Reviews of Entners am See 4 stars
Seepromenade 17-19, 6213 Pertisau, Austria
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Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewStunning location
Could have been more activities for the kids - we were unlucky with rainy weather, and there were many families at the hotel. Even an indoor screening or something to keep the kids busy
Reviewed: 15 August 2025 · Stayed in August 2025
Verified reviewThe location is amazing, the outdoors area is great and the spa area for rainy days is an extra plus!
The only feedback I have is that the menu hasn’t had the allergens in it and that I would have loved to have the names of certain things at the buffet for example the different kinds of cheese. Also a coffee machine/little tea area would have been great in the room for the price of the stay. Other than that everything was excellent!
Reviewed: 10 August 2025 · Stayed in August 2025
Verified reviewAll
Room not minibar and cofee masine
Reviewed: 7 August 2025 · Stayed in August 2025
Verified reviewI like everything in the hotel especially the staff and the facilities in the hotel and great location
Nothing
Reviewed: 27 July 2025 · Stayed in July 2025
Verified reviewReviewed: 20 July 2025 · Stayed in July 2025
Verified reviewAbsolutely stunning hotel in location and design. Check in was smooth and front desk staff friendly and helpful, providing a sparkling welcome drink on arrival was lovely. We had connecting rooms facing the lake and it was an incredible view to wake up to. The pool on the lake was breathtaking and a lovely area to relax in when the sun is shining, even when it was cooler weather the pool was heated and was still able to be enjoyed. The indoor pools were also nice when it rained. Breakfast was a really good selection of options and the food was tasty. Hotel staff were helpful and accommodating with any requests.
Nothing major just 2 small points that were already brought to the hotels attention - We got a big splinter in the foot immediately walking barefoot on the wooden deck by the pool. Luckily it was us and not our children otherwise I would have felt more strongly about it. A solution for the decking around the pool needs to be looked at - even if it's having waterproof slippers available there to wear for the guests to prevent injuries. - We also suggested there should be an option on the menu by the pool for kids, even something simple like fries so you don't have to leave to eat and return.
Reviewed: 14 July 2025 · Stayed in May 2025
Verified reviewReviewed: 6 July 2025 · Stayed in July 2025
Verified reviewLakeside location and view. Spa facilities
Reviewed: 16 June 2025 · Stayed in June 2025
Verified reviewReviewed: 1 June 2025 · Stayed in June 2025
Verified reviewReviewed: 12 February 2025 · Stayed in February 2025
Verified reviewwe really enjoyed our stay in the hotel, specially the Spa and outdoor swimming pool
nothing
Reviewed: 19 September 2024 · Stayed in September 2024
Verified reviewLocation and facilities
Dear Victoria, Thank you very much for the great review. We are glad you enjoyed your stay to the fullest. We look forward to welcoming you again soon. Best regards, Your Enters am See team
Reviewed: 19 September 2024 · Stayed in September 2024
Verified reviewFabulous location and lovely rooms with lots of space. Breakfast is a great selection . The lakeside bar is beautiful and the outside pool and sauna too. Staff are friendly
Outside pool and spa have limited opening hours. Like other high-star hotels here, expect to have to sit and have a drink while they take ages to check you in and give you a tour. Not so good for those who want to arrive, leave things in the room and get outside. Am being picky though
Dear Nicky, Thank you very much for your review. We’re glad to hear that you enjoyed our rooms, wellness area, culinary offerings, and service staff. At the same time, we regret that the check-in process did not meet your expectations. We take your feedback seriously and will discuss this matter internally. We would be delighted to welcome you back again soon. Best regards, Your team at Entners am See
Dear Nicky, Thank you very much for your review. We’re glad to hear that you enjoyed our rooms, wellness area, culinary offerings, and service staff. At the same time, we regret that the check-in process did not meet your expectations. We t… Show more
Reviewed: 15 September 2024 · Stayed in September 2024
Verified reviewReviewed: 10 September 2024 · Stayed in August 2024
Verified reviewReviewed: 6 September 2024 · Stayed in September 2024
Verified reviewReviewed: 3 September 2024 · Stayed in August 2024
Verified reviewAbsolutely gorgeous hotel with friendly staff, amazing views over the lake and the best heated infinity pool ever. The inside area is terrific and the bar / restaurant was also wonderful. Loved the little touches that made this a really great family holiday including the family friendly sauna and games room for kids.
