Reviews of Hotel Schwarzwand 4 stars

The staff are all lovely from the greeting to the farewell. This is a family hotel and the owners make you feel part of their family.

Nothing.

Hotel Schwarzwand was the whole package: friendly, helpful staff who went out of their way to make you feel like family and accommodate our wishes; outstanding hotel facilities, intelligently and beautifully designed (including a welcoming bar and a well-appointed wellness spa); central location to the town centre and main ski lifts; wonderful healthy breakfast buffet, and new meal selections on the menu every night. We felt spoiled from the moment we arrived!

Nothing. All I might say is that the rooms were a little too warm at night and we were unable to change the temperature. However once we realised we could keep the windows ajar, we were ok.

All Hotel Staff were kind & helpful.

A Wonderful Stay with the Loveliest Hosts Our stay was nothing short of amazing. From the moment we arrived, we were greeted with such warmth by the family who owns the hotel. They made us feel right at home, and their hospitality was truly something special. The hotel itself is beautiful—our room was cozy, immaculate, and had all the little touches that make a stay so memorable. But what made this experience stand out was the care and attention from the family. They were always on hand to help with anything we needed, offering local tips and going out of their way to ensure we had the best time. It’s clear they genuinely love what they do, and it shows in every detail. Their kindness and personal touches made this feel so much more than just a hotel stay—it felt like being welcomed by old friends. We left feeling refreshed, grateful, and already excited to come back. If you’re looking for somewhere warm, welcoming, and truly special. Thank you to the amazing family for making our stay unforgettable!

The staff were superb, couldn’t be more helpful. The food was excellent and the whole experience was very enjoyable.

Close to the Oberlech lift, very central. Chic yet classic feel/decoration.

Nothing

the hotel was situated really nice, you could see the main slopes while eating breakfast and it was just a couple of minutes walking distance from the slopes, shops etc. The hotel staff was super nice and always ready to help with any inquiries, we liked the general aesthetics of the hotel (especially the relaxing room with a fire place). Overall it was a really good and relaxing experience.

We loved the new renovation, it was very Scandinavian. The views are amazing. The hotel is 5 minutes walk from the Main Street. The staff, including Marlene, Clemens, Nellie and Italian sommelier were brilliant. We felt very much at home. The restaurant dinners were so innovative and delicious that we canceled our booking at a Michelin star restaurant because we loved the cuisine and service at Hotel Schwarzwand so much!

Nothing

Beautiful building, very comfortable, traditional decor combined with modern facilities.

There was nothing I did not like.

Delicious

nothing

Gorgeous hotel - really liked the bar with open fire, amazing location close to lifts and town, very friendly staff and great wellness area with saunas.

Rooms were a bit dated, not too bad though.

The staff were very friendly and helpful which made our stay very enjoyable

great ambiance

a lot of small children

Hotel was very good. Vicky was excellent on reception and was very helpful. The restaurant staff of Clemens, Gemma and Tabor couldn't have been more accommodating to specific requests. Clemens was a knowledgeable sommelier and there was a good selection of wine. The chefs provided a good variety of menus and seemed to accommodate all requests such as vegan and vegetarian. The hotel is beautifully presented in Scandi style which makes it feel open, uncluttered. The ski room was good and had enough space.

I liked everything that was there.

The breakfast buffet was good and it was possible to order cooked breakfasts.

Our bathroom was very small.