Am Goldberg 2, 3500 Krems an der Donau, Austria
#5 of 12 hotels in Krems an der Donau
Guests' ChoiceBased on 241 hotel reviews
8.3Cleanliness
8.7
Comfort
8.8
Location
8.8
Facilities
8.5
Staff
8.9
Value for money
8.0
Free WiFi
8.1
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End of dialog contentReviewed: 30 August 2025
Mikhail
United Arab EmiratesGreat facilities and spa. Cozy rooms on the upper floor with small balconies and great view. Nice rooftop bar.
Stayed in July 2025
Reviewed: 26 August 2025
Philipp
AustriaRoom service came on first morning at 08:40am and opened the door while we were still in bed. After signaling we were still there, the room was not serviced anymore (paper and toilet sheets ran out).
Rooms are stylish and have enough space. Restaurant was very good for breakfast and dinner. Spa area is comfortable and offer various saunas.
Stayed in August 2025
Reviewed: 20 August 2025
Lenka
SlovakiaThe pool bar had a very limited selection and the service was disappointing. We had requested to stay close to a friend, but instead she was upgraded to a worse room in a completely different part of the hotel. This made our stay less comfortable. At breakfast, there was no gluten-free bread readily available; it was only provided upon request, and sometimes it took up to 15 minutes to receive it.
The pool and wellness was wonderful along with a very comfortable room.
Stayed in July 2025
Reviewed: 12 August 2025
Moore
AustriaThe crack in the bed...
Stayed in August 2025
Reviewed: 5 August 2025
Christine
CanadaThe indoor pool area was quite busy, even later in the evening. The weather wasn't ideal so maybe it would have been less crowded on a sunny day with more guests using the outdoor area. Also considering that the hotel is located in the wine country, wine glasses in the rooms and a corkscrew would have been a nice touch.
The room was very comfortable and the beautiful balcony with a vineyard view and luxurious bathroom was well worth the upgrade. Great amenities, delicious breakfast, very easy parking and walking distance to the river and the town of Krems.
Stayed in August 2025
Reviewed: 29 July 2025
Katarina
SlovakiaThey were not able to give me a room that was confirmed in my booking due to unavailability. Shower had bad smell.
wellness area and breakfast
Stayed in July 2025
Reviewed: 25 July 2025
Attila
United StatesHouskeeping had some shortcomings.
It was a pleasent stay.
Stayed in July 2025
Reviewed: 24 July 2025
Karel
NetherlandsStaff could be unfriendly, not cooperative. No airco in the room Restaurant was typical hotel restaurant, lots of personnel, food without passion, no taste, fish not fresh
Rooms, breakfast and location excellent
Stayed in July 2025
Reviewed: 20 July 2025
Marek
SlovakiaBeautiful spa, relaxing area amazing
Stayed in July 2025
Reviewed: 16 July 2025
Quentin
United Arab EmiratesGreat Suite Room great breakfast
Stayed in July 2025
Reviewed: 14 July 2025
Miguel
Czech RepublicFor the price they lack main topics… their cleaning of the rooms is very basic compared with any hotel as this one. What was absolutely absurd is that I left my wife with small baby and they needed to checkout before I came back. The hotel does not have nobody to help with luggage (they said “not even for elderly people…)…
The breakfast is very good. Restaurant employees for breakfast and dinner are kind and professional, the external pool and spa area are very good, the room was big and view of the vineyards is good (although Krems is not and nice as the smaller town around Wachau)
Stayed in July 2025
Reviewed: 2 July 2025
Martin
Czech RepublicThe restaurant itself could benefit from a design revamp
Spa area Food quality Gym
Stayed in June 2025
Reviewed: 1 July 2025
Nicholas
United KingdomThe restaurant is a bit limited and there is no alternative food in the hotel.
Breakfast, pool and gym were excellent
Stayed in June 2025
Reviewed: 12 May 2025
Zivile
LithuaniaInternet is very poor, tv didnt work. Room is very small with single small bed. Very bad sound isolation.
Breakfast was very tasty. Big variety of food. Nice views around. Good location.
Stayed in May 2025
Reviewed: 27 April 2025
Dorothy
AustraliaIt woud be have good to know to book for the spa. The day we arrived there was no one in the spa reception and then when there was the next day there were no bookings for the next 2 days
Lovely room, pool was excellent, breakfast fabulous.
Stayed in April 2025
Reviewed: 24 April 2025
Stephanie
United StatesAC didn’t seem to be working - nice to have balcony to let fresh air in but also bugs. We did not get a chance to ask about the AC.
Beautiful location across from vineyards and very nice breakfast included! Bathrobes were a nice touch and our view from balcony was so serene and peaceful.
Stayed in April 2025
Reviewed: 14 April 2025
Robert
AustriaOur room was a standard suite beneath the sloping roof which wasn't a problem for us, however anybody larger than 170cm would have had problems getting in the shower :) otherwise the room was very quiet with a great view, mini-balcony and decent size, with comfortable bed and pillows. So nothing really to complain about.
Breakfast was exceptionally good, just about everything you could choose was available on offer. Large selection of different prepared eggs, Müslis, fruit, cheeses, breads and Danish pastries etc. huge selection of Teas, juices and coffees. Indoor pool, Jacuzzi and Sauna were all clean, good size and worked well, unfortunately it was too early in the season to swim outside (April) but the resting area, views into the Wine gardens and into Krems were amazing! Clean towels and refreshments freely available. Excellent location close to the old town, great staff at the bar to mix cocktails, drink a beer or taste local wines! We were also able to store and charge-up our eBikes overnight in the garage which opens directly into the lobby area and is really convenient.
Stayed in April 2025
Reviewed: 9 March 2025
Hernando
AustriaThe gym could use a real pull-up bar and more free weights. I think they should also get another treadmill. The bedrooms have a very nice layout and have everything you need. But the beds are uncomfortable.
The spa area is very relaxing. The saunas are in great shape. Everything is and feels very clean. The staff is friendly and helpful. The location of the hotel is also great.
Stayed in March 2025
Reviewed: 25 February 2025
Anna
Czech RepublicWe used the hotel for a night stay, we were traveling with small children from skiing. Upon arrival, we were told that the restaurant was fully booked, which was very unpleasant. :(
Stayed in February 2025
Reviewed: 9 February 2025
Liron
Israelwe had a great breakfast
Stayed in February 2025
Reviewed: 10 January 2025
Clarinda
United KingdomWe liked the space of the room as my husband needed for a wheelchair purposes, although we didn’t get what we booked , it was soon overcome by the manager. We were close to the lift for restaurant . The staff were very helpful the location was good We will return!
Stayed in January 2025
Reviewed: 18 December 2024
Geva111
IsraelThe location of the hotel is a little bit far from the center, espacially coming back to the town, in the spa there is limited space of jacouzy and its busy all the time so i guess they can improve that, also there were missing towels in spa sometimes and some facilities malfunctions
The staff were extremely welcome and very helpfull, also liked the spa relaxation area which was very big. The breakfast was rich and everything was tasty
Stayed in December 2024
Reviewed: 22 October 2024
Antony
United KingdomNo restaurant. Geared to seminars rather than independent travellers.
Location.
Stayed in October 2024
Reviewed: 17 September 2024
Sean
MaltaParking cost.
Location, access to vinyards
Stayed in September 2024
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