Beautiful place with amazing spa facilities and delicious food. We would definitely recommend going there. 🤩

Stayed in August 2025

Nothing

The hospitality is great, all the facility is very child friendly and the food is great! The owner is so nice and the music evening was great with him playing specially for us Hava Nagila! All the staff is helpful and we felt better than at home! The area is beautiful and we did great walks in the mountains. We will definitely return!

Stayed in August 2025

familliar and beautiful garden

Stayed in August 2025

Excellent spa facilities and lovely garden. Lucy was very helpful and friendly. The breakfast was very good.

Stayed in August 2025

Great facility, wonderful pool and wellness area.

Stayed in June 2025

I loved the place and I'll definitely come again! Beautiful venue, great breakfast, spacious sauna, and a comfortable room!

Stayed in February 2025

There was nothing. We would like to come again.

Friendly and open to assist staff. Wellness included in the price and delicious breakfast.

Stayed in February 2025

-

We had a fantastic stay at Hotel Schartner! The staff, especially the receptionist, were incredibly kind and welcoming, making us feel right at home. The breakfast was delicious with plenty of options, and the hotel’s location couldn’t be better—close to a supermarket and just a short distance from the ski area, perfect for a family trip. Our suite was spacious and cozy, and the private infrared cabin was a highlight, offering the perfect way to relax after skiing. Overall, a wonderful, child-friendly hotel with great amenities and an unbeatable location. Highly recommended!

Stayed in January 2025

Excellent staff and very attentive host Very good local food with a twist

Stayed in January 2024

Lack of information about the facilities on sight. I had to go on the website to remind myself what was available. Reluctance of staff to show or direct me to facilities e.g. when I asked where the fitness room and sauna was I was simply told that they were in the annex but was not shown where the annex was located. All queries were answered but one had to drag the information out of staff.

Clean, facilities and location. Friendly staff in the main.

Stayed in January 2024

Excellent location on main street in Altenmarkt, very good breakfast, helpfull staff always on disposition, comfort room, owner of hotel Mr. Bernard Schartner provided very warm hospitality for each guest. Definitely in this hotel you can feel as part of family, not just guest. Very good dinner prepared by owner who is also ch.cook. Highly recommended hotel.

Stayed in January 2024

The sauna was cold

The location in the center of cozy Altenmarkt was very good and the staff was very helpful and friendly. The breakfast was very good.

Stayed in December 2023

A fantastic typical tyrolean hotel in the Pingua region. Stayed one night passing through but could definitely stay many nights to explore any season. Comfortable rooms with a very nice breakfast on the way out. The owner/host is gracious with his time and information. Loved this place and it's woodwork and history. Will stay here again when exploring the area next year.

Stayed in October 2023

We like everything in this hotel. Special thank to the owner for letting us to take our cat with us!

Stayed in August 2023

That I didn't had time to stay longer

Great breakfast and location of the accommodation. Nice large rooms, beautifull garden and nice pool.

Stayed in August 2023

Cleaning service of the room and bathroom

Great staff, nice food, good location

Stayed in July 2023

N/A

Warm, cosy and welcoming!

Stayed in March 2023

The room was rather small for 4 persons (2 adults & 2 children) but we managed.

Breakfast was excellent and so was the staff. Asked for pancakes for the kids the first morning and since then the chef had them ready every morning. Great service. Nice wellness area and we appreciated private parking. We recommend this lovely hotel.

Stayed in February 2023

We did not know that at a 4* hotel the client need to ask for cleaning. Nobody came to pick out the garbage (we did it ourselves each time) or to wash the floors or even change the towels and bed sheets. I think this should be done at least 1 time during a 1 week stay without being asked for. Would have loved to have a minibar in the room (small fridge even empty) because my smallest child is very difficult when it comes to food and so I would appreciate to find a small fridge in the room next time to be able to keep some yogurts etc. for him.

We will come back for the great location they have, but there's some room for improvement for a 4* hotel. The staff were all willing to help and flexible. Great spacious rooms, wonderful interior garden, quiet.

Stayed in February 2023

The sauna was too cold as we visited around 17:00. As we came back from the night ski around 23:30, there was no hot shower in the room available and had to sleep without showering. The room was clean, but the shower area looked quite aged with not-removable dirt at the edges and there was a tiny silverfish seen in the night.

The location was great and the staffs were friendly.

Stayed in February 2025

The room was old, the toilet wasn’t working well, we had to remind them to clean the room and everything was vey expensive.

Not much

Stayed in August 2023

Old-fashioned therefore expensive and it wasn’t even skiing season, dinner was good but took very long

Friendly staff, very big room- although I don’t know what I need this big for, nice breakfast, slept good

Stayed in October 2022

There are no comments available for this review

Stayed in August 2025

There are no comments available for this review

Stayed in August 2025