Falkensteiner Family Hotel Sonnenalpe értékelései 4 csillag

Dear Anna, Thank you so much for your continued trust and loyalty! It means the world to us that you've chosen to return for the third time — and we're thrilled to hear that everything was perfect once again. We look forward to welcoming you back for many more memorable stays at Falkensteiner Hotel Sonnenalpe! Warm regards, Your Sonnenalpe Team

Dear Anna, Thank you so much for your continued trust and loyalty! It means the world to us that you've chosen to return for the third time — and we're thrilled to hear that everything was perfect once again. We look forward to we… Még több

Dear Janos, Thank you for sharing your detailed feedback about your stay at Falkensteiner Hotel Sonnenalpe at Nassfeld. We’re delighted to hear that you appreciated our prime location near the lift, our child-friendly facilities, the convenience of full board, and our kind and helpful staff. Ensuring a great experience for families is one of our top priorities, and we’re happy that these aspects contributed positively to your stay. We also appreciate your constructive feedback regarding the meals, the kids' room, the pool temperature, and the lighting in your room. We will take your comments into consideration as we continuously strive to improve our services and facilities. Your insights help us enhance the experience for all our guests. We hope to welcome you back in the future for an even better stay. Thank you again for your honest review! Best regards, Your Falkensteiner Hotel Sonnenalpe

Dear Janos, Thank you for sharing your detailed feedback about your stay at Falkensteiner Hotel Sonnenalpe at Nassfeld. We’re delighted to hear that you appreciated our prime location near the lift, our child-friendly facilities, the conve… Még több

Dear Guest, Thank you for your feedback and for staying at Falkensteiner Hotel Sonnenalpe at Nassfeld. We’re sorry to hear that the view from your room didn’t meet your expectations. We always strive to provide our guests with the best possible experience, and whenever availability allows, we are happy to accommodate room preferences. For your next visit, please let us know in advance, and we will do our best to assign you a room with a view that better suits your expectations. We hope to welcome you back soon for another enjoyable stay in the mountains. Best regards, Your Falkensteiner Hotel Sonnenalpe

Dear Guest, Thank you for your feedback and for staying at Falkensteiner Hotel Sonnenalpe at Nassfeld. We’re sorry to hear that the view from your room didn’t meet your expectations. We always strive to provide our guests with the best pos… Még több

Dear Orsolya, Thank you for your kind feedback! We’re delighted to hear that you enjoyed our rich and delicious meals, convenient location near the ski slope, and the cleanliness of our hotel. Your praise for our kind and attentive staff means a lot to us! We look forward to welcoming you back to Nassfeld for another wonderful stay. Best regards, Your Falkensteiner Hotel Sonnenalpe

Dear Orsolya, Thank you for your kind feedback! We’re delighted to hear that you enjoyed our rich and delicious meals, convenient location near the ski slope, and the cleanliness of our hotel. Your praise for our kind and attentive staff m… Még több

Dear Guest, Thank you for taking the time to share your feedback with us. We're delighted to hear that you enjoyed the convenience of our location near the lift and the ease of borrowing ski equipment at the hotel. It's also wonderful to know that about Tímea’s good service and we will forward the kind words to her. We're glad that you found the meals delicious and plentiful, and that our housekeeping team maintained a high standard of cleanliness in your room. However, we apologize for the lingering smell in your room. We will investigate this matter further to ensure that all our rooms are fresh and comfortable for our guests. Regarding the heavy snowfall on the day of your departure, we're sorry to hear about the inconvenience you experienced with digging out your car. We understand that this was frustrating, and we apologize for the lack of assistance available at that time. We have a good number of shovels available but on that day and time probably all of them were in use. We try to assist all our guests where we can. Unfortunately, the first priority is to free the emergency exits of the building, and only afterwards we can take care of the cars. We appreciate your understanding and patience, and we hope that despite these challenges, you were still able to enjoy your overall stay with us. We hope to have the opportunity to welcome you back for a more seamless experience in the future. Warm regards, your Falkensteiner Hotel Sonnenalpe****

Dear Guest, Thank you for taking the time to share your feedback with us. We're delighted to hear that you enjoyed the convenience of our location near the lift and the ease of borrowing ski equipment at the hotel. It's also wonderf… Még több