The bathroom had a hand shower which is fine. But it wouldn't stay up so as to use it handsfree. It was quite annoying as one had to place it on the ground to be able to use both hands. So hopefully they fix that minor issue.

What a beautiful hotel ! Feels like one is back in history. This old building seems like a museum, filled with paintings of yesteryear and the furniture was antique. Though the facilities were all modern and everything was comfortable. About a 15 min walk to the main Street of Neubau and about a 30 min walk to Innere Stadt. We enjoyed walking everywhere as we discovered a lot more ! Check in was smooth and contactless and the host explained everything well.

Stayed in August 2025

We were on holiday with children. The rooms were very nice and we really liked it. The decorations of hotel with antique things and old photos make the place really atmospheric.

Stayed in August 2025

Nothing to dislike here. Was exactly what we were looking for

Located in one of the trendiest neighbourhoods in the city. Surrounded by restaurants, cafes and bars. 15 min walk to the Rathausplatz. This old house was so elegent and full of history. We loved the terrace but was not used much because of a short stay in Vienna this time around. We did not see a single staff member there which did not matter at all. All the check in info was super simple and efficiant. Will go again

Stayed in August 2025

Location is a bit far from the center. The floors were very squeaky

Beautiful apartment at a reasonable location

Stayed in August 2025

Need to make sure the facilities in the room work well (e.g. electric stove, AC).

It was like staying in a museum! Very cool. A helpful and generous family who owns the place since the 19th family. Great location in Neubau neighborhood. Useful small kitchen. A ch eap price for the service and room.

Stayed in August 2025

Nothing really, everything was nice

Great location, spacious, all you need for your stay

Stayed in July 2025

Beautiful building and rooms. Spacious and relaxing. Loved our stay here!

Stayed in June 2025

The wooded floor is making noise when you walk on it. It's not terrible but it was a little strange.

Clean, spacious apartment. Easy to reach central locations in the city using bus / tram. Efficient check in / check out. Rather small kitchen but it was ok for our needs. Good value.

Stayed in April 2025

A small nitpick, but in the bedroom to the right of the entrance, it was slightly annoying to squeeze past the bed to the other side.

The room and decorations felt incredibly fancy and nice!

Stayed in June 2025

Bathroom needed a blind or curtain on glass door for improved privacy. No tea making facilities only coffee.

Character, comfort, location size of rooms

Stayed in June 2025

Fabulous! Great location! Very comfortable. An apartment that captures the charm of historic and authentic Vienna! Everything in 15 minutes walk...Thank you

Stayed in June 2025

TV channels were not good

Clean apartment.

Stayed in May 2025

There was a moldy smell in the elevator and on the first floor which was intimidating when we first entered the property, but there was no small in our rooms. Also the hair dryer needed to be replaced.

The hotel rooms were incredibly large with high ceilings and a general feeling of old Venice. The bathrooms and kitchen had been nicely modernized but the overall vibe was retro. The contactless entry was very smooth compared to some other properties we have stayed at. Also, when we had a question about the hot water heater ( a previous guest had turned it off), we called reception and they sent someone to check it out within 15 minutes. The price was excellent- the property is a solid 30 minute walk to the center of Vienna, and was priced accordingly.

Stayed in May 2025

The switch between the 2 types of shower did not work reliably. Squeaky floor.

I liked that the decorations were all old-fashioned. And the furniture too! Also the owner was really nice!

Stayed in May 2025

Perfectly located hotel with an interior from the beginning of the previous century. Large rooms, easy checking, comfortable beds. Highly recommend!

Stayed in April 2025

Due to the nature of the house, you hear pretty much everything from the corridor when you're in the room, and everything on the corridor from inside the rooms when you pass them. Maybe better noise insulation would be good. Otherwise everything was great!

Super cool place and great rooms, very elegant feeling to it. Self check in and great location!

Stayed in April 2025

Nothing

Excellent large room. Extremely friendly service.top!

Stayed in April 2025

All perfect

Extremely friendly and helpful owners and staff, very pleasant stay

Stayed in March 2025

None

Everything is fabulous

Stayed in March 2025

Nothing to add.

Better than expected, the service was excellent. The check-in/check-out process smooth, the place had everything we needed.

Stayed in December 2024

N/A

Non-invasive but reactive to the needs. Example: My daughter had a earring fallen into the washing basin. On 23/12 late in the evening. I wrote a message to the property very late in the night. Next morning, 24/12 (!!!), conveniently in the morning (not too early or too late), a person was at our door. Earring was found, everything was fixed back same morning. No limit to thank you people all involved from the property side. Top!

Stayed in December 2024

It is a good 30 mins walk to the center of Vienna and Museum Quarter. No central heating, but the ac/heat units worked fine. Groceries stores closed on public holidays and Sundays.

Very spacious, good sized fridge, microwave, kettle, toaster. Two bathrooms, including tub. On the 4th floor but elevator worked fine. Nice sized living room with two coaches, perfect for relaxing and playing cards. Full dinner table. Easy access. Close to good restaurants and bakeries. Pho 86 was a highlight.

Stayed in December 2024

Nothing

Huge apartment with a gorgeous old worldly feel but modern kitchen and appliances . Warm and lovely welcome left on bench .lovely old building g filled with photos and treasures . We loved it

Stayed in December 2024

Everything excellent!

Stayed in December 2024