Reviews of Hotel Terminus 3 stars
Fillgradergasse 4, 06. Mariahilf, 1060 Vienna, Austria
Loading
Guests also reviewed these properties:
Kaunas, Lithuania
Riva del Garda, Italy
Waidhofen an der Ybbs, Austria
Caorle, Italy
Bol, Croatia
Asheville, United States
Mount Hotham, Australia
Naples, Italy
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Loading...
Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewStaff were excellent with guidance to locations and events, breakfast was nice and healthy too
Stairs to get to elevator, since I had heavy bags
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewGood location. It was walking distance to Secession and Naschmarkt. Breakfast was OK. Croissants were nice, I wish that they had a little bit more fruits. There was a small misunderstanding, but the staff at the counter was very kind to help us.
Dear Brendan, thank you so much for your review and your kind words. We are glad that our frond desk could be helpfull in your stay and you were satisfied with our services. We hope to see you once again in Vienna. Best regards Team Terminus
Dear Brendan, thank you so much for your review and your kind words. We are glad that our frond desk could be helpfull in your stay and you were satisfied with our services. We hope to see you once again in Vienna. Best regards Team Termin… Show more
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewOverall very comfortable, peace and quiet, a few steps to everything, staff 100% very good, breakfast tasty and overall enough. And very very clean.
Dear Brendan, thank you so much for your great review. We arereally glad that you enjoyed your stay in our hotel and you were satisfied with our services as well as our location. We hope to see you again in Vienna and we would have the chance to be your host once again. Best regards Team Terminus
Dear Brendan, thank you so much for your great review. We arereally glad that you enjoyed your stay in our hotel and you were satisfied with our services as well as our location. We hope to see you again in Vienna and we would have the chan… Show more
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewGood value for money, helpful staff, handy location, nice breakfast.
Clean towels left on toilet by room service.
Dear Brendan, thank you so much for your review. We are glad that you enjoyed your stay in our hotel. We hope to see you again in Vienna and we would have the chance to be your host once again. Best regards Team Terminus
Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewReviewed: 28 August 2025 · Stayed in August 2025
Verified reviewThe location it’s perfect and the stuff are so kind and helpful
It was not bad but the breakfast it’s really basic
Hello from Vienna, thank you so much for your review. We hope to see you once again in Vienna. Best regards Team Terminus
Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewReviewed: 28 August 2025 · Stayed in August 2025
Verified reviewexcellent location, fast internet, comfortable rooms, helpful staff
Lack of knowledge and support in purchasing city parking tickets – hotels should definitely have these tickets for guests, because parking in Vienna is a real nightmare! Breakfast – the bare minimum...
Dear Rafal, thank you so much for your short but enough review. You mentioned everything, location, services, room and staff. We hope to see you once again in Vienna. Best regards Team Terminus
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewThe location is excellent. It's easy to reach the tourist sites, to find good restaurants and shops.
Dear Nikolova, thank you so much for your review. We are glad that you enjoyed staying in our hotel ans you were satisfied with our location. We hope to see you again in Vienna. Best regards Team Terminus.
Reviewed: 22 August 2025 · Stayed in July 2025
Verified reviewWonderful location with very friendly staff.
Dear Piotr, Team Terminus is very glad that you enjoyed your stay in our hotel and and Vienna. We hope to see you again. Best regards Team Terminus
Reviewed: 19 August 2025 · Stayed in August 2025
Verified reviewReviewed: 17 August 2025 · Stayed in August 2025
Verified reviewReviewed: 17 August 2025 · Stayed in August 2025
Verified reviewReviewed: 16 August 2025 · Stayed in August 2025
Verified reviewReviewed: 15 August 2025 · Stayed in August 2025
Verified reviewThis is a 3 star hotel with super friendly staff, the location is top notch as it's literally 3 minutes walk from the Museum Quartier, Karlsplatz and the naschmarkt. Room comfy and clean (btw no plastic in the room, good choice!).We visited with our children and we loved it. We'll be back!
Dear Brusegani, thank you for very informatic review and we are very glad we could be you and your family host in Vienna. we hope to see you again. Best regards Team Terminus
Reviewed: 14 August 2025 · Stayed in August 2025
Verified reviewBig room, reasonably close
Seemed to be 3/3 times we dealt with staff there was a huge delay in getting through people. When trying to leave bags behind, one man suggested we just leave them in the lobby by the door, we had to push to get them locked away in at least the managers office.
Reviewed: 14 August 2025 · Stayed in August 2025
Verified reviewLocation is perfect as it is 100m away from the shops and cafes, and 300m away from the museums. It is quiet at night. Breakfast was great with plenty of choices for a decent morning meal.
Everything was as expected, no issues.
Dear Igor, Thank you so much for your kind review. Team Terminus is very glad that you enjoyed your stay in our hotel and and Vienna. We hope to see you again. Best regards Team Terminus
Reviewed: 13 August 2025 · Stayed in August 2025
Verified reviewExcellent location on the fringes of Vienna City Centre. Safe neighbourhood, with discounted car parking nearby. Staff were all extremely friendly, and were quick to awnser any questions we had. Breakfast was a help yourself style of cereal, toast, ham, cheese, yoghurts, and cakes.
Dear Steven, Thank you so much for your great review. We are really glad that you enjoyed your stay in our hotel and and Vienna and ready to answer all your questions :) Best regards Team Terminus
Reviewed: 12 August 2025 · Stayed in August 2025
Verified reviewReviewed: 11 August 2025 · Stayed in August 2025
Verified reviewI stayed at the hotel for three days. The room was equipped with all the comforts and, above all, the cleanliness was impeccable. Moreover, the hotel staff were very kind and helpful. I would like to extend my thanks and warm regards to Mr. Farshad, who made me feel at home from the very first day.
Dear Antonio, thank you so much for your kind review. Team Terminus is very glad that you enjoyed your stay in our hotel and hope to see you again in Vienna. best regards Team Terminus
Reviewed: 8 August 2025 · Stayed in August 2025
Verified reviewLocation. Ease of use. Great breakfast. Quiet at night. Good shower.
Tiny suggestion to supply more/better soap and shampoo.
Dear Robert, thank you so much for your kind review. we are very glad that you were satisfied with our service and we look forward to see you again in Vienna. Best regards Team Terminus
Reviewed: 6 August 2025 · Stayed in August 2025
Verified reviewVery clean Good location
Basic breakfast Not very soundproof
Reviewed: 4 August 2025 · Stayed in July 2025
Verified reviewReviewed: 2 August 2025 · Stayed in July 2025
Verified reviewthe breakfast hall was clean and had good breakfast as well.
Reviewed: 1 August 2025 · Stayed in July 2025
Verified reviewCleanliness, location, quietness.
There wasn’t fridge in the room. Toiletries were very small.