تقييمات Studio Octo

Dear Guest, I would like to draw your attention to the fact that I have sent you a detailed explanation via WhatsApp regarding the charges that apply to your booking and the reasons behind them. In addition, the booking platform (Booking.com) clearly states all relevant costs, including the amount charged at the time of booking and what needs to be paid on-site. In my apartment, the house rules specify that the accommodation fee must be paid in advance, while the tourist tax is to be settled upon arrival. This is because, in many cases, there are inaccuracies during the booking process—such as children being registered as adults, which affects the tax amount. To avoid such issues, I collect the tourist tax separately at check-in as a courtesy to my guests. I kindly ask you again to carefully read the information provided on the Booking.com page, where everything is transparently listed. Furthermore, I would like to mention that guest satisfaction is very important to me, and I always strive to fulfill requests to the best of my ability. For example, I made it possible for you to access the apartment outside of regular check-in hours. Therefore, I find it disappointing and somewhat unfair that you rated the quality, cleanliness, services, and staff attitude of my apartment at a minimum level. Should you have any questions or concerns, please feel free to contact me at any time — I will be happy to assist you. Additionally, I kindly ask you to revise your review of the apartment, as it does not reflect the actual experience and circumstances. Thank you for your understanding and cooperation. Best regards, Peter Pahy

Dear Guest, I would like to draw your attention to the fact that I have sent you a detailed explanation via WhatsApp regarding the charges that apply to your booking and the reasons behind them. In addition, the booking platform (Booking.c… عرض المزيد