Reviews of Hotel Regina 4 stars

The location was excellent and the hotel was very comfortable and the staff was very helpful and friendly.

The hotel rooms use keys and you have to leave it at the desk everything you leave.But is not bad but is something different than most hotel.

Breakfast was too much nice

Some of worker was not nice . . One day we entered breakfast 10 mins ago cuz we had tour and I have sugar problem so I have to eat something than take my medicine . One worker was too much kind and he let me and my friend enter it . Than one worker who has blonde hair she look at us and started to talk bad way that we cannot enter etc. And except us there was another man and I showed her there is another person in the area but she didnt refuse to talk to him juat talk to us bad way . Sometimes u r feeling racism

The hotel was in great aristocratic style! When you imagine austrian royal style - it's all there: red carpets, marble stairs, dark wood in furniture, and classic paintings everywhere! 😃 The hotel has a long history, and some vitrins about it, just like in museum. The room was also great - with air condition, greeting presents, very clean and with many cute decorations. Also there is a fridge with mini bar in room. The hotel has a nice restorant, in similar old style with great wine and dishes. Here is where a nice breakfast was served.

All was perfect, and I catch a deal of one hundred euros for the night, so the price also wasn't bad 😁

We completely enjoyed our stay at Hotel Regina. It is a beautiful old building, well maintained and what a joy to see our room overlooked the gorgeous cathedral next door. The staff were extremely friendly, offering 24 hour service and always greeted us with smiles wishing us a pleasant stay. It was a nice change after the previous city we had stayed in! I would definitely recommend this lodging to others. It was close enough to the sites we wished to see to be convenient and far enough away to give us quiet and solitude without noisy crowds and traffic. We only needed to use transit twice during our 3 day stay. Thanks for a lovely visit.

Only one thing is I had requested 2 twin beds. We were forewarned that it could not be guaranteed however so not a huge inconvenience that it was a double bed.

Very nice hotel with a lot of history. Nice decorations and furniture.

The window was very narrow, meaning very short in width, although it was tall. The shower space was small. Sometimes you could hear noises from the room next door. They were noisy tourists.

Location of the hotel was perfect for me as i was travelling alone and i do like to walk. I only took taxi to and from the train station. Room was fresh and the view from my room was perfect. Staff were friendly and very helpful.

Nothing, all was very good.

Location, hospitality, Cleanness of the room

Steps between buildings

had a wonderful experience at this hotel. From the moment I arrived, the staff were warm, welcoming, and extremely attentive. Check-in was smooth and efficient, and I was even offered helpful tips about the local area. The room was spotless, spacious, and very comfortable, with thoughtful touches that made me feel at home. The bed was cozy, the bathroom was modern and well-stocked, and housekeeping kept everything immaculate throughout my stay. One of the highlights was the breakfast—plenty of fresh options, delicious coffee, and attentive service. The hotel’s location was also perfect, close to key attractions while still feeling peaceful and relaxing. What really stood out was the staff’s dedication to making sure every guest felt valued. They went above and beyond to accommodate requests and ensure a pleasant stay. I would definitely return and recommend this hotel to anyone looking for comfort, great service, and excellent value.

location

little bit outdated

The hotel staff was incredibly friendly, always helpful and smiling. When we had an issue with the air conditioning in our room, they immediately arranged a replacement room and assisted us with everything. They were also very helpful with other matters, such as organizing sightseeing tours or handling small requests without any problem.

The hotel is a bit old. In both rooms I stayed in, water would pool in the shower because the filters hadn't been cleaned. Unfortunately, I had to clean them myself, as there was no maintenance service available in the afternoon when I was taking a shower. There were large stains on both armchairs and the sofa that made up the seating area, and the carpets were very worn and used. One big surprise was the lack of coffee from a proper espresso machine at breakfast — something that really shouldn't happen in a five-star hotel.

Location view from room

Cheap with towels uncomfortable bed

Location and the size of the room

My daughter and I stayed at this hotel in Vienna. The hotel itself is very nice, I can’t deny that—it is magnificent. However, there were several issues during our stay. The fridge didn’t work, the coffee machine didn’t work, and the air conditioner didn’t work. We checked in late that day and also discovered broken glasses in the shower. The next morning, my daughter accidentally cut her foot on the glass. We reported all the broken and non-working items to reception that morning. The fridge, coffee machine, and air conditioner were fixed quickly, but when we returned to the room the next day, the broken glass was still in the shower. We spoke to the hotel about this, but instead of a sincere apology or a proper solution, we were given a small cake. We are travelling in very hot weather (from Prague to Vienna and then to Budapest), so a cake is not an acceptable form of compensation—especially for a safety hazard that caused an injury. The way the situation was handled was disappointing.

Perfect location and surprisingly quiet in the city center. Happy that I could store my gravel bIke safely in the basement. Restaurant nextdoor serves a nice and affordable menu.

Everything was great!!! Perfect location. Very good breakfast, clean and comfortable rooms, and helpful staff. Oh, and did I mention wonderful location.

I wish all hotels would hire more local people. It would be nice to get info from someone who lives in the area instead of having to look up info on the computer.