Σχόλια του Vayalen Boutique Hotel

Dear Alia, Thank you very much for your detailed feedback! We're delighted to hear that you found the hotel beautiful and very clean, and that our staff was polite and helpful throughout your stay. It's also great to know that you were comfortable in your room and appreciated the large bed and spacious bathroom. We’re truly sorry to hear about your experience at breakfast. We understand how serious food allergies can be, and we sincerely apologize for the lack of clear labeling. Your comment is very important to us, and we will make sure to improve food labeling going forward to ensure the safety and comfort of all our guests. Thank you again for your valuable input, and we hope to welcome you back under even better conditions. Best regards, Shota Otiashvili Front Office Team

Dear Alia, Thank you very much for your detailed feedback! We're delighted to hear that you found the hotel beautiful and very clean, and that our staff was polite and helpful throughout your stay. It's also great to know that yo… Εμφάνιση περισσότερων

Dear Irine, Thank you for your feedback! We're glad you appreciated our convenient location and friendly staff. We’re sorry about the mix-up with your bed preference and for any inconvenience caused by the limited room cleaning. Your comments are valuable, and we’ll work on improving our services to ensure a better experience next time. Best regards, Shota Otiashvili Front Office Team

Dear Irine, Thank you for your feedback! We're glad you appreciated our convenient location and friendly staff. We’re sorry about the mix-up with your bed preference and for any inconvenience caused by the limited room cleaning. You… Εμφάνιση περισσότερων

Dear Konstantinos, Thank you for your feedback. We’re glad to hear that you enjoyed the room, its cleanliness, and the scrambled eggs at breakfast! We apologize for the inconvenience with the bed arrangement and will ensure that special requests, such as a double bed, are given more attention in the future. Thank you for your comments about the breakfast. We’ll look into how we can improve the variety and labeling of items to make your experience more enjoyable. We hope to welcome you again soon and wish you a wonderful time in Vienna! Best regards, Shota Otiashvili

Dear Konstantinos, Thank you for your feedback. We’re glad to hear that you enjoyed the room, its cleanliness, and the scrambled eggs at breakfast! We apologize for the inconvenience with the bed arrangement and will ensure that special… Εμφάνιση περισσότερων

Dear Nikos, Thank you for your feedback! We're glad to hear that you enjoyed the location and the room. We're sorry to hear that the breakfast didn't meet your expectations. We will certainly take your comments into account to improve our service. We hope to welcome you back soon! Warm regards, Shota Otiashvili Front Office Team

Dear Nikos, Thank you for your feedback! We're glad to hear that you enjoyed the location and the room. We're sorry to hear that the breakfast didn't meet your expectations. We will certainly take your comments into accoun… Εμφάνιση περισσότερων

Dear Angelos, Thank you for sharing your feedback. I sincerely apologize for the issues you encountered during your stay. I am truly sorry to hear that the room was cold, the shower temperature was difficult to adjust, and that the bathroom phone was broken. Regarding the heating, we can assure you that it works very well in all of our rooms. It’s possible that there was a misunderstanding with the controls, and we’d be happy to explain them to you next time. We will also address the other concerns to ensure a more comfortable experience for future guests. If there is anything else we can do for you, please don’t hesitate to let us know. Kind regards, Shota Otiashvili Front Office Team

Dear Angelos, Thank you for sharing your feedback. I sincerely apologize for the issues you encountered during your stay. I am truly sorry to hear that the room was cold, the shower temperature was difficult to adjust, and that the bath… Εμφάνιση περισσότερων

Dear Loukia, Thank you for your feedback! We're glad you liked our staff, comfortable beds, delicious breakfast, clean rooms, and great location. We apologize for the bed size mix-up and will note your preferences for next time. We look forward to welcoming you again! Best regards, Shota Otiashvili Front Office Team

Dear Loukia, Thank you for your feedback! We're glad you liked our staff, comfortable beds, delicious breakfast, clean rooms, and great location. We apologize for the bed size mix-up and will note your preferences for next time. … Εμφάνιση περισσότερων

Dear Vasilikh, Thank you for your kind feedback! We're delighted to hear that you enjoyed your stay. It's great to know that you found the room clean and our location convenient, with easy access to public transportation. We're also pleased that breakfast met your needs. We look forward to welcoming you back on your next visit! Best regards, Shota Otiashvili Front Office Team

Dear Vasilikh, Thank you for your kind feedback! We're delighted to hear that you enjoyed your stay. It's great to know that you found the room clean and our location convenient, with easy access to public transportation. We… Εμφάνιση περισσότερων