Reviews of Hotel Silvretta - im Sommer INKLUSIVE Super-Sommer-Card 3 stars
Dorfbahnstraße 20, 6534 Serfaus, Austria
Loading
Guests also reviewed these properties:
Queenstown, New Zealand
Oberstdorf, Germany
Conversano, Italy
Zuoz, Switzerland
Matsumoto, Japan
Roberts Creek, Canada
Treasure Beach, Jamaica
Phumĭ Tœ̆k Thla, Cambodia
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Loading...
Reviewed: 1 April 2025 · Stayed in March 2025
Verified reviewWe had a very comfortable stay. The hotel is perfectly situated in the middle of the village and very close to the metro. Going to and from the lifts is very convenient. The sauna area was much appreciated. The food was amazing!
Dear Mister Joost, thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again, sincerely, Andreas Geiger
Reviewed: 28 March 2025 · Stayed in March 2025
Verified reviewReviewed: 24 March 2025 · Stayed in March 2025
Verified reviewthe food was exceptional
Dear Mr. Mark, Thank you for the great review. We are glad that you enjoyed your stay with us and hope to welcome you back soon! Best regards, Andreas Geiger & his team
Reviewed: 27 December 2023 · Stayed in December 2023
Verified reviewGreat location to the bus stop and train station. Service staff were excellent and friendly.
Dear Jared, thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again, sincerely, Andreas Geiger
Reviewed: 12 February 2023 · Stayed in February 2023
Verified reviewexcellent food, friendly personnel giving personalised service, clean rooms, large and clean wellness located at the centre of Serfaus, 10 minutes walk to the ski elevator or you can take a small train at 1 minute walk
nothing
Dear Bart, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Andreas Geiger
Reviewed: 29 January 2023 · Stayed in January 2023
Verified revieweverything!!! amazing location, spacious room with enough storage and very nice bathroom. the dinner and breakfast are absolutely amazing. the staff is very kind and effective. I have some food restrictions and every day they had options for me. no words to say how much we loved this hotel. totally recommend and hope to be back next year!!!
Dear Patricia, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Andreas Geiger