Reviews of Hotel Sans Souci Wien 5 stars
Burggasse 2, 07. Neubau, 1070 Vienna, Austria
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Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewReviewed: 24 August 2025 · Stayed in August 2025
Verified reviewMy stay was very pleasant. I really enjoyed the calm and peaceful atmosphere, and the reception staff were very kind and welcoming, which made the experience even better
Nothing to complain about
Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewReviewed: 21 August 2025 · Stayed in August 2025
Verified reviewOverall, it was an amazing stay. I really enjoyed the breakfast, and the room looked nice and was very spacious as well. The location was also very good, with a supermarket next door for some essentials, and a metro station (Volkstheater) within close walking distance that can get you anywhere using Wiener Linien. The staff were extremely nice as well, and were always very helpful with everything during our stay.
There appears to be a lot of dust in the air (possibly due to the air conditioner) that accumulates in the nose during sleeping, which was visible when sneezing upon waking up, which wasn't pleasant to see. So my recommendation would be to clean that a bit more often, if possible.
Reviewed: 20 August 2025 · Stayed in July 2025
Verified reviewReviewed: 20 August 2025 · Stayed in August 2025
Verified reviewAbsolutely fantastic hotel with friendly and helpful staff, excellent spotless and spacious rooms, delicious breakfast with variety of food. The beautiful bathroom had a separate washing toilet behind the glass, a spacious shower compartment and a modern bathtub. We had a beautiful room with balcony on 5th floor, very quiet. The bed was very large and extremely comfortable, the sheet and duvet cover were so delicate and soft to touch that it was a mere pleasure to dive into them each night.
Minor issues like: 1. slightly too little space in the wardrobe (there was actually no drawer, just some shelves and a bar), 2. I would be happier with a bedside cabinet (instead of a table) where I could put all my small belongings and keep them there neat during our stay.
Reviewed: 20 August 2025 · Stayed in August 2025
Verified reviewBreakfast and location are fabulous but the spa is also incredible. I love swimming in the pool after spending a day sightseeing in the heat and the massage therapists are some of the best anywhere.
Everything was great. Staff is friendly and incredibly helpful. They provided fantastic advice and responded to several requests before we arrived. Their restaurant received were really good.
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewReviewed: 18 August 2025 · Stayed in August 2025
Verified reviewAmazing location Amazing breakfast and staff
Everything was perfect
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewReviewed: 17 August 2025 · Stayed in August 2025
Verified reviewReviewed: 16 August 2025 · Stayed in August 2025
Verified reviewService brilliant, food excellent, room comfortable, spa and leisure facilities (especially pool) great.
Nothing
Reviewed: 13 August 2025 · Stayed in August 2025
Verified reviewReviewed: 13 August 2025 · Stayed in August 2025
Verified reviewGreat staff, great rooms, great bathrooms, great breakfast.
Reviewed: 12 August 2025 · Stayed in July 2025
Verified reviewEverything was great, the staff, the service, the staff was great
Nothing in particular! We have an issue with the garage and the bellboy that takes our car but the manager solve it quickly.
Reviewed: 11 August 2025 · Stayed in August 2025
Verified reviewEverything! Absolutely best hotel hands down
Nothing
Reviewed: 11 August 2025 · Stayed in August 2025
Verified reviewReviewed: 10 August 2025 · Stayed in August 2025
Verified reviewReviewed: 9 August 2025 · Stayed in August 2025
Verified reviewExcellent friendly staff and excellent location . Hotel is clean and comfortable . Breakfast was excellent
Reviewed: 9 August 2025 · Stayed in August 2025
Verified reviewThe service was nad. We did not receive adjacent rooms, even though we are a family and requested two adjoining rooms, so each room ended up on a different and distant floor. Although we returned and asked again for adjacent rooms, our request was not granted, and they even gave us a room with steep stairs, despite the fact that someone have disabilities and medical limitations. We will not return there again.
Dear S dabu, Thank you for taking the time to share your feedback with us. We deeply regret to hear that your experience at Hotel Sans Souci Wien did not meet your expectations. We sincerely apologize for the inconvenience caused regarding the room allocation. Unfortunately, the room category you selected does not offer the option of connecting or adjacent rooms, and we did not receive any prior request indicating your preference for rooms with a connecting door. This limited our ability to meet your expectations in this regard. We also regret that we were unable to provide a room better suited to your needs upon arrival. Although we were fully booked on the day of check-in, we acknowledge that we should have responded more promptly and attentively after being informed of your requirements. Please accept our sincerest apologies for the discomfort this may have caused. Please be assured that we take your comments seriously and will review our internal processes to improve the clarity of room information and to ensure more attentive support in similar situations in the future. We thank you once again for your feedback and regret that we were not able to offer you a more pleasant stay. Yours sincerely, Martin Thyri Hotel Director
Dear S dabu, Thank you for taking the time to share your feedback with us. We deeply regret to hear that your experience at Hotel Sans Souci Wien did not meet your expectations. We sincerely apologize for the inconvenience caused regarding… Show more
Reviewed: 7 August 2025 · Stayed in July 2025
Verified reviewEverything: the stately rooms; the art and decor, the meals, the sauna and spa, the massage, the access to museums and historical sites, the comfortable beds and welcoming staff.
Nothing
Reviewed: 5 August 2025 · Stayed in August 2025
Verified reviewLocation. Standard of rooms and staff.
Nothing!
Reviewed: 5 August 2025 · Stayed in August 2025
Verified reviewThis is one of the best hotels I have stayed in and the stand out feature was the staff who could not have been more friendly and helpful.
Reviewed: 5 August 2025 · Stayed in August 2025
Verified reviewReviewed: 4 August 2025 · Stayed in July 2025
Verified review