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Reviews of Hotel Rupertihaus 3 stars

Hof 12, 9844 Heiligenblut, Austria

#8 of 9 hotels in Heiligenblut

Guests' Choice

Review score

Based on 52 hotel reviews

7.8

Score breakdown

  • Cleanliness

    8.3

  • Comfort

    8.2

  • Location

    9.2

  • Facilities

    7.5

  • Staff

    8.4

  • Value for money

    7.8

  • Free WiFi

    9.4

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Showing 1 – 25

  • Reviewed: 17 August 2025

    9.0
    excelent location, very helpful owners, good food, amazing view of Glossglockner
    • Leisure trip
    • Family with young children
    • Double Room with Balcony
    • Stayed 3 nights

    delicious breakfast, excellent location - central

    Stayed in August 2025

  • Reviewed: 11 August 2025

    8.0
    Comfortable hotel close to the centre of Heiligenblut
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    We stayed there at a quiet time and all was good for the price. The restaurant food was modest but satisfying and dependable fare for us.

    We had a very pleasant stay at Hotel Rupertihaus. The staff were friendly and helpful on check in. The rooms have older decor, but bed, mattress, sheets were new and clean and the bathroom was clean with a nice shower. Had a very nice and restful sleep. We got a park right in front of the hotel. The location is excellent, just a short walk to the centre of the village. The breakfast was nice. We ate in the restaurant, which was simple and we enjoyed our meal. The view from the restaurant to the church is fantastic.

    Stayed in August 2025

  • Reviewed: 7 September 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    Needs redecoration.

    Good location.

    Stayed in September 2024

  • Reviewed: 26 August 2024

    9.0
    Room with a view
    • Leisure trip
    • Couple
    • Double Room with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    Could use some tlc

    Excellent location with a fantastic view of the church and Grossglockner from our balcony and the restaurant terrace

    Stayed in August 2024

  • Reviewed: 18 June 2024

    8.0
    Great views!
    • Leisure trip
    • Couple
    • Double Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    Check out time at 10am.

    A cozy atmospheric hotel. It is worth taking a room with a balcony, the views are fantastic. Comfortable bed. Basic breakfast, enough to start the day. Shops and restaurants right next door.

    Stayed in June 2024

  • Reviewed: 25 May 2024

    8.0
    A good and clean hotel in a good location.
    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 1 night

    nothing to complain

    staff attended us very well. friendly staff tried to meet your demand. comfy bed and pillows.

    Stayed in May 2024

  • Reviewed: 22 September 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Breakfast was limited . It could have been topped up more often during service. Having said that what we had was good.

    Great location. Clean and comfortable rooms with a balcony.

    Stayed in September 2023

  • Reviewed: 7 September 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Clean well organised authentic small hotel. In the most beautiful setting. Good breakfast.

    Stayed in September 2023

  • Reviewed: 19 August 2023

    9.0
    Superb
    • People with friends
    • Large Double Room
    • Stayed 1 night
    • Submitted via mobile

    Additional bed, which was pull-out couch was very hard and uncomfortable.

    Hotel is just before Glossglockner, with beatiful view at the mountains. Room very clean, breakfast was tasty.

    Stayed in August 2023

  • Reviewed: 13 August 2023

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    The prices fort dinner were kinda high.

    The host was very friendly and helped me out cause i originally booked other term.

    Stayed in July 2023

  • Reviewed: 9 July 2023

    7.0
    Beautiful terrace with views of the mountains
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    The bathrooms are old and need renovating. Our evening meal was very average.

    Beautiful terrace overlooking the mountains. The property has lots of character. The location is great, right in town.

    Stayed in June 2023

  • Reviewed: 19 June 2023

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Large Double Room
    • Stayed 1 night
    • Submitted via mobile

    Reception staff seemed angry and too busy performing kitchen duties. Reception check out efficiency was not up to Booking standards. English not spoken as they listed Room was clean, but entry way near restaurant was in need of cleaning and junk removal.

    the hotel location near south end of Grossglockner and their parking was great!

