindness of our staff — your kind words trul… Mostrar mais

Dear Mariana, thank you for your honest feedback! We are sorry to hear that you were not entirely satisfied with some aspects of your stay. We understand that the lack of a refrigerator and air conditioning can be an unpleasant experience. After our renovation, we decided to no longer install minibars out of concern for the environment. Our guests are welcome to purchase a variety of drinks at our bar. We also offer refrigerated options at reception. We operate our air conditioning during the summer months. At the same time, we are very sorry that the breakfast did not meet your expectations. We assure you that this is not our usual standard, as we receive a lot of positive feedback from our guests. Therefore, we would appreciate it if you could give us a few additional details about what you missed at breakfast. We are pleased that you enjoyed our location, however. We hope to be able to impress you with our service even more during a longer stay in the future. Best regards, Nicole Mandl, General Manager and her team at Hotel Rathauspark Vienna

Dear Mariana, thank you for your honest feedback! We are sorry to hear that you were not entirely satisfied with some aspects of your stay. We understand that the lack of a refrigerator and air conditioning can be an unpleasant experience. … Mostrar mais

Dear Bruno, Thank you for choosing our Hotel Rathauspark Wien for your stay in Vienna. First of all, I would like to thank you for your feedback. Of course, I would have liked your experience to have been more positive. But we learn from feedback like this and can improve. We work hard to offer our guests an exceptional experience. In this case, we obviously did not succeed 100%. We took your case as an opportunity to work with an external company to improve the soundproofing between the connecting rooms. I hope we can welcome you back on your next stay in Vienna and that you enjoy your experience with us just like many guests who like to visit us. Best regards Nicole Mandl, General Manager

Dear Bruno, Thank you for choosing our Hotel Rathauspark Wien for your stay in Vienna. First of all, I would like to thank you for your feedback. Of course, I would have liked your experience to have been more positive. But we learn from fe… Mostrar mais

Dear guest! Thank you for choosing to stay at our hotel and for your kind words! We are happy to share them with our team. Thank you also for your feedback regarding the bath towel, we will check this to avoid something like this in the future. Hopefully we will be able to welcome you back soon at Hotel Rathauspark Wien! Your Hotel Rathauspark team

Dear guest! Thank you for choosing to stay at our hotel and for your kind words! We are happy to share them with our team. Thank you also for your feedback regarding the bath towel, we will check this to avoid something like this in the fut… Mostrar mais