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Reviews of Steigenberger Hotel & Spa Krems 4 stars

Am Goldberg 2, 3500 Krems an der Donau, Austria

#5 of 12 hotels in Krems an der Donau

Guests' Choice

Review score

Based on 241 hotel reviews

8.3

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.8

  • Location

    8.8

  • Facilities

    8.5

  • Staff

    8.9

  • Value for money

    8.0

  • Free WiFi

    8.1

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Showing 1 – 25

  • Reviewed: 30 August 2025

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Superior Double Room with Balcony or Terrace
    • Stayed 2 nights
    • Submitted via mobile

    Great facilities and spa. Cozy rooms on the upper floor with small balconies and great view. Nice rooftop bar.

    Stayed in July 2025

  • Reviewed: 26 August 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Superior Double Room with Balcony or Terrace
    • Stayed 2 nights
    • Submitted via mobile

    Room service came on first morning at 08:40am and opened the door while we were still in bed. After signaling we were still there, the room was not serviced anymore (paper and toilet sheets ran out).

    Rooms are stylish and have enough space. Restaurant was very good for breakfast and dinner. Spa area is comfortable and offer various saunas.

    Stayed in August 2025

  • Reviewed: 20 August 2025

    8.0
    Would come back again but the quality of the hotel is overpriced.
    • Leisure trip
    • Family with young children
    • Superior Double Room with Balcony or Terrace
    • Stayed 4 nights
    • Submitted via mobile

    The pool bar had a very limited selection and the service was disappointing. We had requested to stay close to a friend, but instead she was upgraded to a worse room in a completely different part of the hotel. This made our stay less comfortable. At breakfast, there was no gluten-free bread readily available; it was only provided upon request, and sometimes it took up to 15 minutes to receive it.

    The pool and wellness was wonderful along with a very comfortable room.

    Stayed in July 2025

  • Reviewed: 12 August 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    The crack in the bed...

    Stayed in August 2025

  • Reviewed: 5 August 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Junior Suite with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    The indoor pool area was quite busy, even later in the evening. The weather wasn't ideal so maybe it would have been less crowded on a sunny day with more guests using the outdoor area. Also considering that the hotel is located in the wine country, wine glasses in the rooms and a corkscrew would have been a nice touch.

    The room was very comfortable and the beautiful balcony with a vineyard view and luxurious bathroom was well worth the upgrade. Great amenities, delicious breakfast, very easy parking and walking distance to the river and the town of Krems.

    Stayed in August 2025

  • Reviewed: 29 July 2025

    8.0
    It was nice with good location
    • Leisure trip
    • Family with young children
    • Superior Double Room with Balcony or Terrace
    • Stayed 4 nights
    • Submitted via mobile

    They were not able to give me a room that was confirmed in my booking due to unavailability. Shower had bad smell.

    wellness area and breakfast

    Stayed in July 2025

  • Reviewed: 25 July 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • Superior Double Room with Balcony or Terrace
    • Stayed 4 nights

    Houskeeping had some shortcomings.

    It was a pleasent stay.

    Stayed in July 2025

  • Reviewed: 24 July 2025

    7.0
    Hotel has a lot of potential not fully used, but pleasant stay
    • Leisure trip
    • Couple
    • Superior Double Room with Balcony or Terrace
    • Stayed 1 night
    • Submitted via mobile

    Staff could be unfriendly, not cooperative. No airco in the room Restaurant was typical hotel restaurant, lots of personnel, food without passion, no taste, fish not fresh

    Rooms, breakfast and location excellent

    Stayed in July 2025

  • Reviewed: 20 July 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    Beautiful spa, relaxing area amazing

    Stayed in July 2025

  • Reviewed: 16 July 2025

    8.0
    Great stay
    • Leisure trip
    • Family with young children
    • Junior Suite with Balcony or Terrace
    • Stayed 2 nights
    • Submitted via mobile

    Great Suite Room great breakfast

    Stayed in July 2025

  • Reviewed: 14 July 2025

    8.0
    Mixed Feelings - Is good but lacks important details…
    • Leisure trip
    • Family with young children
    • Junior Suite with Balcony or Terrace
    • Stayed 2 nights
    • Submitted via mobile

    For the price they lack main topics… their cleaning of the rooms is very basic compared with any hotel as this one. What was absolutely absurd is that I left my wife with small baby and they needed to checkout before I came back. The hotel does not have nobody to help with luggage (they said “not even for elderly people…)…

    The breakfast is very good. Restaurant employees for breakfast and dinner are kind and professional, the external pool and spa area are very good, the room was big and view of the vineyards is good (although Krems is not and nice as the smaller town around Wachau)

    Stayed in July 2025

  • Reviewed: 2 July 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Junior Suite with Balcony
    • Stayed 4 nights

    The restaurant itself could benefit from a design revamp

    Spa area Food quality Gym

    Stayed in June 2025

  • Reviewed: 1 July 2025

    9.0
    A very nice hotel in a beautiful location with excellent facilities
    • Leisure trip
    • Group
    • Superior Single Room
    • Stayed 3 nights

    The restaurant is a bit limited and there is no alternative food in the hotel.

