Reviews of Hotel Sacher Wien 5 stars
Philharmoniker-Straße 4, 01. Innere Stadt, 1010 Vienna, Austria
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Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewLocation amazing Rooms nice Staff welcoming and helpful
nothing
Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewOur stay was wonderful from start to finish. Beautiful rooms, kind and helpful staff, as well as delicious food. The Hotel Sacher was an amazing place to stay in Vienna and we hope to return in the future.
We liked everything.
Thank you so much for your wonderful review, Katherine! We are delighted to hear that you enjoyed your stay, from our beautiful rooms to our kind staff and delicious food. It’s fantastic to know that the Hotel Sacher added to your experience in Vienna. We truly hope to welcome you back in the future for another memorable stay. Best regards, Andreas Keese General Manager
Thank you so much for your wonderful review, Katherine! We are delighted to hear that you enjoyed your stay, from our beautiful rooms to our kind staff and delicious food. It’s fantastic to know that the Hotel Sacher added to your experien… Show more
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewReviewed: 23 August 2025 · Stayed in August 2025
Verified reviewHotel Sacher is culture rather than ‚just‘ a hotel. Every member of their staff is professional and gives you best possible care. We have spent wonderful girltime with my best friend and felt like princesses ❤️
I would wish that guests would show a bit more respect and appreciation towards the history of the place, the care and effort of every staff member and dress properly 😁
Thank you so much for your wonderful review, Martina! We're delighted to hear that you and your best friend enjoyed your stay and experienced the unique culture of Hotel Sacher. Our team is dedicated to providing the best possible care, and it's rewarding to know that their efforts contributed to your fantastic "girltime". We appreciate your thoughtful feedback and hope to have the pleasure of welcoming you back to Hotel Sacher in the future for another memorable stay. Best regards, Andreas Keese General Manager
Thank you so much for your wonderful review, Martina! We're delighted to hear that you and your best friend enjoyed your stay and experienced the unique culture of Hotel Sacher. Our team is dedicated to providing the best possible car… Show more
Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewLocation, friendly and helpful staff, amazing food
Reviewed: 21 August 2025 · Stayed in August 2025
Verified reviewReviewed: 21 August 2025 · Stayed in August 2025
Verified reviewLocation, interesting interior design, nice rooms looking very premium with tall ceilings. Room size is a bit small but the tall ceilings help feel a bit better. Great staff offers support at every stage - makes you feel really nice.
Mattress was not comfortable: looks old, too soft and losing shape making it quite bad to sleep on. For the price of the room I find this unacceptable. Been in a few different rooms - all the same. Price of breakfast is too high even for this type of property - personal opinion.
Dear Ivaylo, Thank you so much for your kind review and for sharing your detailed feedback with us! We are delighted to hear that you appreciated our location, interior design, and especially the support from our great staff. We always strive to make our guests feel welcome and comfortable. However, we regret to learn about your disappointment with the mattress and breakfast pricing. Your comments are very important to us, and we will certainly review the condition of our mattresses to ensure a restful night's sleep for all of our guests. We hope to have the pleasure of welcoming you back to the Sacher in the future and thank you again for your valuable input. Best regards, Andreas Keese General Manager
Dear Ivaylo, Thank you so much for your kind review and for sharing your detailed feedback with us! We are delighted to hear that you appreciated our location, interior design, and especially the support from our great staff. We always st… Show more
Reviewed: 14 August 2025 · Stayed in July 2025
Verified reviewA class act, This place goes beyond a hotel, for the price you really do get an experience. It is very historical, you can basically learn about the room you’re staying in most of them have names. Very clean the bathroom was like its own room. staff are awesome, the staff on every level are very friendly and helpful. Really all of them go above and beyond Food at all the restaurants was awesome and the cake(also historical) is addictive Really when you consider how many “5 star” hotels with a price tag have so many things wrong this place is clearly run well and offers everything
