Reviews of Hotel Sacher Baden 4 stars
Helenenstraße 55, 2500 Baden, Austria

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Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewReviewed: 23 August 2025 · Stayed in August 2025
Verified reviewReviewed: 13 August 2025 · Stayed in August 2025
Verified reviewThank you very much for the wonderful feedback! We are delighted to hear that you enjoyed the harmonious blend of tradition and modernity at our hotel, and that you had a pleasant and relaxing weekend with lovely walks and excursions. We look forward to welcoming you again soon! Best regards, Team Hotel Sacher Baden
Thank you very much for the wonderful feedback! We are delighted to hear that you enjoyed the harmonious blend of tradition and modernity at our hotel, and that you had a pleasant and relaxing weekend with lovely walks and excursions. We lo… Show more
Reviewed: 31 July 2025 · Stayed in July 2025
Verified reviewperfect as usual
Dear Guest, Thank you very much for taking the time to leave us such a fantastic review! We are thrilled to hear that you rated our staff, cleanliness, location, facilities, comfort, and value for money all with a perfect 10. Your positive feedback is a great motivation for our entire team to continue delivering the best possible experience for our guests. We look forward to welcoming you again soon and wish you all the best until then! Best regards, The Hotel Sacher Team
Dear Guest, Thank you very much for taking the time to leave us such a fantastic review! We are thrilled to hear that you rated our staff, cleanliness, location, facilities, comfort, and value for money all with a perfect 10. Your positiv… Show more
Reviewed: 10 July 2025 · Stayed in July 2025
Verified reviewA beautiful hotel near Baden. The apartment with balcony was good, but it is good to note that not all rooms have air conditioning in case of warm weather. The restaurant and breakfast were very good and the customer service was very friendly.
Reviewed: 7 July 2025 · Stayed in July 2025
Verified reviewexcellent, as usual
Reviewed: 6 July 2025 · Stayed in July 2025
Verified reviewReviewed: 26 June 2025 · Stayed in June 2025
Verified reviewReviewed: 24 June 2025 · Stayed in June 2025
Verified reviewExcellent location, very attentive and friendly staff, excellent dinner,
Breakfast needed more effort for choice
Thank you very much for your wonderful review and your kind words about our hotel, the location, our team, and the dinner. We’re truly delighted to hear that you enjoyed your stay with us and that our service and facilities met your expectations. We also appreciate your feedback regarding the breakfast selection. Please know that we take such suggestions seriously and are always looking for ways to improve. Your input helps us better tailor our offerings to the needs of our guests. We would be happy to welcome you back again in the future! Best regards, Hotel Sacher Baden Team
Thank you very much for your wonderful review and your kind words about our hotel, the location, our team, and the dinner. We’re truly delighted to hear that you enjoyed your stay with us and that our service and facilities met your expecta… Show more
Reviewed: 4 June 2025 · Stayed in June 2025
Verified reviewextra friendly staff, room design. toilet facility was build as addendum to the bathroom with two soudproof doors between the room and toilet. never seen it in a hotel. such a clever design. hotel furniture at the lobby was all Vienna vintage style, very chick. Surroundings were all luxurious villas and overlooking hotel was magnificent cliff.
Thank you very much for your wonderful review and kind words! We are delighted to hear that you appreciated our especially friendly staff, the room design, and the clever layout of the bathroom and toilet with the soundproof doors. Your recognition of the Vienna vintage-style furniture in our lobby means a lot to us as well. We’re also glad you enjoyed the luxurious surroundings and the stunning cliff overlooking the hotel — such details truly make a stay special. We look forward to welcoming you back again soon! Warm regards, Team Sacher Baden
Thank you very much for your wonderful review and kind words! We are delighted to hear that you appreciated our especially friendly staff, the room design, and the clever layout of the bathroom and toilet with the soundproof doors. Your r… Show more
Reviewed: 21 May 2025 · Stayed in April 2025
Verified reviewExcellent breakfast!