    Breakfast, pool and gym were excellent

    Stayed in June 2025

  • Reviewed: 12 May 2025

    8.0
    Very good
    • Business trip
    • Group
    • Superior Single Room
    • Stayed 1 night
    • Submitted via mobile

    Internet is very poor, tv didnt work. Room is very small with single small bed. Very bad sound isolation.

    Breakfast was very tasty. Big variety of food. Nice views around. Good location.

    Stayed in May 2025

  • Reviewed: 27 April 2025

    7.0
    Beautiful place to stay
    • Leisure trip
    • Couple
    • Superior Double Room with Balcony or Terrace
    • Stayed 3 nights

    It woud be have good to know to book for the spa. The day we arrived there was no one in the spa reception and then when there was the next day there were no bookings for the next 2 days

    Lovely room, pool was excellent, breakfast fabulous.

    Stayed in April 2025

  • Reviewed: 24 April 2025

    9.0
    Lovely property located a bit out of main area so definitely need a car or be good with taxi/Uber service which we d
    • Leisure trip
    • People with friends
    • Junior Suite with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    AC didn’t seem to be working - nice to have balcony to let fresh air in but also bugs. We did not get a chance to ask about the AC.

    Beautiful location across from vineyards and very nice breakfast included! Bathrobes were a nice touch and our view from balcony was so serene and peaceful.

    Stayed in April 2025

  • Reviewed: 14 April 2025

    9.0
    This hotel has my 100% recommendation and I would love to stay again anytime.
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night

    Our room was a standard suite beneath the sloping roof which wasn't a problem for us, however anybody larger than 170cm would have had problems getting in the shower :) otherwise the room was very quiet with a great view, mini-balcony and decent size, with comfortable bed and pillows. So nothing really to complain about.

    Breakfast was exceptionally good, just about everything you could choose was available on offer. Large selection of different prepared eggs, Müslis, fruit, cheeses, breads and Danish pastries etc. huge selection of Teas, juices and coffees. Indoor pool, Jacuzzi and Sauna were all clean, good size and worked well, unfortunately it was too early in the season to swim outside (April) but the resting area, views into the Wine gardens and into Krems were amazing! Clean towels and refreshments freely available. Excellent location close to the old town, great staff at the bar to mix cocktails, drink a beer or taste local wines! We were also able to store and charge-up our eBikes overnight in the garage which opens directly into the lobby area and is really convenient.

    Stayed in April 2025

  • Reviewed: 9 March 2025

    8.0
    Nice spa hotel. I would go there again.
    • Leisure trip
    • Solo traveller
    • Superior Single Room
    • Stayed 2 nights
    • Submitted via mobile

    The gym could use a real pull-up bar and more free weights. I think they should also get another treadmill. The bedrooms have a very nice layout and have everything you need. But the beds are uncomfortable.

    The spa area is very relaxing. The saunas are in great shape. Everything is and feels very clean. The staff is friendly and helpful. The location of the hotel is also great.

    Stayed in March 2025

  • Reviewed: 25 February 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Junior Suite with Balcony or Terrace
    • Stayed 1 night

    We used the hotel for a night stay, we were traveling with small children from skiing. Upon arrival, we were told that the restaurant was fully booked, which was very unpleasant. :(

    Stayed in February 2025

  • Reviewed: 9 February 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights

    we had a great breakfast

    Stayed in February 2025

  • Reviewed: 10 January 2025

    8.0
    It was a pleasant stay with great staff and management
    • Leisure trip
    • Couple
    • Junior Suite with Balcony or Terrace
    • Stayed 6 nights
    • Submitted via mobile

    We liked the space of the room as my husband needed for a wheelchair purposes, although we didn’t get what we booked , it was soon overcome by the manager. We were close to the lift for restaurant . The staff were very helpful the location was good We will return!

    Stayed in January 2025

  • Reviewed: 18 December 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Superior Double Room with Balcony or Terrace
    • Stayed 2 nights
    • Submitted via mobile

    The location of the hotel is a little bit far from the center, espacially coming back to the town, in the spa there is limited space of jacouzy and its busy all the time so i guess they can improve that, also there were missing towels in spa sometimes and some facilities malfunctions

    The staff were extremely welcome and very helpfull, also liked the spa relaxation area which was very big. The breakfast was rich and everything was tasty

    Stayed in December 2024

  • Reviewed: 22 October 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Superior Double Room with Balcony or Terrace
    • Stayed 1 night
    • Submitted via mobile

    No restaurant. Geared to seminars rather than independent travellers.

    Location.

    Stayed in October 2024

  • Reviewed: 17 September 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Junior Suite with Balcony or Terrace
    • Stayed 2 nights

    Parking cost.

    Location, access to vinyards

    Stayed in September 2024

Showing 1 – 25

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