Reviews of Austria Trend Hotel Schloss Wilhelminenberg Wien 4 stars
Savoyenstraße 2, 16. Ottakring, 1160 Vienna, Austria

Loading
Guests also reviewed these properties:
Bredene, Belgium
Buriram, Thailand
Carcans, France
Rome, Italy
Puerto Princesa City, Philippines
Nymburk, Czech Republic
Imlil, Morocco
Saint Petersburg, Russia
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewThe Hotel has an amazing view on the city. While is not in the city center, it is well connected. Public transport are very fast and efficient (the bus stop is just in front of the hotel).
The rooms are quite old, and the moquette should be replaced.
Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewLook of the property.
Everything. Cleanliness could be much better, very rude staff in the restaurant and on reception, with a don’t care attitude. Restaurant staff refused payment by card as apparently they couldn’t take them. (Although it was ok to use card to pay for room)
Reviewed: 29 August 2025 · Stayed in July 2025
Verified reviewReviewed: 29 August 2025 · Stayed in August 2025
Verified reviewReviewed: 29 August 2025 · Stayed in August 2025
Verified reviewReviewed: 28 August 2025 · Stayed in July 2025
Verified reviewReviewed: 28 August 2025 · Stayed in August 2025
Verified reviewReviewed: 27 August 2025 · Stayed in August 2025
Verified reviewGreat localisation with wonderful view. Historical building. Very good breakfast. No problem with parking places.
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewReviewed: 26 August 2025 · Stayed in August 2025
Verified reviewThe price and the location balance
The comfort of the beds The noise when you hear when steeping up via wooden ladder.
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewBreakfast: super Location: super Room with bed: super
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewWe come back to this hotel every time we can, as we like it very much. The room is spacious (we are a family of 4 + one dog), the staff is super friendly and helpful and the breakfast is great! Plus, the view over Vienna is amazing.
Dear Olivia, thank you very much for your kind review and your loyalty to our hotel. We are delighted to hear that you enjoyed your stay and appreciated the spaciousness of the rooms as well as the friendliness of our team. We take pride in our breakfast offerings and the breathtaking view over Vienna. We look forward to welcoming you and your family back with us soon. Best regards, Christopher Postl General Manager Austria Trend Hotel Schloss Wilhelminenberg
Dear Olivia, thank you very much for your kind review and your loyalty to our hotel. We are delighted to hear that you enjoyed your stay and appreciated the spaciousness of the rooms as well as the friendliness of our team. We take pride i… Show more
Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewIncredible view, free parking, clean room with a mezzanine, kettle and fridge.
Squeaky stairs to a mezzanine, restoration from the outside of the building - shaded window
Dear guest Valyn, Thank you very much for your kind words regarding your recent stay with us. We are pleased to hear that you and your family enjoyed the impressive views and appreciated the cleanliness of your room as well as the convenience of the complimentary parking. We also thank you for your comments regarding the stairs on the mezzanine and the restoration of the windows, as the opinions of our guests are invaluable to us in improving our offerings. Sincerely, Christopher Postl General Manager Austria Trend Hotel Schloss Wilhelminenberg
Dear guest Valyn, Thank you very much for your kind words regarding your recent stay with us. We are pleased to hear that you and your family enjoyed the impressive views and appreciated the cleanliness of your room as well as the convenie… Show more
Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewView Old atmosphere Good breakfast Perfect coffee Helpful staff Free parking
Dirty carpet
Dear Andreea, thank you very much for your positive feedback regarding your stay at our hotel. We are very pleased to hear that you appreciated the relaxing atmosphere, the view, as well as our breakfast and the service of our team. We would also like to thank you for your comment regarding the carpet, and we will discuss this internally in order to further improve the quality of our services. With kind regards, Christopher Postl General Manager Austria Trend Hotel Schloss Wilhelminenberg
Dear Andreea, thank you very much for your positive feedback regarding your stay at our hotel. We are very pleased to hear that you appreciated the relaxing atmosphere, the view, as well as our breakfast and the service of our team. We w… Show more
Reviewed: 21 August 2025 · Stayed in August 2025
Verified reviewGreat location, comfortable and clean for family with 2 kids. Free parking. Excellent breakfast. Restaurant is very good and not expensive.
Everything was good, but I missed air conditioning and the friendliness of one of the restaurant staff
Dear Jonathan, Thank you very much for your positive feedback and the kind words about our location as well as the cleanliness and comfort for families. We are pleased to hear that you enjoyed our breakfast and the restaurant. We regret to learn that you missed air conditioning. We do not have air conditioning in our historic building, which we communicate on our platforms. We take your comment regarding the friendliness of our restaurant staff very seriously and will discuss this internally. Best regards, Christopher Postl General Manager Austria Trend Hotel Schloss Wilhelminenberg
Dear Jonathan, Thank you very much for your positive feedback and the kind words about our location as well as the cleanliness and comfort for families. We are pleased to hear that you enjoyed our breakfast and the restaurant. We regret to… Show more
Reviewed: 21 August 2025 · Stayed in August 2025
Verified reviewThe building itself is very nice; you can feel the history.
Wifi just didn't work at all; I had to do several important video calls, and I was in deep trouble since also 4G is jumpy around there. I am sure it wasn't a momentary problem since it remained impossible to have a video call for all 3 days I was there. For a 4-star hotel in 2025, this is unacceptable. Also no air conditioning. I realize that probably it's not needed often, and Vienna isn't renowned for the hot temperature, but alas, climate change, and it was indeed hot in the room. Just a fan isn't enough for a 4-star hotel.