Thank you so much for your wonderful feedback! We're delighted to hear that you had a perfect stay and appreciated the free parking, our excellent breakfast, and especially the friendliness of our staff. A special thank you for your kind words about Vesna – she will be very happy to hear them! We look forward to welcoming you back soon. Best regards, Team Hotel Sacher Baden
Thank you so much for your wonderful feedback! We're delighted to hear that you had a perfect stay and appreciated the free parking, our excellent breakfast, and especially the friendliness of our staff. A special thank you for your kin… Show more
Reviewed: 18 May 2025 · Stayed in May 2025
Verified reviewReviewed: 4 May 2025 · Stayed in April 2025
Verified reviewReviewed: 1 March 2025 · Stayed in February 2025
Verified reviewReviewed: 26 February 2025 · Stayed in February 2025
Verified reviewReviewed: 20 February 2025 · Stayed in February 2025
Verified reviewReviewed: 23 December 2024 · Stayed in December 2024
Verified reviewVery clean, comfortable beds, excellent breakfast.
Reviewed: 13 December 2024 · Stayed in December 2024
Verified reviewbreakfast, staff
Noisy room, insects in the room!!!!!!! please show the window,room 209
Thank you for your feedback. We are pleased to hear that you were satisfied with the breakfast and our staff. However, we deeply regret that your room did not meet your expectations. Please accept our sincerest apologies for the noise and the issue with insects. This is certainly not the standard we aim to provide. We will immediately look into the situation in room 209 and ensure that these concerns are addressed. If you decide to stay with us again, please don't hesitate to let us know, and we will make sure to assign you a quieter and more comfortable room. Thank you again for sharing your experience, and we hope to have the opportunity to welcome you back in the future. Team Sacher
Thank you for your feedback. We are pleased to hear that you were satisfied with the breakfast and our staff. However, we deeply regret that your room did not meet your expectations. Please accept our sincerest apologies for the noise and t… Show more
Reviewed: 12 December 2024 · Stayed in December 2024
Verified reviewReviewed: 6 December 2024 · Stayed in December 2024
Verified reviewReviewed: 3 December 2024 · Stayed in November 2024
Verified reviewall, it was splendid , as usual
nothing negative
Thank you and hope we see you Team Sacher
Reviewed: 3 December 2024 · Stayed in December 2024
Verified reviewExtremely warm and comfortable. Lovely bedroom and very comfortable bed. Nice quality bedding and towels. Lovely restaurant for dinner and a fabulous breakfast with a great choice included in the room rate. Doggy friendly. 10/10
Nothing.
Dear Christopher Thank you so much for your wonderful review! We're thrilled to hear that you had such a comfortable and enjoyable stay with us. It's great to know that you appreciated the cozy bedroom, high-quality bedding, and our breakfast selection. We're also happy that your dog had a pleasant time! Your feedback means a lot to us, and we're delighted to have earned a perfect rating from you. We look forward to welcoming you back again soon! Thank you once more! Team Sacher
Dear Christopher Thank you so much for your wonderful review! We're thrilled to hear that you had such a comfortable and enjoyable stay with us. It's great to know that you appreciated the cozy bedroom, high-quality bedding, and our… Show more
Reviewed: 26 November 2024 · Stayed in November 2024
Verified reviewThe style and history
The fitness space was inadequate and not functional
Dear Joseph Thank you for your review and for highlighting the style and history of our hotel! We are glad that these aspects of your stay stood out positively. We regret, however, that the fitness area did not meet your expectations. Your feedback is important to us, and we will review the condition and equipment of the fitness room to ensure it meets the desired standard going forward. We hope to welcome you back soon and appreciate your valuable feedback. Team Sacher
Dear Joseph Thank you for your review and for highlighting the style and history of our hotel! We are glad that these aspects of your stay stood out positively. We regret, however, that the fitness area did not meet your expectations. You… Show more
Reviewed: 14 October 2024 · Stayed in October 2024
Verified review