Nothing

Quiet location easy access to centre

Stayed in August 2025

Location is good but still a sloppy walk to the centre, lake is further down after the centre. Ok to walk but when it’s cold and with shoppings the walk gets tiring. Overall I would recommend this place. A shower curtain will be good as when showering the water gets to the whole bathroom where the WC & face basin is too

Building is beautiful, has its own parking, has elevator, a staff whom is probably the owner was very very helpful, very hospitable. the sound from the nearby stream makes sleep very soothing. This hotel also invested in many wellness in this hotel, swimming pool, sauna, gym, sleep corner and more. it’s very underused but well maintained. Room size was good.

Stayed in August 2025

No blackout for windows light comes inside

Location Sounds of water Nice people Gym Pool

Stayed in August 2025

All good

Homely atmosphere and quiet especially with room facing a beautiful wood, yet so convenient to the center. The lady manager at the reception was most disarming and very helpful. The breakfast spread and staff were also very super!

Stayed in August 2025

We had a 1 st floor balcony room which looked out onto the roof. Request a upper floor room for better views. The hotel in general needs a update. The lobby is dark and uninviting.

The hotel was off the main road and a 10 min walk to restaurants and lake. Silvia went above and beyond with her service and returning my forgotten coat. Breakfast was typical, and plentiful. Room was large.

Stayed in July 2025

the bathroom door didn't work properly and the toilet vent was broken

Stayed in August 2025

Nothing to dislike

Loved the location, out of the busy town but a short stroll down the pedestrian walkway that heads straight to the town, takes 5 mins. Wonderful pool and wellness area. Fabulous breakfast and the summer cards were a real bonus. We also had a free room upgrade to a two bedroom suite which was really appreciated. Will definitely come again.

Stayed in July 2025

Breakfast was mid, room was a bit warm for my liking due to the wooden structure of the hotel although it was cold outside. Had to leave the doors open but mosquitos ate me alive

The hotel was at a convenient location within walking distance to the lake and center but far enough away from the crowds. Hotel was great, clean and has a lot of facilities. Room was very spacious along with the bathroom and balcony. View was superb!

Stayed in June 2025

They should put a screen (net)on the windows so that you can open them without insects entering, since there are no air conditioners.

Stayed in July 2025

See above.

Nicely situated up the hill out of Zell. Very nice building, both inside & out. Decent room although the room fridge had been left unplugged when we arrived on a very hot day. Shower was a bit of an issue - impossible not to flood the bathroom. Decent breakfast save that the scrambled eggs and boiled eggs were near cold. Secure parking. Staff were friendly & efficient but might have smiled a bit more.

Stayed in July 2025

Nothing

Very nice room,great view from the balcony.Very friendly and helpful staff.Superb breakfast and the hotel is well placed for the town and cable cars.

Stayed in June 2025

Well it was warm due to the hot weather but otherwise everything was spot on

Lovely quiet location close to walk into Zell. This is a traditional Austrian hotel. The staff were lovely and friendly. Summer card an excellent addition. Parking outside

Stayed in June 2025

All ok

Stayed in June 2025

Nothing to say

It has charm, lovely location, parking and very welcoming staff.

Stayed in June 2025

Location , staff , atmosphere

Stayed in June 2025

Location is beautiful

Stayed in June 2025

Comfortable, clean and quiet this was a great choice for a couple of nights stay. Peaceful location but easily walkable into the centre. The free parking, pet friendliness and the Kaprun card made it the perfect stay. Only wish they could guarantee good weather…..

Stayed in May 2025

Nothing

Beautiful hotel with an amazing staff. Everyone was so helpful and friendly. Easy walk to the lake and restaurants. Highly recommend!

Stayed in May 2025

Excellent location with spacious, comfortable rooms. The staff was friendly and attentive, and the health spa was a relaxing highlight. Breakfast was delicious with good variety, and the electric car charging station in the parking area was a convenient bonus.

Stayed in April 2025

Attitude of Karl.

Hotel was great, authentic and lovely. Owner welcomes us at the reception. Gorgeous breakfast. İn door swimming pool was warm and clean. Every morning Seher greets us with lovely smile. She helped about shopping in Austria as well.

Stayed in March 2025

Loved every single second. Didn’t want to leave.

Stayed in March 2025

Returning guest as expected

Stayed in February 2025

The breakfast was great at the hotel, they catered for my gluten free requirements. The pool and spa area was lovely and recently renovated. The hotel couldn’t have been in a better location for our ski holiday.

Stayed in March 2025

Good will be to have kettle in the room.

Very cozy and clean. Nice location, close to ski lift, city center, railway station. Good wellness area: saunas and swimming pool.

Stayed in March 2025