Dear Megan, Thank you so much for your wonderful feedback! We're thrilled to hear that you had a fantastic stay with us and enjoyed the stunning views, our heated infinity pool, and the overall ambiance of the hotel. We're especially glad that the thoughtful touches, including the family-friendly sauna and kids' playroom, contributed to making your vacation special. Your kind words about our team and facilities mean a lot to us. We look forward to welcoming you and your family back for another memorable stay! Best regards, The Entners am See Team
Dear Megan, Thank you so much for your wonderful feedback! We're thrilled to hear that you had a fantastic stay with us and enjoyed the stunning views, our heated infinity pool, and the overall ambiance of the hotel. We're especia… Show more
Reviewed: 13 July 2024 · Stayed in July 2024
Verified reviewEverything was perfect😘
Dear Lauri, Thank you so much for your wonderful review! We are thrilled to hear that everything was perfect during your stay. Your kind words mean a lot to us, and we look forward to welcoming you back in the future. Best regards, Your Entners am See Team
Dear Lauri, Thank you so much for your wonderful review! We are thrilled to hear that everything was perfect during your stay. Your kind words mean a lot to us, and we look forward to welcoming you back in the future. Best regards, Your … Show more
Reviewed: 7 July 2024 · Stayed in July 2024
Verified reviewLocation, view and surrounding, simply stunning. Excellent facility with almost all you need. At check in, they have great attention to details even for your parking card or reserving a dinner table for late arrivals. Staff and the majority of them are great, few needs to just smile, but I found everyone very respectful and work like they own the place. Staying for 4 nights, I could claim I saw many staff at different times.
The room should be equipped with kettle and iron. Such basic stuff should not be something you look for.
Dear Mr. Ahmed, Thank you very much for taking the time to share your review with us. We are delighted to hear that you had a wonderful and relaxing stay at our hotel. We are thrilled that you enjoyed our location, the breathtaking views, and the beautiful surroundings. Your compliments about our facilities and the attention to detail at check-in, including the provision of parking cards and late-arrival table reservations, are greatly appreciated. It’s also heartening to hear your kind words about our staff. We strive to ensure every guest feels welcomed and respected, and we are glad this was reflected in your experience. Your observation about some staff needing to smile more is noted, and we will address this to enhance our service quality. We appreciate your feedback regarding the room amenities. Your suggestion to include a kettle and an iron in the rooms is valuable, and we will certainly consider this as we continually seek to improve our guest experience. Thank you once again for your thoughtful review. We look forward to welcoming you back for another relaxing stay. Kind regards, Your Entners am See Team
Dear Mr. Ahmed, Thank you very much for taking the time to share your review with us. We are delighted to hear that you had a wonderful and relaxing stay at our hotel. We are thrilled that you enjoyed our location, the breathtaking views… Show more
Reviewed: 1 July 2024 · Stayed in June 2024
Verified reviewWonderful breakfast, accommodating staff , beautiful location!
No AC in the room
Dear Alessandra, Thank you for your wonderful review. We are delighted to hear that you enjoyed our breakfast, appreciated our attentive staff, and loved our beautiful location. We understand your concern about the lack of air conditioning in the room. While our region typically enjoys a pleasant climate, we are continually looking for ways to enhance our guests' comfort. Your feedback is valuable to us, and we will certainly take it into consideration. We hope to welcome you back soon and provide you with an even better experience. Best regards, Your Entners am See Team
Dear Alessandra, Thank you for your wonderful review. We are delighted to hear that you enjoyed our breakfast, appreciated our attentive staff, and loved our beautiful location. We understand your concern about the lack of air conditioni… Show more
Reviewed: 29 June 2024 · Stayed in June 2024
Verified reviewSauna on the lake
We came to rest, but at night until 2 am we couldn’t sleep because the music was blaring. I consider this disrespectful to those who came to this hotel. and if we add here a not very comfortable bed and a small pillow, then it was not possible to sleep at all that night.
Dear Roman, Thank you for taking the time to share your feedback about your recent stay with us. We are pleased to hear that you were able to find some peace and relaxation during your visit. However, we deeply regret that your experience was marred by the noise from the music late at night. We understand how important a good night's sleep is and apologize for the inconvenience this caused. Your comments about the noise and the comfort of the bed and pillows are important to us, and we will address these issues with our team to ensure improvements are made. We strive to provide a restful and comfortable environment for all our guests and will work diligently to prevent similar issues in the future. Thank you again for your feedback. We hope to have the opportunity to welcome you back and provide you with a more enjoyable stay. Best regards, Your Entners am See Team
Dear Roman, Thank you for taking the time to share your feedback about your recent stay with us. We are pleased to hear that you were able to find some peace and relaxation during your visit. However, we deeply regret that your experience… Show more
Reviewed: 2 June 2024 · Stayed in May 2024
Verified reviewReviewed: 3 March 2024 · Stayed in March 2024
Verified reviewFabulous hotel; amazing facilities….
Absolutely nothing!
Dear Carlos, Thank you very much for your glowing review! We truly appreciate your kind words regarding our attention to detail, beautiful design, and fantastic amenities. It's wonderful to hear that you found our hotel to be fabulous with great facilities. We look forward to welcoming you back for another fantastic experience in the future! Kind regards, Your Entners am See Team
Dear Carlos, Thank you very much for your glowing review! We truly appreciate your kind words regarding our attention to detail, beautiful design, and fantastic amenities. It's wonderful to hear that you found our hotel to be fabulous… Show more
Reviewed: 27 October 2023 · Stayed in September 2023
Verified reviewHotel is placed in beautiful location. Breakfast was tasty. Comfortable room with the view to a lake.
My wife was electrocuted in our room when she was using hotel's hairdryer. We spent a few hours in a hospital, losing the breakfast. No one from the hotel staff or management was interested, apologized, not even a glass of wine was offered.