It is a “do it yourself” everything! Check yourself in. Hotel tries to be chic and cool with speakers in room??? Wifi was not good at all in my room. Had to go to lobby. Just wasn’t a good stay for me. Hallway is really dark! Black!

Location was good

Stayed in August 2025

To have tea & coffee in room

Fantastic that I was able to check in my room early

Stayed in August 2025

The shower door opens into the toilet, and there is no place to put a foot towel. There is no minibar.

Perfect location, Stefandom is a 10-minute walk away. The room is clean, the bed linen and towels are perfectly white, the bed is comfortable, and there are plenty of pillows. Friendly staff.

Stayed in August 2025

The way the toilet and shower are in the room, behind only glass, was a little awkward. The fixtures themselves were nice, but the layout of them in the room was unusual.

Room was clean and modern. Good amenities. The bar and the rooftop were nice additions.

Stayed in August 2025

Great hotel easy access to all of the restaurants and bars in city even walking distance

Ruby Lissi is a great place to stay nice clean hotel rooms the staff are very friendly

Stayed in August 2025

I like the personal touch. while the bar staff helped me check in, the default approach is through two ipads on the reservation desk and via an app. it worked, but I arrived late and tired and would have appreciated a friendly receptionist for support on arrival...

Breakfast was different and tasty. A nice international selection. Reasonably good coffee. Barista coffee service was good. Comfy louge chair area where I work for the afternoon on checkout. I'd definitely stay again.

Stayed in July 2025

The hallway color was depressing Breakfast price was too high Room location was too far from the elevators

Location LOCATION quite

Stayed in August 2025

Would be better to have kettle+tea in the rooms. Also daily cleaning, not 2 times a week would make a difference.

Location

Stayed in August 2025

There was no telephone service from the reception and the bathroom with the glass quite inconvenient . Also it was hot in Vienna in August and there is no refrigerator

Stayed in August 2025

We get Different room than we booked, noisy at night… we missed draft beer at the bar

Comfy bed, great shower, kind and nice personal, tasty breakfast

Stayed in August 2025

Nothing

No breakfast, location ideal

Stayed in June 2025

Bathroom

Excdllent location!

Stayed in July 2025

Work on going but would love to have had access to outside area for drinks

Loved the design and ambiance of the hotel, reception and dinning area The staff were extremely helpful and engaging. Location was close to various areas of Vienna

Stayed in July 2025

We had a bit of a messy start but it was just an unlucky day - the staff was WONDERFUL and really did their best to fix everything.

The staff is amazing, was super accomodating of you needs - we had a slight complaint towards something in the facility and we were taken serious from first second and the staff helped solve the situation which really make you feel like you matter! They have a very thematic interior and if you’re into that they go full out on that. The location is TOP! You can literally walk to everything - BIG big recommendation from here.

Stayed in June 2025

Small rooms that didn’t have a minibar, and the bar staff were not very friendly.

The Location next to the subway station, supermarket and places to eat.

Stayed in July 2025

In the begining, hard to find the room but you learn.

Very helpfull personal. Good and various breakfast. One evening, a band played very nice jazz. Creative design in the hotel. The staff made good drinks. Happy place.

Stayed in July 2025

perfect

Stayed in May 2025

Rooms are a little smaller for longer stays. Should be ok for shorter stays.

Walking distance to historic center. Rooms are clean and comfortable. Lobby and bar are very nice. They have a small galley on each floor where they have free coffee, tea or hot water. Staff are very nice and accommodating.

Stayed in June 2025

Some banging noise early in the mornings (maybe from the kitchen or current renovations), could have had a bit more breakfast variety for that price tag

Excellent location for reaching the inner city on foot, good air conditioning during the heat wave, smooth check in/out, cleanliness

Stayed in June 2025

- not easy to find when coming with a car. Hopefully, they have a discount price for a public parking nearby but still pricey

- great location within Vienna’s center - big room - good breakfast - Check in can be done on a screen

Stayed in June 2025

Entrance was a bit unwelcoming but once inside it was great.

Excellent location for public transport and exploring on foot. Rooms have a great shower and are clean and comfortable. Overall hotel had all the facilities we needed Very easy check in and check out too!

Stayed in June 2025

Pillow was not comfortable.

Excellent location, bed was comfortable

Stayed in June 2025

No mini fridge in room. Or somewhere you can get ice.

Location only short 10 minutes walk to main Center and 2 mins away from train station. Great location

Stayed in June 2025

No Tea pot, tea making in the room

Breakfast was fine

Stayed in May 2025