Hodnocení – Tauern Spa Hotel & Therme 4 hvězdiček

Dear Jana, thank you very much for choosing TAUERN SPA for your vacation and for sharing your feedback with us! I am delighted to hear that you enjoyed our wonderful location and the excellent dinner offerings. It is always our goal to provide a relaxing and memorable experience, and we are thrilled that you were able to unwind and enjoy your time with us. I am very much looking forward to welcoming you back soon! In the meantime, I send you relaxing greetings from Kaprun. Warm regards, Chiara Soncin Deputy Front Office Manager

Dear Jana, thank you very much for choosing TAUERN SPA for your vacation and for sharing your feedback with us! I am delighted to hear that you enjoyed our wonderful location and the excellent dinner offerings. It is always our goal to pr… Zobrazit více

Dear Radek, Thank you very much for your wonderful feedback. I’m delighted that you enjoyed the location, the views, our SPA and the cuisine. I would be very happy to welcome you back soon for another relaxing stay in the mountains. Best regards, Marco ILIE Guest Relations

Dear Radek, Thank you very much for your wonderful feedback. I’m delighted that you enjoyed the location, the views, our SPA and the cuisine. I would be very happy to welcome you back soon for another relaxing stay in the mountains. Best… Zobrazit více

Dear Jan, thank you for sharing your detailed feedback with us. I am pleased that you appreciated our location and wellness area. At the same time, I truly value your honest comments regarding the dining experience, the room conditions, and the presence of dogs and noise in certain areas. Your remarks are important to us, and i will review them internally to see where we can improve. I hope to have the opportunity to welcome you again in the future and provide you with an even more enjoyable and relaxing stay. With warm regards from Kaprun, Marco ILIE Guest Relations

Dear Jan, thank you for sharing your detailed feedback with us. I am pleased that you appreciated our location and wellness area. At the same time, I truly value your honest comments regarding the dining experience, the room conditions, a… Zobrazit více

Dear Martin, thank you very much for staying with us and for your great review! I am pleased that you fully enjoyed your vacation if it comes to our wellness areas and also culinary services! We all give our best everyday to make sure all our guests feel welcome and that we love what we do! I hope that the weather during your next stay will be better so you can also experience the region Zell am See-Kaprun with its lovely nature. Looking forward to your next stay and sending best regards from Tauern SPA, Jessika Supervisor Front Office

Dear Martin, thank you very much for staying with us and for your great review! I am pleased that you fully enjoyed your vacation if it comes to our wellness areas and also culinary services! We all give our best everyday to make sure all o… Zobrazit více

Dear Jiri, Thank you very much for your review and for taking the time to rate your experience with us so positively. I'm especially pleased to see such high marks for our team, cleanliness, comfort, and location. Thanks for your helpful feedback — it supports our improvement. I look forward to welcoming you back to TAUERN SPA for another relaxing stay. Warm regards, Marco ILIE Guest Relations

Dear Jiri, Thank you very much for your review and for taking the time to rate your experience with us so positively. I'm especially pleased to see such high marks for our team, cleanliness, comfort, and location. Thanks for your help… Zobrazit více

Dear Guest, Thank you very much for your kind feedback! I’m delighted that you enjoyed the culinary offerings, especially our breakfast and dinner. Your comments about the wellness area are also appreciated and will help us in our continuous efforts to improve. I hope to welcome you back to TAUERN SPA soon for another relaxing stay! Warm regards, Marco ILIE Guest Relations feedback@tauernspakaprun.com

Dear Guest, Thank you very much for your kind feedback! I’m delighted that you enjoyed the culinary offerings, especially our breakfast and dinner. Your comments about the wellness area are also appreciated and will help us in our continu… Zobrazit více

Dear Marek, thank you for your feedback. I’m sorry to hear that you were not satisfied with your stay. However, I would like to clarify a few important points: You made your reservation for two adults, but arrived with an additional child (12 years old). In Austria, accommodation prices are calculated per person, not per room. For this reason, we had to charge an additional fee for the child. Additionally, your original booking included breakfast only. During your stay, you requested to add dinner, which we also charged accordingly. These charges were based solely on the actual services provided and the number of guests present. They have nothing to do with the attitude or behavior of the reception staff, or the management. We always strive to communicate clearly and ensure that guests are charged fairly and in line with Austrian hospitality standards. It’s important that bookings reflect the correct number of guests and desired services from the beginning to avoid misunderstandings. Kind regards, Chiara Soncin Deputy Front Office Manager

Dear Marek, thank you for your feedback. I’m sorry to hear that you were not satisfied with your stay. However, I would like to clarify a few important points: You made your reservation for two adults, but arrived with an additional chil… Zobrazit více

Dear Guest, Thank you very much for choosing TAUERN SPA as your holiday destination and for taking the time to share your feedback with us. I'm truly sorry that your stay did not meet your expectations in every aspect. Your feedback is extremely valuable to us, and we will do our best to improve based on your comments. Hope to see you again soon for another relaxing getaway. Until then, warm regards from beautiful Kaprun, Marco ILIE Guest Relations

Dear Guest, Thank you very much for choosing TAUERN SPA as your holiday destination and for taking the time to share your feedback with us. I'm truly sorry that your stay did not meet your expectations in every aspect. Your feedback is… Zobrazit více

Dear Belcredi, Thank you very much for your kind feedback. I am delighted to hear that you enjoyed your stay with us and that the accommodation met your expectations. I truly appreciate your positive words about the food and our team’s professionalism, even during busy periods. Please be assured that we are continuously working to improve our service processes, especially during peak times, to ensure a smooth and enjoyable experience for all our guests. I hope to welcome you back soon! Best regards, Malena Eder Guest Relations

Dear Belcredi, Thank you very much for your kind feedback. I am delighted to hear that you enjoyed your stay with us and that the accommodation met your expectations. I truly appreciate your positive words about the food and our team’s p… Zobrazit více

Dear Iva, Thank you very much for your lovely words! I am thrilled to hear that you experienced the perfect combination of mountains, beautiful nature, and wellness during your stay with us. It’s always a pleasure to know when our guests leave feeling absolutely satisfied — that’s exactly what we aim for. I hope to welcome you back soon for another perfect getaway! Warm regards, Malena Eder Guest Relations

Dear Iva, Thank you very much for your lovely words! I am thrilled to hear that you experienced the perfect combination of mountains, beautiful nature, and wellness during your stay with us. It’s always a pleasure to know when our guests … Zobrazit více