Reviews of Hotel Royal 4 stars
Singerstraße 3, 01. Innere Stadt, 1010 Vienna, Austria

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Reviewed: 2 September 2025 · Stayed in August 2025
Verified reviewReviewed: 31 August 2025 · Stayed in August 2025
Verified reviewVery central location and near Metro. Good base.
Bit of street noise but we chose to be in the middle of it all, limited breakfast but it was adequate and we enjoyed it and would stay again. It's an older hotel with character and history
Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewexcellent location and very good breakfast
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewGreat location and great breakfast!
Thank you Jennifer! Glad to hear that everything was fine during your stay. We hope to welcome you again in the near future, all the best. Your Hotel Royal Team
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewReviewed: 23 August 2025 · Stayed in August 2025
Verified reviewReviewed: 22 August 2025 · Stayed in August 2025
Verified reviewReviewed: 21 August 2025 · Stayed in August 2025
Verified reviewThe location was wonderful as it was around the corner from St.Stephens Basilica with lots of restaurants, cafes, ice cream shops. Staff was friendly, professional and efficient. The room spacious, the bed comfortable, the room temperature good. A restaurant for the wonderful buffet and dinner. Rooftop bar nice bit steps to climb once off the elevator so keep that in mind,
Nothing. Would be very nice if there was an area albeit event small in the 1st floor restaurant available for guests to enjoy just a drink and not have to take it to the lobby.
Dear Marilyn, thanks a lot for taking time to send u Feedback about your stay with us. We are glad to hear, that you liked our Hotel Royal and restaurants. Please visit us soon again, all the best, your Hotel Royal & Team
Reviewed: 21 August 2025 · Stayed in August 2025
Verified reviewlocation was great all staff members were helpful
Dear Mohammad, thank you for your review. We are pleased that you enjoyed your stay with us. Please visit us again, all the best from Hotel Royal and the whole Team
Reviewed: 20 August 2025 · Stayed in August 2025
Verified reviewIt was everything we could have wished for. Friendly staff, clean and in good condition. The Italian restaurant-Firenze. The rooms have thick walls and doors. There is an external steel roller shutter which can be lowered over the rooms window to block out all light and noise from outside.
The roof top bar was closed for 2 weeks holiday. 4th to 18th August 2025.
Dear Mark, thank you very much for your great rating. We are pleased that you enjoyed the city and our Hotel Royal. So you have a reason more to coming back to visit our Settimo Cielo :-) All the best, your Hotel Royal and Team
Reviewed: 19 August 2025 · Stayed in August 2025
Verified reviewIdeal location, friendly staff
Dear Juan, thanks a lot for your great rating. We hope to see you soon again. Best wishes from Hotel Royal and Team
Reviewed: 19 August 2025 · Stayed in August 2025
Verified reviewThe room was very functional and a good size. The shower and plumbing were amazing.
Perhaps it was the wrong time of the year but the location is very touristy. It is well serviced by transport however.
Dear Elizabeth, thank you for your review. We are happy to hear that you liked our Hotel Royal and enjoyed your stay with us. Hopefully we could welcome you in the near future again. All the best, your Hotel Royal
Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewLocation
Air conditioning unit was very bad
Dear Mohanad, thank you for your review. We are sorry that the aircondition was not working correctly, we checked it already with our technicians. We hope to see you again in the near future, all the best- your Team from Hotel Royal
Reviewed: 16 August 2025 · Stayed in August 2025
Verified reviewReviewed: 16 August 2025 · Stayed in August 2025
Verified reviewLocation
Air condition, noise, vegetables not to taste
Dear Florin, thank you for your Feedback about your stay with us. We hope to welcome you again and send you best regards from Vienna. Your Hotel Royal
Reviewed: 10 August 2025 · Stayed in August 2025
Verified reviewPerfect location
Dear Marian, thank you for your stay with us. We are happy to hear that everything was fine during your stay. All the best from Vienna. Hotel Royal and Team
Reviewed: 10 August 2025 · Stayed in July 2025
Verified reviewReviewed: 9 August 2025 · Stayed in July 2025
Verified reviewReviewed: 9 August 2025 · Stayed in July 2025
Verified reviewMille grazie for this great rating. We hope to see you soon again, all the best from Vienna! Your Hotel Royal and Team
Reviewed: 8 August 2025 · Stayed in July 2025
Verified reviewReviewed: 8 August 2025 · Stayed in August 2025
Verified reviewThe location and the breakfast
Nothing g it was all very lovely
Dear Louise, thank you very much for your great rating. It was a pleasure having you as our guest. Please visit us soon again. Warm regards from hot Vienna, your Hotel Royal and Team
Reviewed: 7 August 2025 · Stayed in July 2025
Verified reviewLocation ... very central and convenient
Breakfast, the breakfast area is too small for guests. the quality of food did not meet our expectation especially the juice. however, the staff are so pleasant and helpful
Dear Haya, thank you for your review and your impression about our breakfast room. We are sorry, that the breakfast does not meet your expectations, To improve our service it would be good to know why. We hope to see you soon again and remain with best regards, your Team from Hotel Royal
Dear Haya, thank you for your review and your impression about our breakfast room. We are sorry, that the breakfast does not meet your expectations, To improve our service it would be good to know why. We hope to see you soon again and r… Show more
Reviewed: 5 August 2025 · Stayed in August 2025
Verified reviewLocation Staff
Breakfast Room service
Reviewed: 5 August 2025 · Stayed in July 2025
Verified reviewLocation! Location! Location! Staff are very friendly!
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