Reviewed: 21 August 2025 · Stayed in July 2025
Verified reviewReviewed: 21 August 2025 · Stayed in August 2025
Verified reviewReviewed: 20 August 2025 · Stayed in August 2025
Verified reviewReviewed: 20 August 2025 · Stayed in August 2025
Verified reviewReviewed: 19 August 2025 · Stayed in August 2025
Verified reviewGreat location and view. Just outside Vienna busy area. Breakfast was great and view even better.
Rooms need a little revamp but overall all great hotel.
Dear Gordon, Thank you for your wonderful feedback regarding your recent stay at Austria Trend Hotel Schloss Wilhelminenberg. We are delighted to hear that you enjoyed our great location, stunning views, and breakfast offerings. Your suggestion about room renovations is appreciated, and we will take it into consideration as we continuously strive to enhance our guest experience. We hope to welcome you back soon for another memorable stay. Kindest regards Christopher Postl General Manager Austria Trend Hotel Schloss Wilhelminenberg
Dear Gordon, Thank you for your wonderful feedback regarding your recent stay at Austria Trend Hotel Schloss Wilhelminenberg. We are delighted to hear that you enjoyed our great location, stunning views, and breakfast offerings. Your sugge… Show more
Reviewed: 19 August 2025 · Stayed in August 2025
Verified reviewRoom, location, kind staff
Dear Tamás, Thank you very much for your kind words about our room, our location, and our staff. It is a great pleasure for us that you were satisfied with your stay. We always strive to ensure that our guests leave with pleasant experiences. We hope to welcome you again in our hotel in the future. With kind regards, Christopher Postl General Manager Austria Trend Hotel Schloss Wilhelminenberg
Dear Tamás, Thank you very much for your kind words about our room, our location, and our staff. It is a great pleasure for us that you were satisfied with your stay. We always strive to ensure that our guests leave with pleasant experienc… Show more
Reviewed: 18 August 2025 · Stayed in July 2025
Verified reviewThe staff was friendly and helpful.
The beds were not were comfortable and small. The building of the hotel is amazing but inside it needs a lot of maintenance. There was bad smell in the corridors. Location is very far from the center unless you have a car.
Dear guest Faraz Akram, Thank you for your feedback regarding your recent stay. We are pleased to hear that you found our staff friendly and helpful. However, we regret to learn that your experience with the comfort of the beds and the maintenance of the hotel did not meet your expectations. Your comments have been noted, and we will certainly review them as we strive to enhance our guests' experiences. Kindest regards Christopher Postl General Manager Austria Trend Hotel Schloss Wilhelminenberg
Dear guest Faraz Akram, Thank you for your feedback regarding your recent stay. We are pleased to hear that you found our staff friendly and helpful. However, we regret to learn that your experience with the comfort of the beds and the mai… Show more
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewOur stay at Austria Trend Hotel Schloss Wilhelminenberg Wien was absolutely wonderful. The hotel has a very royal charm, and the atmosphere truly makes you feel like you’re in a palace. Everything was spotless – the rooms were clean, comfortable, and well-maintained. The surroundings are beautiful and peaceful, making it a perfect place to relax. The staff were friendly and helpful, adding to the overall great experience. A truly unique and royal-style stay – I would highly recommend this hotel to anyone visiting Vienna.
No aircon as the night i stayed was a bit warm
Dear Muhammad, Thank you very much for taking the time to share your thoughts about your recent stay at Austria Trend Hotel Schloss Wilhelminenberg. We are thrilled to hear that you had a wonderful experience and that you appreciated the royal charm and atmosphere of our hotel. It is our utmost priority to provide a comfortable and enjoyable stay for our guests, and we are delighted that you found the rooms spotless and well-maintained. We are particularly pleased to know that our surroundings contributed to your relaxation during your visit. Your kind words regarding our staff are greatly appreciated; they work diligently to ensure that each guest feels welcomed and valued. We regret to learn that the absence of air conditioning affected your comfort during your stay. We understand that certain temperatures can be challenging, and while we do not advertise air conditioning at our historic property, we strive to create a pleasant environment for all our guests. Thank you once again for your recommendation. We hope to have the pleasure of welcoming you back to our hotel in the future, where you can enjoy another unique stay. Kindest regards Christopher Postl General Manager Austria Trend Hotel Schloss Wilhelminenberg
Dear Muhammad, Thank you very much for taking the time to share your thoughts about your recent stay at Austria Trend Hotel Schloss Wilhelminenberg. We are thrilled to hear that you had a wonderful experience and that you appreciated the r… Show more
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewExceptionally beautiful terrace view while having breakfast. Good breakfast.
!!! Elevator does not function, this is not disclosed while you make reservation. It is not a short term issue - the elevator is under reconstruction. So, to reach 3rd floor if you have any health issues is a challenge and battle for life. Glass doors of bathroom / wc. Can’t imagine whom anyone could charm with his / her wc visit.
Dear guest Edgars, Thank you very much for taking the time to share your feedback regarding your recent stay with us. We are delighted to hear that you enjoyed the beautiful views from our terrace and appreciated our breakfast offerings. Your satisfaction is important to us, and we strive to provide memorable experiences for all our guests. We sincerely apologize for any inconvenience caused by the elevator being out of service during your stay. We understand that this situation can pose challenges, especially for guests with health concerns. Please be assured that we are working diligently to complete the necessary renovations. We appreciate your understanding regarding this matter, as we aim to improve the overall experience for future guests. Regarding the bathroom arrangements, we value your feedback and will certainly consider it as we continue to enhance our facilities. We hope to welcome you back in the future for an even more enjoyable stay. Kindest regards Christopher Postl General Manager Austria Trend Hotel Schloss Wilhelminenberg
Dear guest Edgars, Thank you very much for taking the time to share your feedback regarding your recent stay with us. We are delighted to hear that you enjoyed the beautiful views from our terrace and appreciated our breakfast offerings. Y… Show more