    Stayed in June 2023

  • Reviewed: 12 June 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night

    The location of the hotel is right near the Grossglockner road as we were looking for. Free parking right in front of hotel. You need to take few steps to get into lobby. Hotel building/decor is old style but had its own charm. Rooms were well maintained and clean. We liked the beds. Firmness exactly to our liking. Shower was excellent as well. We had dinner at restaurant. Limited vegetarian choices for some of family members. But meat choices we had were delicious. Owner/manager understood english very little, however, left no reason to complain about his hospitality. He made every attempt to understand us, engage with us, to keep us happy during our stay. Google translate worked well in this process. Our family really appreciated owners effort and hospitality.

    Stayed in June 2023

  • Reviewed: 12 June 2023

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Room decoration was quite worn out but ok.

    The room had a great mountain view from window and balcony. Bed was comfortable to sleep. Breakfast was ok.

    Stayed in June 2023

  • Reviewed: 8 October 2022

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    access to extra blanket

    excellent location

    Stayed in October 2022

  • Reviewed: 17 September 2022

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room with Balcony
    • Stayed 1 night

    Very good breakfast, friendly hosts, nice location.

    Stayed in August 2022

  • Reviewed: 3 January 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room with Balcony
    • Stayed 5 nights
    • Submitted via mobile

    The hospitality of the staff, the room and the location were great. Also the food was delicious.

    Stayed in January 2025

  • Reviewed: 22 September 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Double Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    Stars

    Ceiling in the room

    Stayed in September 2024

  • Reviewed: 19 August 2024

    4.0
    A shambles
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    1. It took 20 minutes to find somebody to check us in. Reception was in darkness when we arrived and a note stated the staff would be downstairs in the restaurant. I walked around the restaurant, twice, calling hello loudly into the kitchen but no one seemed to be there. Some people were sitting on the terrace drinking. I went out to them and one of them told me the place wasn’t open yet (this was after check in time). I explained I’d booked a room so she said she’d phone someone to come and check me in. That took a good while, but all in all it was 20 mins. Crazy! 2. Every time we used the sink in the bathroom, we got soaked as it sprayed everywhere. 3. The loo was separate from the bathroom with no sink in the loo room so one had to touch the door handle with unwanted hands to get to the basin. Not very hygenic. 4. Whilst in bed a large heavy board fell off the wall onto a table and the bed, damaging a couple of our belongings on the table (not too important) and injuring my partner’s leg. The board was attached to the wall with some sort of adhesive to hide damage to the wall that was in need of repair. I went downstairs to tell the people running the hotel what had happened. They were very concerned about the board falling off the wall but not at all interested in my partner’s leg. In fact they didn’t react at all when I told them it had landed on his leg. They sent someone up to look at it who looked shocked at the situation with the board, said it needed more adhesive or had been stuck up with adhesive, pulled the curtains across the wall to cover the damage on the wall, also said nothing when I explained yet again about it causing injury to my partner’s leg, and left the room with the board. We had a 12 hour motorbike journey to do the following day and no one working at the hotel (who knew we came by bike) seemed bothered. We thought they’d at least ask how bad his leg was or be offered some compensation. But nothing.

    Great location for the Großglockner Comfortable bed

    Stayed in August 2024

  • Reviewed: 18 August 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Absolutely great location and amazing room balcony view, amazing view from the breakfast terrace. Very nice host.

    Stayed in August 2024

  • Reviewed: 23 July 2024

    5.0
    Passable
    • Leisure trip
    • Couple
    • Double Room with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    The constant smell of cigarette smoke. Dinner was awful, over cooked steak, wanted rare and got well done. The mixed veggies were like a stew, not nice at all. When complaint about it he argued about it. It completely spoiled our 40th weeding Anniversary weekend.

    The view

    Stayed in July 2024

  • Reviewed: 12 October 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    Wry nice

    Stayed in September 2023

  • Reviewed: 2 October 2023

    10
    Lovely place.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    Room was beautiful, location was perfect. He view from the room was exceptional.

    Stayed in September 2023

  • Reviewed: 10 September 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    The host was great. Room was clean and bigger than expected. View from the balcony is amazing. The breakfast was also good. Recommendations!

    Stayed in September 2023

Showing 1 – 25

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