Dear Reviewer, Thank you so much for your fantastic review! We are thrilled to hear that you enjoyed your stay at the Hotel Sacher Wien and appreciated the unique historical ambience. It's wonderful to know that our staff made your experience even more memorable and that you enjoyed the food in our restaurants and found the Original Sacher-Torte irresistible. Your kind words truly mean a lot to us. We look forward to welcoming you back soon for another unforgettable experience. Best regards, Andreas Keese General Manager
Dear Reviewer, Thank you so much for your fantastic review! We are thrilled to hear that you enjoyed your stay at the Hotel Sacher Wien and appreciated the unique historical ambience. It's wonderful to know that our staff made your exp… Show more
Reviewed: 8 August 2025 · Stayed in August 2025
Verified reviewLocation
Nothing
Dear Reviewer, Thank you very much for your wonderful feedback! We would be delighted to welcome you at the Hotel Sacher Wien again soon. Until then, we wish you all the best! Kind regards, Andreas Keese, General Manager
Reviewed: 6 August 2025 · Stayed in May 2025
Verified reviewReviewed: 27 July 2025 · Stayed in June 2025
Verified reviewEverything Was very Good, except service at Breakfast . Much to slow delivery of the ordered ala carte dusjes, we had to remind several times during breakfast several days
Dear Reviewer, Thank you very much for your wonderful feedback! However we would like to apologize for the inconveniences mentioned and will certainly follow up your comment within our breakfast team. We would be delighted to welcome you at the Hotel Sacher Wien again soon. Until then, we wish you all the best! Kind regards, Andreas Keese, General Manager
Dear Reviewer, Thank you very much for your wonderful feedback! However we would like to apologize for the inconveniences mentioned and will certainly follow up your comment within our breakfast team. We would be delighted to welcome you at… Show more
Reviewed: 24 July 2025 · Stayed in July 2025
Verified reviewAmazing service, great concierge, an emblematic institution, all very well taken care of
Only too strong perfume in one of the lobby rooms
Dear Reviewer, Thank you very much for your wonderful feedback! We would be delighted to welcome you at the Hotel Sacher Wien again soon. Until then, we wish you all the best! Kind regards, Andreas Keese, General Manager
Reviewed: 15 July 2025 · Stayed in July 2025
Verified reviewReviewed: 14 July 2025 · Stayed in July 2025
Verified reviewReviewed: 14 July 2025 · Stayed in July 2025
Verified reviewService food help
One day didn’t do our room
Dear Reviewer, Thank you very much for your wonderful feedback! However we would like to apologize for the inconveniences mentioned and assure you that we will follow up your comments within the team. We would be delighted to welcome you at the Hotel Sacher Wien again soon. Until then, we wish you all the best! Kind regards, Andreas Keese, General Manager
Dear Reviewer, Thank you very much for your wonderful feedback! However we would like to apologize for the inconveniences mentioned and assure you that we will follow up your comments within the team. We would be delighted to welcome you at… Show more
Reviewed: 12 July 2025 · Stayed in July 2025
Verified reviewBath and bed shit
Dear Reviewer, Thank you very much for your wonderful feedback! We would be delighted to welcome you at the Hotel Sacher Wien again soon. Until then, we wish you all the best! Kind regards, Andreas Keese, General Manager
Reviewed: 8 July 2025 · Stayed in July 2025
Verified reviewReviewed: 28 June 2025 · Stayed in June 2025
Verified reviewReviewed: 20 June 2025 · Stayed in June 2025
Verified reviewReviewed: 18 June 2025 · Stayed in June 2025
Verified reviewPerfect location, spacious room and great breakfast
Dear Reviewer, Thank you very much for your wonderful review and your detailed experiences! I will be happy to forward your kind words to my team. It is wonderful to hear that you enjoyed your stay at the SACHER to the fullest. It would be our pleasure to welcome you back to the Hotel Sacher Wien soon. Please do not hesitate to contact us at any time if you have any questions or wishes. Until then, we wish you all the best! Kind regards, Andreas Keese General Manager
Dear Reviewer, Thank you very much for your wonderful review and your detailed experiences! I will be happy to forward your kind words to my team. It is wonderful to hear that you enjoyed your stay at the SACHER to the fullest. It would … Show more
Reviewed: 10 June 2025 · Stayed in May 2025
Verified reviewReviewed: 8 June 2025 · Stayed in June 2025
Verified reviewReviewed: 6 June 2025 · Stayed in June 2025
Verified reviewReviewed: 29 May 2025 · Stayed in May 2025
Verified reviewbest hotel ever!!!!!!!
Dear Katinka, Thank you very much for your wonderful feedback! We would be delighted to welcome you at the Hotel Sacher Wien again soon. Until then, we wish you all the best! Kind regards, Andreas Keese, General Manager
Reviewed: 24 May 2025 · Stayed in May 2025
Verified review