Reviews of Hotel Sonnalm - SPA,Idyll,Dining 4 stars
Quellenweg 3, 9546 Bad Kleinkirchheim, Austria

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Reviewed: 24 July 2025 · Stayed in July 2025
Verified reviewDinner was excellent - great selection, always one fish and one vegetarian dish options present, and the taste exceptional! Great location, spacious room, wonderful spa and outside pool.
Not a real negative point, but the bed was too soft for us. But this is a personal preference for everyone.
Dear Olga, thank you so much! We are happy that you enjoyed your stay and all facilities in our house. See you next time again in Bad Kleinkirchheim - there is so much so do! Best regards Eva and the Sonnalm Team
Reviewed: 28 June 2025 · Stayed in June 2025
Verified reviewReviewed: 12 January 2025 · Stayed in January 2025
Verified reviewSpacious room, lavish breakfast buffet, after-ski soup and salat, wonderful saunas and spa, friendly staff. I would especially point out amazing dinner meals--I especially liked the salad and cheese buffet.
Everything was excellent. One little detail which I would have changed concerns the pool. The pool temperature was 32 degrees, but since I stayed there in January I personally found this a bit too cold.
Thank you for your positive feedback! We are very pleased that you enjoyed your ski weekend with us and that you particularly appreciated the room, breakfast, dinner and our wellness area. We are happy to take note of your comment about the pool temperature - we will look into how we can improve this. We hope to welcome you back soon! 😊We hope to welcome you back. Anna & the Sonnalm team
Thank you for your positive feedback! We are very pleased that you enjoyed your ski weekend with us and that you particularly appreciated the room, breakfast, dinner and our wellness area. We are happy to take note of your comment about the… Show more
Reviewed: 9 January 2025 · Stayed in January 2025
Verified reviewLocation was great due to ski lifts nearby. Breakfast and dinner was great. Staff was amazing. They even give us a free room upgrade. Saunas were also perfect and not too crowded.
The only thing to mention is that pool wasnt working on days of our stay. But I am sure that it was due some maintaince or anything else and that the staff will do everything to fix the problem as soon as possible.
Dear Herman, thank you for your super review. We are happy to welcome you in our Hotel. Wellness with pool and saunas are open every day from 15.00-19.00 o´clock. So all clients can join the new designed area and relax.
Reviewed: 27 December 2024 · Stayed in December 2024
Verified reviewInternational breakfast, snack in the afternoon and gourmet dinner. Everyhing was delicious.
Thank you very much, Mr. Gennaro! See you next time in summer:) Best regards Eva
Reviewed: 1 October 2024 · Stayed in September 2024
Verified reviewClean and well organized, very helpful staff. I'm vegan and, by communicating this in advance, they were able to satisfy my needs by providing a vegan alternative for every meal.
Being Italian, it was difficult to give up cappuccino in the morning as they didn't have vegetable milk! 😜
Reviewed: 26 August 2024 · Stayed in August 2024
Verified reviewExcellent breakfast and beautifully served delicious dinner. Friendly staff, spacious room and good location.
A soft bed and not enough ashtrays on the hotel terrace.
Dear Blazjez, Thank you very much for the great feedback. How nice that you felt comfortable during your stay in our house. Regarding the mattresses - we have mattresses with a different level of hardness - next time we ask you to contact reception directly so that we can provide you with mattresses with the desired level of hardness. We look forward to welcoming you again. Kind regards, Anna
Dear Blazjez, Thank you very much for the great feedback. How nice that you felt comfortable during your stay in our house. Regarding the mattresses - we have mattresses with a different level of hardness - next time we ask you to conta… Show more
Reviewed: 16 August 2024 · Stayed in August 2024
Verified reviewReviewed: 23 July 2024 · Stayed in July 2024
Verified reviewReviewed: 20 July 2024 · Stayed in July 2024
Verified reviewReviewed: 4 March 2024 · Stayed in March 2024
Verified reviewReviewed: 27 February 2024 · Stayed in February 2024
Verified reviewReviewed: 23 February 2024 · Stayed in February 2024
Verified reviewFood in restaurant was great, staff very nice and welcoming! We had a very pleasant stay!
Dear Mirna! Thank you very much for the great review! It was lovely to have you with us, I hope to see you again.
Reviewed: 18 February 2024 · Stayed in February 2024
Verified reviewReviewed: 26 January 2024 · Stayed in December 2023
Verified reviewCozy comfortable hotel located next to one of the two thermal facilities. Pleasant spa inside the hotel, excellent food and very nice and helpful personnel
Reviewed: 13 January 2024 · Stayed in January 2024
Verified reviewReviewed: 6 January 2024 · Stayed in January 2024
Verified reviewHelpful and very friendly staff, delicious dinner, pretty good location. The outdoor pool is ok. Enjoyable experience overall.
The rooms may not be on the true 4 star level. Breakfast could be a bit more varied.
Reviewed: 4 January 2024 · Stayed in December 2023
Verified reviewGreat location, close to the ski lifts, stores, friendly staff, delicious food
Reviewed: 29 December 2023 · Stayed in December 2023
Verified reviewHotel has a very nice 'old school' wibe, food for dinner was on high level. Hotel is very close to the skiing slopes and has nice views of the walley. Staff was very friendly.
Nothing actually. Furniture in our room was a bit worn, but in a positive, cosy way. It added to the charm, but i guess it could bother some other guest.
Thank you, Mr. Urban! Yes we like to be a bit old fashioned, which provides a cosy atmosphere and has an individuell touch! We try to offer a warm, welcome service! See you soon again! BR Eva and the SONNALM Team
Reviewed: 16 August 2023 · Stayed in August 2023
Verified reviewReviewed: 9 August 2023 · Stayed in August 2023
Verified reviewFriendly staff, great food, really nice spa, altogether very good vibes.
Can't name anything.
Hello Kincso, glad you had a good time and could relax at our place. This is definitely our goal: making you come back from your holiday completely relaxed. Best regards and see you soon, Lea
Reviewed: 7 August 2023 · Stayed in July 2023
Verified reviewVery friendly staff and excellent restaurant on site!
Hello! We are glad you enjoyed your stay - we were happy to host you and your family! Best regards and we hope to see you again, Lea
Reviewed: 19 June 2023 · Stayed in June 2023
Verified reviewSpa area and swimming pool Friendly staff
Reviewed: 12 March 2023 · Stayed in March 2023
Verified reviewVery cozy hotel, great location, room, staff, service and food. You will be very pleased with your stay in this hotel
Dear Nina! That´s great, all the staff thank you for giving us best marks. :) Eva and Team